Careers in Human Development

The City of Sunnyvale is seeking a Human Services Manager to join the Housing Division of the Community Development Department. The Housing Division is a passionate and hardworking group of professionals dedicated to addressing the housing and human service needs of the community. We work collaboratively to achieve our housing goals and foster an innovative and team focused work environment. The Human Services Manager will oversee a team of housing staff who focus on human services and unhoused services and programs within the division. Under general direction of the Housing Officer, the Human Services Manager will oversee coordination and implementation of new homeless service programs as well as manage existing funding partnerships which support housed and unhoused residents of Sunnyvale. The selected candidate will foster and maintain strategic partnerships with public and private entities to identify opportunities and deliver measurable results. The Human Services Manager will coordinate outreach and engagement strategies, attend public hearings as needed, and may serve as staff liaison between the City and partners countywide.  Minimum QualificationsEducation/Experience A bachelor's degree from an accredited college or university in public administration, business administration, social sciences, communications, planning, or related field; AND Licenses/CertificatesFour (4) years of increasingly responsible experience in homeless services, social work, human services, affordable housing, social justice, or related field, including one (1) year of experience in a lead or supervisory capacity. A complete application consists of a City application and responses to the required supplemental questions.  The position opens on Tuesday, November 4, 2025 and the final filing date is Wednesday, December 3, 2025, at 5:00 pm.  Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Salary:  $153,784.00 - $192,230.00 Annually 

Join Our Playful, Purpose-Driven Team!Child and Family TherapistChild Development Center – Snoqualmie, WA $68,381 – $91,616/year (depending on experience & hours)Full-time | Day Shift | Up to 40 hrs/week | Benefits-packedWhy You’ll Love Working HereAt Encompass, we believe kids grow best when surrounded by joy, curiosity, and community. As a Child and Family Therapist, you’ll join a fun-loving, multidisciplinary team of Speech Therapists, OTs, Mental Health Therapists, and other child-focused pros who thrive on collaboration. Together, we create playful, engaging, and meaningful therapy opportunities for kids ages birth to 12 and their families.Think: floor time with purpose, imaginative play that sparks connection, and heartfelt teamwork with caregivers—because mental health is family health.Perks That SparkFlexible, family-friendly scheduling (we get it, you have a life too!)Generous benefits package, including: Medical (80% company paid employee premium), dental & visionCompany-paid life, LTD, EAP & wellness programs401(k) with up to 4% company match (because future-you matters)Paid time off you’ll actually use: Vacation & sick leave11 holidays + a bonus week of PTOA purpose-built, cutting-edge child development center nestled in beautiful Snoqualmie Valley, with easy access right off I-90What You’ll Be DoingProvide mental health evaluations and therapy for children and familiesCollaborate with caregivers, schools, and community partnersCreate safe, supportive spaces for growth and healingMaintain client records and track progressParticipate in interdisciplinary teamwork and reflective supervisionOffer consultation and training to staffAnd yes—bring your creativity to make therapy engaging and meaningful!Who We’re Looking ForRequired:Master’s Degree in Social Work, Marriage & Family Therapy, Counseling, Psychology, or related fieldCurrent Washington State licenseEligible to bill insuranceStrong commitment to equity and inclusionExcellent communication and organizational skillsFirst Aid & CPR within 90 days of hireExtra Awesome If You:Are bilingual (English/Spanish = big plus!)Have experience or passion for working with diverse families, neurodiversity, and social justiceWhat It Takes PhysicallyWork is primarily in a clinical setting, but you’ll also join kids in their world—sometimes that means sitting on the floor, engaging in play, and being ready for the occasional mess (because therapy can be hands-on and fun!).About EncompassFor over 50 years, Encompass has been a trusted nonprofit partner for families across the Snoqualmie Valley & Issaquah communities. We’re committed to inclusion, equity, and accessibility, ensuring every child and family feels supported and welcomed.Ready to Make a Difference?If you’re passionate about helping kids and families thrive, love working in a collaborative environment, and want to be part of a supportive, innovative team—this role is for you!Apply today and let’s grow together at Encompass.Apply herehttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=144841&clientkey=59A6593476937759F9C59C31A0B45CC2

