Careers in Human Development

Housing Stabilization Specialist About the RoleThe Housing Stabilization Specialist works directly with individuals who hold housing vouchers through EDEN, supporting them as they secure and maintain stable housing. This role focuses on helping participants build the skills, knowledge, and connections needed to remain housed long term while reducing the risk of future homelessness.This position is well suited for someone who is compassionate, highly organized, and experienced in housing services, workforce readiness, or case management. The Specialist must be comfortable balancing relationship-based support with clear expectations, documentation requirements, and timely follow-through. Regular use of technology for case notes, communication, and tracking progress is an essential part of this role.Key ResponsibilitiesHousing Stabilization Specialists partner closely with participants to develop and carry out individualized service plans that reflect each person's goals, strengths, and challenges. This includes supporting participants in finding and maintaining housing, navigating housing systems, and addressing barriers that may threaten housing stability.The role involves providing advocacy, case management, and short-term crisis intervention as needed, while maintaining professional boundaries and a trauma-informed approach. Specialists also facilitate or support life skills and workforce readiness activities, such as budgeting, financial literacy, computer skills, and employment preparation.Collaboration is central to this work. The Specialist regularly communicates with landlords, housing providers, and community agencies to connect participants to appropriate resources and services. Accurate and timely documentation is required, including maintaining case notes and participant records in the ETO database within established deadlines. Participation in team meetings, provider meetings, and trainings is expected, as is occasional transportation or accompaniment to appointments or court when appropriate.QualificationsExperience providing support services related to housing stability, workforce readiness, or case managementKnowledge of local housing providers, application processes, and community resourcesStrong communication, organization, and problem-solving skillsAbility to manage multiple priorities while maintaining professionalism and clear boundariesComfort using computers, databases, and standard office software for documentation and communicationValid driver's license and ability to travel locally as neededWhy Work With UsThis role offers the opportunity to make a meaningful difference in the lives of individuals and families working toward stability and independence. Staff are supported through a collaborative team environment, ongoing learning opportunities, and a shared commitment to ethical, client-centered practice. Competitive pay and benefits are offered.Apply TodayIf you are ready to use your skills to support housing stability and long-term success, we invite you to apply for the Housing Stabilization Specialist position. The YWCA is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.https://ywcaofcleveland.isolvedhire.com/jobs/1749946-496116.html  

Compassion Navigator Supervisor Are you energized by mentoring and coaching a team dedicated to making a difference in the lives of people in need? As a Compassion Navigator Supervisor at the Norma Herr Women's Center, you will have the opportunity to be a key player in providing essential services and resources to empower individuals in crisis. This role allows you to showcase your leadership skills in a dynamic and unique environment, where every day presents a new challenge with the chance to positively impact vulnerable members of our community.Join us and be part of a team that is driven by the values of problem-solving and empathy. Your hard work will earn you a competitive salary plus great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Apply now and take the next step in your career with us!WHO WE AREYWCA of Greater Cleveland recognizes the challenges to safe affordable housing and every day our staff work to navigate these barriers. Our team provides compassionate, trauma-informed care while ensuring a safe and welcoming environment for all guests.After taking over the site operations in 2018, Norma Herr still remains Cleveland's only low-barrier emergency shelter for adult women aged 18-80, serving an average of 170 or more guests each night providing each person with access to safe shelter and up to 3 meals a day, 365 days a year.YOUR IMPACT AS A SUPERVISORAs the Compassion Navigator Supervisor at the Norma Herr Women's Center, you will play a crucial role in overseeing and guiding a dedicated team. Your responsibilities will include scheduling and managing coverage for your assigned shift, leading team meetings and training sessions to enhance staff development along with conducting performance evaluations, providing coaching or disciplinary actions where needed.Additionally, you'll serve as the main point of contact for escalated guest concerns or staff conflicts, as well as coordinate with external agencies, such as law enforcement and emergency services as necessary. The Compassion Navigator Supervisor is expected to ensure shelter procedures are enforced and that supplies are accurately managed and in stock. By consistently providing support the team in their daily tasks of providing care to all shelter guests, you will make a direct impact on the well-being of the population we serve.WHAT WE'RE LOOKING FOR IN A SHELTER SUPERVISORTo excel in this role, your consistent demonstration of strong leadership and conflict resolution skills are essential. Experience in staff supervision and performance management will be key along with proficiency in administrative tasks (scheduling, corrective counsel documentation, etc.). Your interpersonal skills will be put to the test, especially when navigating high-stress crisis situations. Previous experience in supervision, working within homeless systems, and the ability to work both independently and collaboratively are crucial for success in this position.Effective communication, both written and verbal, is a must-have skill to ensure clear and concise interaction with staff and guests alike. If you can consistently demonstrate these skills and are motivated by a passion for helping others, we encourage you to apply for this rewarding opportunity.YOUR NEXT STEPIf this opportunity sounds like what you are looking for, GREAT! Apply today so we can learn more about the skills and experience you add to the team. We're excited to meet you! The YWCA is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.https://ywcaofcleveland.isolvedhire.com/jobs/1750003-496116.html  

About the Role (Please Read Carefully)Are you committed to making a real difference by offering stability, empathy, and structure to women navigating extreme life challenges?As a Compassion Navigator at Norma Herr Women's Center, you will support adult women experiencing homelessness, trauma, crisis, and instability. This role is deeply meaningful and demanding. It requires emotional stamina, consistency, and dependable attendance to maintain safety and trust within the shelter.This is not flexible, on-call, or intermittent work. Residents rely on predictable, on-time staff for safety, emotional regulation, and continuity of care.Who We AreYWCA of Greater Cleveland works daily to address barriers to safe, affordable housing while providing trauma-informed, compassionate care.Since assuming operations in 2018, Norma Herr Women's Center has remained Cleveland's only low-barrier emergency shelter for adult women ages 18–80. We serve 200+ guests every night, 365 days a year, providing shelter, meals, and stabilization during some of the most difficult moments of their lives.What This Job Really IsA position where attendance is a safety issue, not a preference.An actively engaged in person role working with women experiencing trauma, grief, relapse, conflict, and crisis-sometimes all in the same shift.A role where you may leave your shift emotionally tired even if nothing "went wrong".Meaningful work that requires showing up consistently, even on hard days.What Success Actually Looks LikeArriving on time, every scheduled shift.Completing full shifts reliably.Fortifying your immune system to withstand increased exposure to communicable diseases.Holding firm boundaries while remaining compassionate.Asking supervisors for help early instead of pushing through until burnout.Following procedures, documentation requirements, and attendance policies consistently.What This Job Is NotIt is not flexible around frequent call-offs or late arrivalsIt is not a stepping stone for individuals still actively stabilizing their own livesIt is not primarily advocacy or relationship-building-it also involves operations, structure, and follow-throughIt is not a role where passion alone can replace reliabilityYour Impact as a Compassion NavigatorProvide direct support to shelter guests, including check-ins and basic needs assistanceComplete intake packets, incident reports, shift reports, and required documentationOffer emotional support and crisis intervention, connecting guests to appropriate servicesPractice trauma-informed care and de-escalation techniquesSupport daily shelter operations including meals, laundry, donations, and maintaining a safe, clean environmentKey Competencies & QualificationsAbility to show up consistently and on timeProficiency in de-escalation and crisis responseEmotional regulation and boundary-setting skillsStrong communication and problem-solving abilitiesComfort using computer and communication systemsAbility to work independently and as part of a teamPrior experience in social services or shelter settings is a plus, but reliability is essentialCompensation & BenefitsCompetitive hourly wage starting at $17/ hourMedical, Dental, Vision, Life Insurance401(k) and additional benefitsPaid training and professional developmentMeaningful work experience in social servicesYour Next StepIf you've read this entire posting and believe you can consistently show up, manage emotional intensity, and commit to this level of responsibility, we encourage you to apply.We are excited to meet candidates who are not only compassionate, but ready. The YWCA is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.https://ywcaofcleveland.isolvedhire.com/jobs/1749851-496116.html  

Behavioral Health Consultant – Master’s LevelPay salary range: $84,760.00- $127,171.00 + Sign-On Bonus and Relocation (if applicable)This position is eligible for a $5,000 sign-on bonus and paid relocation assistance (in-state or out-of-state, amount based on location). Bonuses are available to external candidates only with at least one year of relevant experience who have not been employed by St. Charles Health System within the past year. All bonuses are subject to applicable tax withholdings.About St. Charles Health System:St. Charles Health System is a leading healthcare provider in Central Oregon, offering a comprehensive range of services to meet the needs of our community. We are committed to providing high-quality, compassionate care to all patients, regardless of their ability to pay. Our values of compassion, excellence, integrity, teamwork, and stewardship guide our work and shape our culture.With sunny skies and beautiful mountain ranges close by, Central Oregon provides hiking, camping, skiing, rafting, biking, rock climbing, golfing and much more. visitcentraloregon.comWhat We Offer:Competitive SalaryComprehensive benefits including Medical, Dental, Vision for you and your immediate family403b with up to 6% match on Retirement ContributionsGenerous Earned Time OffGrowth Opportunities within HealthcareRelocation Assistance: *To qualify for the relocation assistance, candidates must have 1+ years of licensed experience. Candidates must not have been employed by St. Charles Health System in the last 6 months. Bonuses are available to external applicants only and are subject to all applicable tax withholdings. *DEPARTMENTAL SUMMARY: The Integrated Behavioral Health Department includes Master’s and Doctoral level clinician who are integrated into primary care settings as well as some specialty care settings.POSITION OVERVIEW: The Behavioral Health Consultant (BHC) works alongside the Primary Care Providers or Specialty Medicine Providers, providing behavioral health assessments and brief interventions. The BHC is an integral member of the medical team whose role is to help address a broad spectrum of behavioral health needs in the medical clinic population. The BHC aids in early identification and provides, brief, solution focused interventions that promote wellness and preventions for as many patients as possible. The BHC provides same-day consultative services to medical providers and patients for a broad array of behavioral health issues in the form of assessment, brief intervention, and triage of psychosocial problems in the clinic patient population.This position requires advanced skills in conducting brief assessments using a biopsychosocial model and delivering brief, evidence-based interventions to improve overall health and quality of life of patients with a variety of physical, emotional, and behavioral needs. Functions as an integrated member of the care team by assisting physicians, advanced practice, and other medical staff in managing the overall health of their patient populations. A Behavioral health Consultant helps improve recognition, treatment and management of psychosocial/behavioral problems and medical conditions in enrolled population. The Behavioral Health Consultant provides consultation services to all patients referred by the medical team.This position does not directly manage any other caregivers.ESSENTIAL FUNCTIONS AND DUTIES:Clinical Responsibilities:Plans and provides psychological assessment and diagnosis in a primary care setting with brief psychotherapeutic interventions as needed.Provides targeted assessment and evaluation, including diagnostic impression and functional status on presenting problem(s).Timely and succinct feedback to primary care physicians regarding consultation findings and recommendations.Triaging and referring patients to specialty mental health care when appropriate.Formulation of behavioral health interventions appropriate to the primary care setting and assisting with implementation of primary care physician(s) treatment plans.Providing brief follow-up, including relapse prevention and education.Developing, teaching, and providing oversight for classes that promote education and skill-building to enhance psychological and physical health.Providing ongoing consultation services for a sub-set of patients who require ongoing monitoring and follow up (e.g. continuity consultations).Sharing knowledge with other team members and patients both formally (in-services, consult responses) and informally (hallway conversations).Working as a primary care team member to develop specific clinical pathways or best practice programs for targeted patient groups (chronic pain, diabetes, heart disease, hypertension, obesity etc.).Plans, develops, and implements groups and other services for mental health needs.Develops behavioral health programs to meet the needs of the changing organization and changes in health care delivery.Active member of the multi-disciplinary team within the clinic, providing team-based care. Fully integrated primary health home services.Document all patient care in the proper form and in a timely manner in compliance with hospital policies and regulatory agencies.Delivers first rate customer service and/or patient care in a manner that promotes goodwill, and is timely, efficient, and accurate, and courteous.Non-Clinical Responsibilities:Be familiar with the organization structure, communications systems and billing process, completing billing and coding documentation within time assigned by administration.Keep all licenses and appropriate certifications current and unrestricted.Maintain active privileges at a St. Charles Health System hospital sufficient to permit performance of job duties.Increase understanding and collaboration throughout the medical community regarding provider’s chosen specialty.Provider Leadership:Participate in provider meetings and assist in policy formation and provider practice.Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient, and caregiver.Participates in creating intentional relationships and put a high level of focus on attitudes and behaviors that enhance the care experience.Provide a therapeutic presence in service to others by purposefully responding to the needs of patients/customers in a caring way. This includes introducing oneself and stating your purpose, asking the patient their preferred name, spending time with the patient to determine their care goals, active listening, and using skillful communications (appropriate touch, eye contact, etc.).Provides and maintains a safe environment for caregivers, patients, and guests.Documents all patient care with proficiency in compliance with hospital policies, procedures and regulatory agencies.Develops cultural competence and provides appropriate care to patients and family members who belong to diverse cultural backgrounds.EDUCATIONRequired: Master’s degree in Social Work, Psychology or Marriage and Family Therapy from an accredited college or university.Complete annual CME as required to maintain license and appropriate Board certification.LICENSURE/CERTIFICATION/REGISTRATIONRequired: Oregon licensure as a clinical social worker (LCSW), Licensed Professional Counselor (LPC) or Licensed Marriage and Family Therapist (LMFT)AHA Basic Life Support for Healthcare Provider certification.Ability to travel to business functions/trainings/meetings and all SCHS worksites.Maintain unrestricted ability to participate in Medicare/Medicaid, or other federal or state governmental health care programs.EXPERIENCERequired: N/A

Leptondale Bible Church - Newburgh, NY          Leptondale Bible Church of Newburgh, New York, is seeking an Ordained Minister to serve as a full-time Pastor for our congregation. Pastor Job Description (all information can be found at www.leptondale.info) Principal Pastoral Duties:Preaching and teaching the Word of God at regular church services.Provide a balanced and healthy spiritual diet by feeding God’s people with the truth of His Word.A Pastor with strong Leadership skills.A skilled counselor to assist with personal and spiritual problems.Provide a spiritual vision in Sunday School, Bible Study, Prayer Meeting, Evangelism and Community Outreach.Design and implement plans to educate and involve new members in ministries of the church.Serve as a spiritual leader, instructor, and mentor to the Elders, Deacons and staff.Meet regularly with ministry leaders who plan and organize ministries and activities.Officiates weddings, funerals and baby dedications.Conduct Communion and Baptism services as appropriate.Qualifications:Clear understanding and full agreement with Leptondale Bible Church’s by-laws, doctrinal statement and the elder position papersAbilities in management and supervisionAbility to communicate effectively God’s Word with textual ScriptureMust have a clear vision for the future of the church and its programsDevelop relationships within the congregation that promote compassion and loveDemonstrate community involvementAbility to handle conflict and resolutionBiblical knowledge and belief in prayerRequired Qualifications:Demonstrated deep personal relationship with Jesus Christ as Lord and SaviorPreferred Professional Qualifications:Minimum of 5 years of experience as pastorMaster of Divinity Degree or equivalent as a minimum from an evangelical seminary and be experienced in full-time pastoral ministry in a local church. Masters can be waived for appropriate experience.How to Apply:All interested and qualified personals must submit an initial candidate package consisting of the following documentation:Current resumeCover letterThe names and contact information (email/s and phone number/s) of five people, outside of your family, who know you well and would be willing to serve as references (at least one reference non-church associated).Please provide recordings or links of two representative sermons you have preached in the past six months. All information submitted will be treated as confidential. Additional information may be requested and/or required.FINAL CANDIDATES MUST CONSENT TO: REFERENCE CHECKS, AN EDUCATION/CREDENTIAL VERIFICATION, A CRIMINAL HISTORY BACKGROUND CHECK, A DRUG TEST, AND A CREDIT AND FINANCIAL HISTORY REVIEW.Submit applications by email to Search@Leptondale.info by May 29. If utilizing email is impossible, please mail to LBC Pastoral Search Team1771 Rt. 300 Newburgh, NY 12550All applications and documents must be postmarked by May 29, 2026. Please no phone calls.

We are seeking energetic and passionate Kids Gymnastics Coaches to join our vibrant team! Whether you’re looking for a full-time or part-time role, this position offers a fantastic opportunity to inspire children through engaging gymnastics programs. As a Kids Gymnastics Coach, you will lead dynamic classes, foster a safe and fun environment, and help young athletes develop their physical skills, confidence, and love for movement. Your enthusiasm and expertise will motivate children to reach new heights while ensuring their safety and enjoyment every step of the way.What You’ll DoLead engaging, age-appropriate gymnastics classes for childrenCreate a safe, encouraging environment where kids build confidence and skillsSpot athletes and teach proper progressions for gymnastics skillsCommunicate with parents about their child’s progressCollaborate with the team to develop curriculum and plan sessionsHelp maintain a clean, safe gym spaceWhat We’re Looking ForGymnastics coaching experience OR a competitive/recreational gymnastics background Knowledge of safety protocols, drills, and skill progressionsGreat communication skills with both kids and parentsReliable, organized, and a team playerMust be 18 years or olderAdditional Helpful Skills (not required):Proficiency in design tools such as Canva will be a plusAbility to create structured curriculum that supports development in young athletesFamiliarity with lesson planning and managing scheduleExperience working with children with disabilitesCertification in gymnastics coaching (e.g., USAG, AAI, or other recognized organizations), CPR etcWhat We Offer:Competitive pay based on experienceFlexible scheduling. We’ll work around your classes!Paid time off for full time positionOpportunities to grow into leadership and program director rolesAPPLY NOW if you’re ready to inspire toddlers and young athletes, let’s connect!Send your resume to: frisco@tumbles.net

About the RoleTumbles Frisco is a vibrant and dynamic children's gym dedicated to fostering a love for physical activity and healthy lifestyles in children. Our gym provides a safe and engaging environment where children can develop their physical abilities, build confidence, and make new friends while having fun. We offer age-appropriate classes focusing on physical development and sports skillsThis role involves traveling to schools in the Frisco area. Reliable transportation is required.What You’ll DoLead PE and sports classes at local schools following the Tumbles curriculumPlan and run age-appropriate activities that mix play, fitness, and skill-buildingKeep kids safe, engaged, and having fun throughout every sessionCommunicate with parents and school staff about student progressHelp maintain a clean, organized environment at the gym and school sitesWhat We’re Looking ForExperience working with kids in any capacityProven experience in the field of coaching is preferredA basic understanding of child development and how to keep activities fun and age-appropriateStrong communication skills and a genuine love for working with childrenReliable transportation to travel to school locations in the Frisco areaAbility to work flexible hours, including evenings and weekends where required, to accommodate the needs of the gym and its membersPreferred availability: Weekday mornings & afternoons, Saturday morningsMust be 18 years or olderFormal coaching certification is a plus but not required. We’ll train the right person.PerksCompetitive pay ($15 - $20/hr based on experience)Flexible scheduling that works around your classesPaid training and professional development opportunitiesA genuinely fun, supportive work environment (seriously, you’ll be playing with kids all day)Room to grow within the organizationAbility to Commute:Frisco, TX 75034

DescriptionSummary: The Strength and Conditioning Coach is responsible for establishing and maintaining a strength and conditioning program for all clientele including the general public, patients referred from Providers, and athletes of all ages and sports, with the three major goals of improving performance, reducing injuries, and teaching lifelong fitness and movement skills. The Strength and Conditioning Coach devises training plans according to sound scientific principles, supervises training sessions, evaluates athletes, maintains athlete records, and teaches strength and conditioning classes as needed. The Strength and Conditioning Coach meets regularly with sport coaches to determine what the clientele or athletes need to work on. If working with an injured athlete engaged in rehabilitation, the Strength and Conditioning Coach will consult with the sports medicine or athletic training staff. The Strength and Conditioning Coach is responsible for maintaining the strength and conditioning facility, and for establishing policies, plans, and procedures for the safe and professional operation of the facility. Responsibilities: Design Training Programs: The strength and conditioning coach will work with the strength and conditioning director and the other coaches to design training programs that revolve around medical fitness, structural balance, bridging the gap between physical therapy and on field performance, wellness training, strength training, energy system training/conditioning, and flexibility and recovery geared toward the specific individual needs or goals and towards specific sports. They must account for procedures and regulations over the governing body and use training programs not just to maximize human performance but also to minimize injury. Evaluate: Strength and conditioning coaches observe training, practice, performance, and use their observations in conjunction with member record to assess strengths and weaknesses to design accordingly. Maintain Membership Records: The strength and conditioning coach must maintain detailed, accurate, and updated records for all members in order to track progress. They communicate this information with coaches and administration and use athlete and member data in order to assess training programs for effectiveness. Administer Tests: In order to properly individualize training programs and evaluate all members, the strength and conditioning coach designs and performs baseline tests to assess the skills and weaknesses of each individual. Resolves problems in administrative areas and ensures compliance with regulations and standards. Helps fiscal management and other administrative staff in implementing cost effective policies and procedures for all operational areas including bookkeeping, billing, insurance, fee schedules, credit/collections, purchasing, data processing and space planning. Works in conjunction with Orthopaedic Practice Administrator and corporate Marketing Department in practice development. Ensures the effective implementation of job descriptions, personnel policies and payroll practices. Serves as liaison between center and external agencies. Works with staff and customers to ensure quality membership care and services are provided. Maintain effective communication with providers and staff; conducts monthly meetings with providers and staff. Create a positive work place. Gathers and reports monthly and annual data for fiscal, statistical and planning purposes. Develops and implements revenue enhancement strategies for existing practice(s). Participates in professional development activities to keep current with health care and strength training trends and practices. May be responsible for assuring all appropriate licensure, certifications and/or accreditations are secured according to policy. Follows the CHRISTUS Trinity Mother Frances Health System guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI). Maintains strict confidentiality. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner that is consistent with the CHRISTUS Mission. Maintains established CHRISTUS Trinity Mother Frances Health System policies, procedures, objectives, quality assurance, safety, environmental and infection control. Implements job responsibilities in a manner that is consistent with the CHRISTUS Mission and Code of Ethics and supportive of CHRISTUS Trinity Mother France’s cultural diversity objectives. Supports and adheres to CHRISTUS Trinity Mother Frances Health System Service Guarantee. Collaborates effectively with physicians, administrators, members, families, other departments, and the community to provide quality patient care and enhance patient outcomes. Ensures assessment of competency of all associates is completed as a part of the orientation program and on an ongoing basis. On an annual basis, contributes to the development of operating and capital budgets to meet the needs of the human performance center. Reviews financial and productivity management reports and takes appropriate actions. Supervises their clientele and fields to ensure timely and efficient management. Coordinates with Providers, Physical Therapists, and employees as needed to ensure projects and assignments are coordinated as necessary by the Administrative staff. Demonstrates adherence to the Mission and CORE values of the CHRISTUS Health System. Performs other related work as required. Requirements: Bachelor's Degree CSCS NSCA Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

DescriptionSummary: The associate is responsible for the duties and services that are of a support nature to the Revenue Cycle division of CHRISTUS Health. The associate ensures that all processes are performed in a timely and efficient manner. The primary purpose of this Job is to ensure account resolution and reconciliation of outstanding balances for CHRISTUS Health patient accounts. The Job works in a cooperative team environment to provide value to internal and external customers. The associate must demonstrate a consistently high degree of proficiency in their primary position within the Patient Financial Services Department of CHRISTUS Health. The associate is responsible for a variety of activities in the department while applying one's expertise and knowledge within the unit. The Job provides opportunities to increase one's scope of responsibility within the PFS Department. Working in partnership with the management team serves as a resource for innovation, staff support, and process improvements. The Patient Financial Specialist Lead carries out his/her duties by adhering to the highest standards of ethical and moral conduct, acts in the best interest of CHRISTUS Health, and fully supports CHRISTUS Health's core values of Dignity, Integrity, Compassion, Excellence, and Stewardship. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Functions as a subject matter expert in support of other PFS team members and other departments/facilities within the CHRISTUS Health network. Provide on-the-job training as needed and provide a source of knowledge for staff inquiries. Demonstrates a strong understanding of payer benefits requirements, on-line claims status, submission, billing, cash application, and reconciliation procedures. Approve or deny requested adjustments and refunds within role thresholds. Adapt to process and procedure evaluations and improvements, support continuous change, and willingly manage special projects in addition to normal workload and other duties as assigned. Remain flexible if duties are reassigned, which may involve transferring to a more appropriate unit in order to best serve PFS and CHRISTUS Health. Responsible for professional and effective written and verbal communication with both internal and external customers in order to resolve outstanding questions for account resolution while maintaining account integrity and compliance with payer and/or government regulations. Ensures quality and productivity standards are met or exceeded. Appropriately documents patient accounting host system or other systems utilized by Patient Financial Services in accordance with policy and procedures. Provide continuous updates and information to the PFS Leadership Team regarding errors, issues, and trends related to activities affecting productivity, reimbursement, payment delays, and/or patient experience. Functions effectively within a team and participates and contributes constructively to produce results in a cooperative effort. Continually seeks to understand and act upon customer needs, concerns, and priorities. Meets customer expectations and requirements, and gains customer trust and respect. Demonstrates expertise in role requirements as outlined in the job description for a specific area of responsibility. Must have in-depth knowledge and ability to maneuver efficiently through Patient Accounting Systems, Document Imaging, Databases, etc. Strong understanding of systems from an end-user and processing perspective. Must have good technical aptitude working with a variety of MS Office products (Word, Excel, PowerPoint, Outlook) and/or ability to learn and develop more advanced skills with the various applications. Professional and effective written and verbal communication required. Must have good understanding of the various areas of government, non-government programs, billing, customer service and cash applications. Understanding of alternative Business Office financial resources and the ability to provide information and/or recommendations related to these sources of recovery are preferred. Job Requirements: Education/Skills HS Diploma or equivalency required. Post HS education preferred. Experience 5-7 years of experience preferred. Demonstrated success working in a team environment focused on meeting organization goals and objectives required. Experience in role requirements as outlined in job description for specific area of responsibility preferred. College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience. Must have an understanding of alternative Business Office financial resources and the ability to provide information and/or recommendations related to these sources of recovery are preferred. Experience working within a multi-facility hospital business office environment preferred. Licenses, Registrations, or Certifications None required.   Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Full Time

CHILDREN SERVICES-ONGOING CASEWORKERChild Protection Agency is seeking highly motivated individuals to become child welfare casework professionals to support our core mission of protecting children by strengthening families.Responsibilities and DutiesProvision of Case Management Services to assigned caseload of families. Assess each child and family's strengths, needs, goals and objectives involving the family in the development of a written case plan. Maintain contact with the family during home visits providing supportive services.Involve service providers in case planning and throughout the process of the case.Prompt completion of required paperwork and documentation in accordance with agency policy and procedures.Prepare for and attend court hearings providing testimony when needed.Timely transfer of cases between units with completion of required paperwork and home visit with caseworkers.Represent the Agency to the community and to service providers.Qualifications and SkillsBachelor's degree in Human Services related area. Salary commensurate with experience and education.Clean Driving Record with less than 4 points on your drivers licenseAbility to establish rapport, trust, and ethical boundaries with service populationStrong writing skills with the ability to properly and accurately document case notes and filesAbility to apply sound judgement when making decisionsAbility to follow instructions and work independently with minimum supervisionStrong organizational and time management skills with the ability to meet deadlines and prioritize competing tasksStrong people and interpersonal skills with the ability to apply compassion and empathy, while dealing with stressful and difficult situationsProficiency with Microsoft Word, Excel, and OutlookBenefits:Medical, Dental, Life and Vision coverage. OPERS RetirementFlexible and Hybrid Schedule . While training will have to be in office every day (estimated 30 days).Opportunity to work 4 10'sStaff use agency vehicles for travelAgency cell phoneEmployee assistance program

DescriptionSummary: Responsible for scheduling and teaching swim lessons or help the head coach with swim team as needed. Responsibilities: Responsible scheduling and maintaining swim lessons. Lessons to include water safety, stroke instruction, and healthy respect for the water. Will maintain the pool and its surrounding area when necessary Requirements: High School Diploma  2-5 years competitive swim team coaching. BLS USA Swim Certification (within 6 months of hire date) Heartsaver AED certification required. Work Schedule: PRN Work Type: Per Diem As Needed

DescriptionSummary: The Care Manager (CM) II works in collaboration with the patient/family, physicians and multidisciplinary team members to ensure patient progression through the continuum of care and to develop a plan of care for each assigned patient from admission through discharge. The CM is responsible for identifying, initiating and managing optimal patient flow/throughput to enhance continuity of care, smooth and safe transitions, patient satisfaction, patient safety, and length of stay management. Support and expertise are provided through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs. Care Coordination and Discharge Planning are both responsibilities of this role. The CM assesses and responds to patient/family needs by coordinating efforts of other team members and identifies and resolves barriers that hinder effective patient care. The CM adheres to departmental and organizational goals, objectives, standards of performance, policies and procedures, and continually assures regulatory compliance. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Coordinates the integration of case management functions into the patient care and discharge planning processes in collaboration with other hospital departments, external service organizations, agencies, and healthcare facilities. Coordinates/facilitates patient care progression throughout the continuum of care in an efficient and cost-effective manner. Serves as resource, provides support, and advocates on behalf of the patient related to treatment decisions and end of life issues. Closely monitor patient length of stay in regard to the geometric mean length of stay and communicate/collaborate with appropriate interdisciplinary team members to remove barriers and expedite discharge. Implements and monitors the patient’s plan of care to ensure effectiveness and appropriateness of services. Identifies and escalates local and system barriers that are impeding diagnostic or treatment progress and issues related to quality and risk as appropriate in a timely manner. Proactively identifies and resolves delays and obstacles to discharge. Uses advanced conflict resolution skills as necessary to ensure timely resolution of issues. Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting. Interviews patients/families to obtain information about social, emotional, and financial factors which impact health status to develop comprehensive discharge planning assessment and care plan. Assesses needs for discharge planning and continuing care/resource support following discharge; independently makes recommendations to patients and families regarding post-acute level of care needs and options including: Acute Rehabilitation Placement Nursing Home or Skilled Nursing placement Psychiatric or Substance Abuse placement New Dialysis Child/Adult/Domestic Abuse Home Health/Hospice Referrals Legal issues (adoptions, guardianship) Assistance with Advance Directives Community Resource needs Financial Issues/Funding options DME Referrals and Coordination Social Determinants of Health Initiates discharge planning at the time of admission and makes post-hospital service referrals based upon information gathered during assessment and interactions with physicians, multidisciplinary care team, and payors as indicated. Acts as patient advocate by negotiating for, and coordinating, resources with payors, agencies, and vendors. Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care. Provide appropriate interventions which demonstrate knowledge of and sensitivity toward cultural diversity and the religious, developmental, health literacy, and educational backgrounds of the patient population. Assesses the patient’s formal and informal support system as well as available benefits and/or community resources. Meets directly with patient/family to assess needs and develop and individualized care plan in collaboration with the physician. Ensures and maintains plan consensus from patient/family, physician and payor. Provides education, information, direction, and support related to patient’s goals of care. Acts as patient advocate to develop treatment plan and coordinate patient care and to transition patient to the appropriate next level of care. Demonstrates and promotes respect for the dignity and rights of every patient while adhering to the safety standards and practices of the organization and the nursing profession. Collaborates with the physician and other health care professionals to promote appropriate use of medical center resources. Provides information and support to patients and families, helping them access needed resources within the medical center and community. Actively participates in clinical performance improvement activities involving length of stay, resource utilization, avoidable days, cost per case, and readmissions. Measures effectiveness of interventions through direct communication with post-acute care providers, patients, and caregivers. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency. Actively participates in Multidisciplinary/Patient Care Progression Rounds. Escalates cases as appropriate and per policy to Physician Advisors and/or CM Director. Documents in the medical record per regulatory and department guidelines. May be asked to assist with special projects. May serve a preceptor or orienter to new associates. Assumes responsibility for professional growth and development. Must have excellent verbal and written communication and ability to interact with diverse populations. Must have critical and analytical thinking skills. Must have demonstrated clinical competency. Must have the ability to Multitask and to function in a stressful and fast paced environment. Must have working knowledge of discharge planning, utilization management, case management, performance improvement, and managed care reimbursement. Must have understanding of pre-acute and post-acute levels of care and community resources. Must have ability to work independently and exercise sound judgment in interactions with physicians, payors, patients and their families. Must be understanding of internal and external resources and knowledge of available community resources. Must have the ability to move around the hospital to all areas for the majority of the workday while in office the rest of the day; general office and hospital environment. Job Requirements: Education/Skills Graduate of an accredited school of nursing (BSN preferred) or Masters Degree in Social Work (MSW) required or demonstrated success in CHRISTUS Care Manager I Position for at least 5 years on top of the required experience in lieu of education required. Experience Two or more years clinical experience with one year in the acute care setting preferred. Licenses, Registrations, or Certifications RN or LMSW in the state of employment is required for new hires. LBSW accepted for associates with 5+ years of demonstrated success and experience in CHRISTUS Care Manager I role. Certification in Case Management preferred. BLS preferred.   Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Full Time

This position serves as a claims specialist for the Minnesota Crime Victims Reimbursement Board and administers training and outreach for the program.**Hybrid Eligible:** Employees may telework up to 50% or more, depending on the position and the needs of the division. The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E-Verify.Qualifications Minimum QualificationsTo facilitate proper crediting, please include a cover letter and ensure that your resume clearly describes your experience sufficient for comparison against the requirements stated below and indicates the beginning and ending month and year for each job held.One (1) year of experience analyzing complex documents, claims, and determining eligibility for programs within one of the following areas: human services, social work, medical services and/or legal services. ORThree (3) years of experience providing administrative support duties in analyzing complex documents, claims, and determining eligibility for programs within one of the following areas: human services, social work, medical services and/or legal services. Experience to include the following:Experience working with those impacted by violent crimes, victim services, social services, and/or law enforcement and the complexity of navigating resources and barriers.  Ability to work cooperatively with individuals from diverse backgrounds and underserved communities.Applicants that meet the above minimum qualifications may be further evaluated on the following:Experience working with community organizations and stakeholders.Analysis, decision making and problem solving sufficient to evaluate current policies, procedures and processes for those most impacted by crime or have not traditionally received services or information from OJP.Ability to adapt to continuous organizational and program changes sufficient to work constructively under pressure and cope with ambiguity and setbacks.Ability to strengthen existing relationships with OJP stakeholders, community organizations and interested parties that would either benefit from OJP services, strengthen OJPs work, or to develop new partnerships.Written communication skills including the ability to write reports, procedures, policies, and correspondence sufficient to describe, promote, and justify current and future program initiatives and outcomes.Knowledge of crime victim concerns, needs and trauma informed approaches.Preferred QualificationsKnowledge of OJP services and programs; principles and practices of victim services, including Minnesota Chapter 611A - Victims Bill of Rights.Experience determining eligibility and compliance with State and Federal guidelines and statues related to victim services.Experience supporting or managing program delivery to community partners.Knowledge of medical billing codes and medical terminology.Physical RequirementsRequires occasionally moving and transporting such articles as file folders and small tools.  May need to maintain stationary position for long periods of time while carrying out job duties.Additional RequirementsThis position requires successful completion of the following:It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, includes the following components:Criminal History checkReference checkSEMA4 records, personnel file and employment records (current and former state employees only)The Department of Public Safety is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DPS does not participate in E-Verify.Application Details How to Apply Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.ContactIf you have questions about this position, contact Megan Lund at megan.lund@state.mn.us .To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Megan Lund at megan.lund@state.mn.us.About Public Safety Dept The Minnesota Department of Public Safety (DPS) is a diverse, complex agency dedicated to serving communities across the state. DPS has 10 public facing and four support divisions with about 2,400 dedicated employees operating programs statewide that all have one goal: Building a safer Minnesota.Working together to improve the state we love. What do Minnesota's State employees have in common? A sense of purpose in their workConnection with their coworkers and communitiesOpportunities for personal and professional growthBenefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.Your benefits may include: Paid vacation and sick leave 12 paid holidays each year Low-cost medical, dental, vision, and prescription drug plans Fertility care, including IVFDiabetes careDental and orthodontic care for adults and children 6 weeks paid leave for parents of newborn or newly adopted childrenPension plan that provides income when you retire (after working at least three years)Employer paid life insurance to provide support for your family in the event of deathShort-term and long-term disability insurance that can provide income if you are unable to work due to illness or injuryTax-free expense accounts for health, dental, and dependent care Resources that provide support and promote physical, emotional, social, and financial well-beingSupport to help you reach your career goals:Training, classes, and professional developmentFederal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)Employee Assistance Program (EAP) for work/life support:A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performanceCommon sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issuesDaily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.APPLICANTS WITH DISABILITIESMinnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.For accommodations or questions about accessibility specifically relating to this job announcement, please email the Internal Affairs/Affirmative Action Division at marna.johnson@state.mn.us or 651-539-1875.

DescriptionSummary: The Care Manager (CM) PRN works in collaboration with the patient/family, physicians, and multidisciplinary team members to ensure patient progression through the continuum of care and to develop a plan of care for each assigned patient from admission through discharge. The CM is responsible for identifying, initiating, and managing optimal patient flow/throughput to enhance continuity of care, smooth and safe transitions, patient satisfaction, patient safety, and length of stay management. Support and expertise are provided through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs. Care Coordination and Discharge Planning are both responsibilities of this role. The CM assesses and responds to patient/family needs by coordinating the efforts of other team members and identifies and resolves barriers that hinder effective patient care. The CM adheres to departmental and organizational goals, objectives, standards of performance, policies, and procedures, and continually assures regulatory compliance. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Interviews patients/families to obtain information about social, emotional, and financial factors which may impact health status both prior to, and after, discharge and assess the patient’s current formal and informal support system as well as available benefits and resources. Works with the CMII or CMIII to develop and monitor the patient’s plan of care to ensure effectiveness and appropriateness of services. Coordinates/facilitates patient care progression throughout the continuum of care in an efficient and cost-effective manner. Serves as resource, provides support, and acts as an advocate on behalf of the patient related to treatment decisions and end of life issues. Closely monitors patient length of stay and communicates/collaborates with appropriate interdisciplinary team members to remove barriers and expedite discharge. Identifies and escalates local and system barriers that are impeding diagnostic or treatment progress and issues related to quality and risk as appropriate in a timely manner. Works to resolve identified delays to discharge. Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting. Assesses needs for discharge planning and continuing care/resource support following discharge; independently makes recommendations to patients and families regarding post-acute level of care needs and options including: Acute Rehabilitation Placement Nursing Home or Skilled Nursing placement Psychiatric or Substance Abuse placement New Dialysis Child/Adult/Domestic Abuse Home Health/Hospice Referrals Legal issues (adoptions, guardianship) Assistance with Advance Directives Community Resource needs Financial Issues/Funding options DME Referrals and Coordination Social Determinants of Health Ensures appropriate communication and updates are provided to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care. Provide appropriate interventions which demonstrate knowledge of and sensitivity toward cultural diversity and the religious, developmental, health literacy, and educational backgrounds of the patient population. Provides information and support to patients and families, helping them access needed resources within the medical center and community. Ensures and maintains plan consensus from patient/family, physician, and payor. Collaborates with the physician and other health care professionals to promote appropriate use of medical center resources. Actively participates in Multidisciplinary/Patient Care Progression Rounds. Escalates cases as appropriate and per policy to Physician Advisors and/or CM Director. Documents in the medical record per regulatory and department guidelines. Assumes responsibility for professional growth and development. Must have excellent verbal and written communication and ability to interact with diverse populations. Must have critical and analytical thinking skills. Must have demonstrated clinical competency. Must have ability to Multitask and to function in a stressful and fast paced environment. Must have working knowledge of discharge planning, utilization management, case management, performance improvement, and managed care reimbursement. Must have understanding of pre-acute and post-acute levels of care and community resources. Must have ability to work independently and exercise sound judgment in interactions with physicians, payors, patients and their families. Must have understanding of internal and external resources and knowledge of available community resources. Must have the ability to move around the hospital to all areas for the majority of the workday while in office the rest of the day; general office and hospital environment. Job Requirements: Education/Skills One of the following education is required: Certificate, Associate, or bachelor’s degree in nursing Bachelor’s or Master’s degree in Social Work Experience Experience in the clinical or acute care setting preferred. Licenses, Registrations, or Certifications LVN/LPN, RN, LBSW, LMSW, or LCSW in the state of employment is required. BLS preferred.   Work Schedule: PRN Work Type: Per Diem As Needed

Your potential has a place here with TTEC’s award-winning employment experience. As a Sports Fanatic Customer Service Representative supporting ESPN working onsite in Greenwood Village, CO, you’ll be a part of bringing humanity to business. #experienceTTEC.Are you a lifelong basketball fan? Play college intramurals? Maybe you coached high school football or just love perusing sports memorabilia shops? This is your chance to carry your love of sports from the weekend right into your workday! Get involved at the launch of this exclusive and rare opportunity to support customers of ESPN the name people know as leading global sports network where you get to talk and live sports every day.  And getting in on the launch of this new service center can also turn your enthusiasm for competition into a fast career growth track.Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!What You’ll be DoingAre you a sports fanatic with a knack for helping others? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Turn your love for sports into a winning career by supporting customers from a vibrant fantasy sports community. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’ll- Answer incoming communications from customers talking sports - Connect and resolve issues with customers of ESPNWhat You Bring to the Role- 1 year or more of related customer service experience in retail, banking, contact center, customer electronics, sports or recreational activies or similar fields- Strong interpersonal skills developed through service industry experience- Great written communication skills including grammar and spelling   - An unwavering love for sports – whether it's playing, watching, or coaching, you know every match, play, and highlight- Ability to engage professionally and effectively with the fantasy sports community, teammates, and leaders- Tech-savvy with a flair for fantasy sports – you can navigate the online world with ease, making you the perfect fit to support our vibrant fantasy sports communityWhat You Can Expect - Supportive of your career and professional development- An inclusive culture and community minded organization where giving back is encouraged and where your love for sports is celebrated- Sports-inspired breakroom – filled with game-day vibes, team memorabilia, and a cozy spot to relax and catch up on the latest scores- A global team of curious lifelong learners guided by our company values- Base wage starting at $21 per hour plus performance bonus opportunities- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesVisit https://www.ttecjobs.com/en/us-employee-benefits for more information.A Bit More About Your RoleWe’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.About TTECTTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. 

DescriptionSummary: The Care Manager (CM) II works in collaboration with the patient/family, physicians and multidisciplinary team members to ensure patient progression through the continuum of care and to develop a plan of care for each assigned patient from admission through discharge. The CM is responsible for identifying, initiating and managing optimal patient flow/throughput to enhance continuity of care, smooth and safe transitions, patient satisfaction, patient safety, and length of stay management. Support and expertise are provided through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs. Care Coordination and Discharge Planning are both responsibilities of this role. The CM assesses and responds to patient/family needs by coordinating efforts of other team members and identifies and resolves barriers that hinder effective patient care. The CM adheres to departmental and organizational goals, objectives, standards of performance, policies and procedures, and continually assures regulatory compliance. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Coordinates the integration of case management functions into the patient care and discharge planning processes in collaboration with other hospital departments, external service organizations, agencies, and healthcare facilities. Coordinates/facilitates patient care progression throughout the continuum of care in an efficient and cost-effective manner. Serves as resource, provides support, and advocates on behalf of the patient related to treatment decisions and end of life issues. Closely monitor patient length of stay in regard to the geometric mean length of stay and communicate/collaborate with appropriate interdisciplinary team members to remove barriers and expedite discharge. Implements and monitors the patient’s plan of care to ensure effectiveness and appropriateness of services. Identifies and escalates local and system barriers that are impeding diagnostic or treatment progress and issues related to quality and risk as appropriate in a timely manner. Proactively identifies and resolves delays and obstacles to discharge. Uses advanced conflict resolution skills as necessary to ensure timely resolution of issues. Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting. Interviews patients/families to obtain information about social, emotional, and financial factors which impact health status to develop comprehensive discharge planning assessment and care plan. Assesses needs for discharge planning and continuing care/resource support following discharge; independently makes recommendations to patients and families regarding post-acute level of care needs and options including: Acute Rehabilitation Placement Nursing Home or Skilled Nursing placement Psychiatric or Substance Abuse placement New Dialysis Child/Adult/Domestic Abuse Home Health/Hospice Referrals Legal issues (adoptions, guardianship) Assistance with Advance Directives Community Resource needs Financial Issues/Funding options DME Referrals and Coordination Social Determinants of Health Initiates discharge planning at the time of admission and makes post-hospital service referrals based upon information gathered during assessment and interactions with physicians, multidisciplinary care team, and payors as indicated. Acts as patient advocate by negotiating for, and coordinating, resources with payors, agencies, and vendors. Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care. Provide appropriate interventions which demonstrate knowledge of and sensitivity toward cultural diversity and the religious, developmental, health literacy, and educational backgrounds of the patient population. Assesses the patient’s formal and informal support system as well as available benefits and/or community resources. Meets directly with patient/family to assess needs and develop and individualized care plan in collaboration with the physician. Ensures and maintains plan consensus from patient/family, physician and payor. Provides education, information, direction, and support related to patient’s goals of care. Acts as patient advocate to develop treatment plan and coordinate patient care and to transition patient to the appropriate next level of care. Demonstrates and promotes respect for the dignity and rights of every patient while adhering to the safety standards and practices of the organization and the nursing profession. Collaborates with the physician and other health care professionals to promote appropriate use of medical center resources. Provides information and support to patients and families, helping them access needed resources within the medical center and community. Actively participates in clinical performance improvement activities involving length of stay, resource utilization, avoidable days, cost per case, and readmissions. Measures effectiveness of interventions through direct communication with post-acute care providers, patients, and caregivers. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency. Actively participates in Multidisciplinary/Patient Care Progression Rounds. Escalates cases as appropriate and per policy to Physician Advisors and/or CM Director. Documents in the medical record per regulatory and department guidelines. May be asked to assist with special projects. May serve a preceptor or orienter to new associates. Assumes responsibility for professional growth and development. Must have excellent verbal and written communication and ability to interact with diverse populations. Must have critical and analytical thinking skills. Must have demonstrated clinical competency. Must have the ability to Multitask and to function in a stressful and fast paced environment. Must have working knowledge of discharge planning, utilization management, case management, performance improvement, and managed care reimbursement. Must have understanding of pre-acute and post-acute levels of care and community resources. Must have ability to work independently and exercise sound judgment in interactions with physicians, payors, patients and their families. Must be understanding of internal and external resources and knowledge of available community resources. Must have the ability to move around the hospital to all areas for the majority of the workday while in office the rest of the day; general office and hospital environment. Job Requirements: Education/Skills Graduate of an accredited school of nursing (BSN preferred) or Masters Degree in Social Work (MSW) required or demonstrated success in CHRISTUS Care Manager I Position for at least 5 years on top of the required experience in lieu of education required. Experience Two or more years clinical experience with one year in the acute care setting preferred. Licenses, Registrations, or Certifications RN or LMSW in the state of employment is required for new hires. LBSW accepted for associates with 5+ years of demonstrated success and experience in CHRISTUS Care Manager I role. Certification in Case Management preferred. BLS preferred.   Work Schedule: 5 Days - 8 Hours Work Type: Full Time

DescriptionCHRISTUS Santa Rosa Hospital - New Braunfels (CSRH-NB), nestled in the heart of downtown New Braunfels, is a full-service, 94-private bed facility that continues to expand to meet the needs of New Braunfels’ strong population growth. Innovative equipment and procedures are utilized, including an Outpatient Imaging Center, orthopedic and surgical services, rehabilitation, a renovated birthing center, including 24/7 neonatal coverage, emergency care, wound care/hyperbaric center, 3D mammography, and comprehensive heart care, from diagnostics to open-heart surgery.   Summary: The Care Manager (CM) II works in collaboration with the patient/family, physicians and multidisciplinary team members to ensure patient progression through the continuum of care and to develop a plan of care for each assigned patient from admission through discharge. The CM is responsible for identifying, initiating and managing optimal patient flow/throughput to enhance continuity of care, smooth and safe transitions, patient satisfaction, patient safety, and length of stay management. Support and expertise are provided through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs. Care Coordination and Discharge Planning are both responsibilities of this role. The CM assesses and responds to patient/family needs by coordinating efforts of other team members and identifies and resolves barriers that hinder effective patient care. The CM adheres to departmental and organizational goals, objectives, standards of performance, policies and procedures, and continually assures regulatory compliance. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Coordinates the integration of case management functions into the patient care and discharge planning processes in collaboration with other hospital departments, external service organizations, agencies, and healthcare facilities. Coordinates/facilitates patient care progression throughout the continuum of care in an efficient and cost-effective manner. Serves as resource, provides support, and advocates on behalf of the patient related to treatment decisions and end of life issues. Closely monitor patient length of stay in regard to the geometric mean length of stay and communicate/collaborate with appropriate interdisciplinary team members to remove barriers and expedite discharge. Implements and monitors the patient’s plan of care to ensure effectiveness and appropriateness of services. Identifies and escalates local and system barriers that are impeding diagnostic or treatment progress and issues related to quality and risk as appropriate in a timely manner. Proactively identifies and resolves delays and obstacles to discharge. Uses advanced conflict resolution skills as necessary to ensure timely resolution of issues. Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting. Interviews patients/families to obtain information about social, emotional, and financial factors which impact health status to develop comprehensive discharge planning assessment and care plan. Assesses needs for discharge planning and continuing care/resource support following discharge; independently makes recommendations to patients and families regarding post-acute level of care needs and options including: Acute Rehabilitation Placement Nursing Home or Skilled Nursing placement Psychiatric or Substance Abuse placement New Dialysis Child/Adult/Domestic Abuse Home Health/Hospice Referrals Legal issues (adoptions, guardianship) Assistance with Advance Directives Community Resource needs Financial Issues/Funding options DME Referrals and Coordination Social Determinants of Health Initiates discharge planning at the time of admission and makes post-hospital service referrals based upon information gathered during assessment and interactions with physicians, multidisciplinary care team, and payors as indicated. Acts as patient advocate by negotiating for, and coordinating, resources with payors, agencies, and vendors. Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care. Provide appropriate interventions which demonstrate knowledge of and sensitivity toward cultural diversity and the religious, developmental, health literacy, and educational backgrounds of the patient population. Assesses the patient’s formal and informal support system as well as available benefits and/or community resources. Meets directly with patient/family to assess needs and develop and individualized care plan in collaboration with the physician. Ensures and maintains plan consensus from patient/family, physician and payor. Provides education, information, direction, and support related to patient’s goals of care. Acts as patient advocate to develop treatment plan and coordinate patient care and to transition patient to the appropriate next level of care. Demonstrates and promotes respect for the dignity and rights of every patient while adhering to the safety standards and practices of the organization and the nursing profession. Collaborates with the physician and other health care professionals to promote appropriate use of medical center resources. Provides information and support to patients and families, helping them access needed resources within the medical center and community. Actively participates in clinical performance improvement activities involving length of stay, resource utilization, avoidable days, cost per case, and readmissions. Measures effectiveness of interventions through direct communication with post-acute care providers, patients, and caregivers. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency. Actively participates in Multidisciplinary/Patient Care Progression Rounds. Escalates cases as appropriate and per policy to Physician Advisors and/or CM Director. Documents in the medical record per regulatory and department guidelines. May be asked to assist with special projects. May serve a preceptor or orienter to new associates. Assumes responsibility for professional growth and development. Must have excellent verbal and written communication and ability to interact with diverse populations. Must have critical and analytical thinking skills. Must have demonstrated clinical competency. Must have the ability to Multitask and to function in a stressful and fast paced environment. Must have working knowledge of discharge planning, utilization management, case management, performance improvement, and managed care reimbursement. Must have understanding of pre-acute and post-acute levels of care and community resources. Must have ability to work independently and exercise sound judgment in interactions with physicians, payors, patients and their families. Must be understanding of internal and external resources and knowledge of available community resources. Must have the ability to move around the hospital to all areas for the majority of the workday while in office the rest of the day; general office and hospital environment. Job Requirements: Education/Skills Graduate of an accredited school of nursing (BSN preferred) or Masters Degree in Social Work (MSW) required or demonstrated success in CHRISTUS Care Manager I Position for at least 5 years on top of the required experience in lieu of education required. Experience Two or more years clinical experience with one year in the acute care setting preferred. Licenses, Registrations, or Certifications RN or LMSW in the state of employment is required for new hires. LBSW accepted for associates with 5+ years of demonstrated success and experience in CHRISTUS Care Manager I role. Certification in Case Management preferred. BLS preferred.   Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPS FBSS Supervisor I/II Job Title: CPS FBSS Supervisor I Agency: Dept of Family & Protectve Svc Department: Region 1 CPS Dir Del - FBSS Posting Number: 16013 Closing Date: 04/29/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $4,801.16 - $7,761.50 Pay Frequency: MonthlySalary Group: TEXAS-B-22 Shift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 40% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location:  Job Location City: AMARILLO Job Location Address: 3521 SW 15TH AVE Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Brief Job Description:The role of a Family Based Safety Services supervisor is a fast-paced, high energy position requiring daily assessment and decision-making of child safety issues, and permanency.  One must possess the initiative to independently organize and manage numerous tasks associated with the position.  The   FBSS supervisor must ensure that cases are transferred to FBSS in accordance with policy.  FBSS supervisors attend case staffing’s (transfer, legal, etc.) and provide recommended next steps.  They assist staff with determining child safety associated with Parental Child Safety Placements and family reunification.  They ensure documentation around these decisions is thorough and concise.  FBSS supervisors ensure safety plans are individualized and associated with immediate child safety.  The ensure service plans are individualized and associated with treatment or services to enhance protective capacities. Essential Job Functions (EJFs):•Plans and manages unit operations to achieve project goals and objectives for services delivery by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings •Selects, manages, and develops staff through field visits with staff, review of performance data, conferences, training, and performance appraisal. •Interprets program policy and procedures to unit staff, other agency staff, parents, children, youth, caregivers, the courts, CASA, other stakeholders, and the general public. •Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements. •Develops and maintains effective working relationships between Child Protective Services staff, Child Welfare boards, the general public, legal, medical, educational, and other community resources. •Makes casework decisions regarding the removal and placement of children and works with county and district attorneys on legal measures to initiate on Child Protective Services cases. •Performs other duties as assigned and required to maintain unit operations •Promotes, monitors, and ensures that respect is demonstrated for cultural diversity. •Attends work regularly in accordance with agency leave policy.    Knowledge, Skills and Abilities (KSAs):•Knowledge of agency policies and procedures. •Skill in effective verbal and written communication. •Skill in establishing and maintaining effective communication. •Ability to operate a personal computer and use various software packages •Ability to prepare clear and concise reports. • Ability to gather, assemble, correlate and analyze facts • Ability to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, and faiths or religions in a manner that recognizes, affirms, and values the worth of individuals, families, tribes, and communities, and protects and preserves the dignity of each • Ability to articulate an understanding of the intersection between race and poverty and the difference in outcomes and conditions that exist among specific groups as compared to other groups due to unequal treatment or services.   Registrations, Licensure Requirements or Certifications:None required. Initial Screening Criteria:Child Protective Services Supervisor I: A bachelor’s degree from an accredited college or university, plus 3 years of full-time experience in Child Protective Services* or child placement services** in a public social services agency OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half  (3 1/2) years of CPI/CPS casework work experience OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services. Child Protective Services Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification OR Currently employed as a Child Protective Services Supervisor II in Family and Protective Services OR Currently employed in a Family and Protective Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Family and Protective Services OR previously employed as a Child Protective Services Supervisor II. *Child Protective Services is professional social work where primary duties are providing social casework services to abused, neglected, or exploited children and their families; or in recruiting, studying, and certifying foster and adoptive homes. **A Child placement service is the decision-making process around placing and monitoring children in licensed 24-hour childcare facilities and in adoptive placement in compliance with state and federal regulations. Additional Information:This position may be filled as a CPS Supervisor I or II.    Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPS Adoption Preparation Worker Job Title: CPS CVS Spec IV Agency: Dept of Family & Protectve Svc Department: Region 6A CPS Dir Del - CVS Posting Number: 16009 Closing Date: 04/29/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $4,263.16 - $6,779.25 Pay Frequency: MonthlySalary Group: TEXAS-B-20 Shift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: HOUSTON Job Location Address: 2525 MURWORTH Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Brief Job Description:The position works under the supervision of a CVS supervisor and provides permanent planning and placement services to abused or neglected children. The position recruits, trains, studies, licenses, and develops foster and adoptive homes for the Child Protective Services program. The position supports families and children in dealing with separation and attachment issues in preparation for permanent placements, actively seeks placement options for specific children, and recommends placements. The position participates in abuse and neglect investigations related to foster/adoptive families as assigned. The position may assist the Texas Adoption Resource Exchange Coordinator by gathering and reviewing information pertaining to children available for adoption, preparing information listed on the Department of Family and Protective Services internet website for Texas Adoption Resource Exchange, fielding calls, screening families inquiring about adoption and forwarding information to caseworkers assigned to recruit for the child. The position interacts routinely with Texas Department of Family and Protective Services staff, children, foster/adoptive parents, child placement agencies, lawyers, court personnel, therapist and other state agencies.Newly hired employees holding a master’s degree in Social Worker may qualify for an increase at the point of hire.HELP US MAKE A DIFFERENCE:To explore more of what CPS Adoption Preparation Workers do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role.Essential Job Functions (EJFs): Recruits, identifies and matches children with prospective adoptive families; and provides services to children in adoptive placement Recruits, trains, completes studies, licenses and develops foster and adoptive families. Maintains sufficient case documentation, including forms and narratives, to provide a complete and accurate written record Builds and maintains communication and working relationships within the program and region and community groups in order to ensure that the objectives of the agency are accomplished. Conducts assessments of current life situations of child or children and families to determine the presence of child abuse and neglect. Provides services after normal working hours and on weekends to maintain 24-hour coverage. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs): Knowledge of good child placement practices Skills in preparing children for adoptive placements Skills in developing and maintaining professional working relationships Ability to support families in dealing with separation and attachment issues Ability to assess child’s needs and progress in the placement process Ability to maintain timely documentation and effectively manage caseload Ability to convey information in a clear and concise manner Ability to assess current life situations of children to determine the presence of child abuse and/or neglect.  Registrations, Licensure Requirements or Certifications:This position requires use of the applicant's personal motor vehicle to complete job functions.Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance, and license. Initial Screening Criteria:Child Protective Services Adoption Prep Worker I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.Child Protective Services Adoption Prep Worker II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services.Child Protective Services Adoption Prep Worker III: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services.Child Protective Services Adoption Prep Worker IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services. Additional Information:Community-Based Care (CBC) is a new way to provide services than traditional foster care because it gives local communities the flexibility to draw on local strengths and resources and find innovative ways to meet the unique and individual needs of children and their families. CBC includes many of the services that Child Protective Services (CPS) normally provides. This includes foster care, case management, kinship, and reunification services. A single contractor in each designated community area creates a network of services, foster homes, and other living arrangements and, when ready, provides case management for each child and their family as well. CPS works with each contractor (Single Source Continuum Contractor or SSCC) to carefully manage the transition from traditional foster care to community-driven care. Full implementation of CBC is projected for the year 2029 across the state of Texas. With open proposal options, any given community or regional area may be selected for CBC transition. This position along with your job duties and function will shift form a state position with Texas Department of Family Protective Services to the SSCC, which is a private and non-profit agency serving the same foster care population. After the transition, your office location is subject to change within your same county which is expected to occur before 2029. To learn more about CBC, please visit Community-Based Care.This position may be filled at any level from a Child Protective Services Conservatorship Worker I to a Child Protective Services Conservatorship Worker IV. Factors such as education and experience may be considered when establishing the starting salary.Applicants considered for placement in this position will be required to pass a drug screening.  At the point of offer, candidates will be referred to a testing site. Note that it is important to maintain current contact information in the event you are referred for testing. A final offer of employment will not be extended until the agency receives confirmation of successful test results.During the 83rd Legislature (2013), the Texas Legislature passed Senate Bill (SB) 427 which requires prospective and current child placing agency (CPA) employees to complete a Federal Bureau of Investigations (FBI) fingerprint check. Child Protective Services functions as a CPA therefore a fingerprint check will be required for each Conservatorship (CVS) and Foster/Adoption home (FAD) direct delivery staff or applicant being considered for employment.This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit.Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.Learn about the essential COMPETENCIES required/acquired during the first few months of employment:  DFPS - CPS Practice Guides & Core Competencies PHYSICAL REQUIREMENTS:These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb.Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigation Worker - TMC/PMC Specialty Unit Job Title: CPI Investigator III Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 6A Posting Number: 15905 Closing Date: 04/29/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $4,020.33 - $6,335.66 Pay Frequency: MonthlySalary Group: TEXAS-B-19 Shift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: HOUSTON Job Location Address: 3 NORTHPOINT DR Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   This position will be housed at 3 Northpoint Dr., Houston   Brief Job Description: Child Protective Investigations (CPI) Investigators investigate claims of child abuse and neglect.  They have the difficult task of figuring out what happened and predicting what will happen in the future.  CPI receives and investigates reports of abuse and neglect 24 hours per day, every day of the year.  A CPI investigation includes interviewing and gathering information to see if abuse or neglect happened and if intervention is necessary.  The investigator considers both risk and safety issues and may recommend services for the child and family to reduce the risk of further abuse or neglect. HELP US MAKE A DIFFERENCE: To explore more of what Investigation Specialists do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs):  Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous.    Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children. Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect.  This could involve children with serious injuries and child fatalities. Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. Assesses child safety and takes the necessary actions to protect the child as appropriate.  This could include removing a child from their family. Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships. Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner.   Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody.    Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend. Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community. Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours. Maintains a balance of objectivity and empathy for families living in stressful and crisis situations. Attends and participates in training/meetings/staffings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication Skill in establishing and maintaining effective working relationships Skill in problem solving techniques Ability to operate a personal computer Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm Ability to be on call on a rotating basis and work irregular hours Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Investigations Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.    Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Child Protective Investigations Specialist II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services. Child Investigations Specialist III:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III  in Texas Department of Family and Protective Services. Child Investigations Specialist IV:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria  Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice. Prior work experience in human services, social work, mental health, legal, or criminal justice such as parole/probation or related fields. Bilingual (English/Spanish) preferred. Typing and writing proficiency or writing-related experience/education.  Additional Information: This position may be filled at any level from a Child Protective Investigations Specialist I to a Child Protective Investigations Specialist IV. Factors such as education and experience may be considered when establishing the starting salary.  Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. If you leave Family Investigations or AR and return within the last 12-months, the INV stipend is given immediately. All other situations must wait the 120 days to receive the INV stipend. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit.  Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.  Learn about the essential COMPETENCIES required/acquired during the first few months of employment here:  DFPS - CPS Practice Guides & Core Competencies PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances—including last-minute situations—where you’ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed.  Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.