Title- Fish Screening Section ManagerClassification- Environmental Planner 5Job Status- Full-Time / PermanentWDFW Program- Habitat Program – Fish Passage and Screening DivisionDuty Station- Ellensburg, Washington is the current duty station, however, depending on the successful candidate, other statewide duty stations may be considered.Hybrid/Telework- While this position may offer a telework option, the successful candidate must be available to report to the duty station as needed.Posting Timeframe-This recruitment has been reopened to increase the applicant pool. If you applied previously, your application is still under consideration and you do not need to reapply.Learn more about being a member of Team WDFW! If you’re passionate about protecting Washington’s fish populations and thrive on leading complex, statewide conservation efforts, this could be the perfect opportunity for you.As the state’s expert on fish screening, you will lead efforts to ensure water diversions and bypass systems protect fish and support healthy aquatic ecosystems.Here you will develop and implement statewide biological studies, policies, and regulations related to water diversions, and may negotiate mitigation for projects with impacts.In this role you will lead a team of biologists, providing expert advice and policy interpretation. You will also conduct scientific studies to address information gaps and determine protocols and practices to effectively run the screening section. Your work will be a critical part of the agency’s mission to conserve and protect fish and wildlife resources statewide. What to Expect-Among the varied range of responsibilities held within this role, the Fish Screening Section Manager will,Serve as the statewide expert overseeing fish screening programs, project management, fishway maintenance, and fish habitat management initiatives:Provide direction for screening evaluation protocols and offer technical support for diversion inventories and assessments statewide.Conduct site reviews to identify and prioritize fish screening projects; collect and analyze biological data; assess species use and fish benefits; and propose conceptual design options.Monitor screening budgets and contracts to ensure proper fiscal management, adherence to budget constraints, and timely completion of deliverables.Collaborate closely with the Yakima Screen Shop staff to ensure environmental compliance of fish screens, coordinate maintenance activities, and oversee screen refurbishments.Provide technical expertise to Area Habitat Biologists, environmental engineers, watershed stewardship biologists, and staff across Wildlife, Fish, and Capital and Asset Management Program (CAMP) initiatives on screening corrections and bypass options on both WDFW and private lands.Represent WDFW in external review processes, including FERC reviews, Value Planning and Value Engineering, and participate on the Fish Screening Oversight Committee.Independently prioritize, plan, coordinate, and supervise staff:Manage, supervise, evaluate, and mentor four (4) full-time Biologist 3’s and one (1) full-time Biologist 2.Maintain regular communication with supervisors, regional staff, and Natural Resources Building (NRB) staff in Olympia.Oversee project management, permitting, and compliance:Facilitate, coordinate, or manage projects and provide input into project design to maximize the salmon and habitat benefits.Provide guidance on environmental permitting and review of engineering requirements related to fish passage activities.Apply for environmental permits to construct and rebuild fish screening projects.Collaborate with landowners to establish positive relationships and develop agreements that enable environmental compliance monitoring on private properties.Hire engineers to complete environmental fish screen design work.Review and evaluate engineered drawings relative to juvenile fish requirements and design criteria.Work with construction crew and contractors to build projects.Data management, information-sharing, partnerships, and manage budget and staffing requirements for area of responsibility:Oversee screening database.Pursue cost-share and grant opportunities to implement fish screening and passage projects with outside entities.Develop and foster partnerships.Author proposals and secure external grants for screening projects on both agency-managed and private lands. WORKING CONDITIONS:Work Setting, including hazards:Position includes both office and fieldwork with significant travel and long workdays to complete tasks in remote locations.Fieldwork comprises approximately 10% to 50% of the position, depending on the season, and involves hiking streams and rugged terrain in remote areas—typically less than a mile, though occasionally several miles, often while carrying moderately heavy loads (30+ lbs.) in inclement weather. Duties may involve working in or near water, including wading in moving streams, operating backpack electro-shockers, or using boats in riverine or lake environments. Work safely along busy roadways.Schedule:Full-time, 40 hours per week. The standard work schedule includes the potential for occasional evening or weekend work as needed. Alternative schedules may be considered based on business needs. Schedules may vary based on business needs, time of year, and/or weather conditions.Travel Requirements:Travel frequently to accomplish goals of directing fish habitat management programs and studies on a statewide basis.Tools and Equipment:Standard habitat survey gear, road safety equipment, and backpack electro-fisher.Customer Interactions:Regularly respond to inquiries from agency staff and the public via phone and email. QUALIFICATIONS:Required Qualifications: Closely related qualifying experience may be substituted for the required education on a year by year basis.Option 1: A master’s degree involving major study in biological science, environmental science, physical science, natural science, engineering, or similarly allied fields.ANDThree (3) years of professional level experience in biology, environmental engineering, and/or project management.ANDExperience in one (1) or more of the following:Fish screening requirements for salmonids.Fish passage requirements of salmonids.Habitat enhancement/restoration techniques for salmonids.Habitat requirements of salmonids.Life history for all species of salmonids.Fish passage and screening assessment protocols.Aquatic habitat assessment methods.ANDTwo (2) years of supervisory/leadership experience including training and mentorship. Option 2:A bachelor’s degree involving major study in biological science, environmental science, physical science, natural science, engineering, or similarly allied fields.ANDFive (5) years of professional level experience in biology, environmental engineering, and/or project management.ANDExperience in one (1) or more of the following:Fish screening requirements for salmonids.Fish passage requirements of salmonids.Habitat enhancement/restoration techniques for salmonids.Habitat requirements of salmonids.Life history for all species of salmonids.Fish passage and screening assessment protocols.Aquatic habitat assessment methods.ANDTwo (2) years of supervisory/leadership experience including training and mentorship. Option 3 A Ph.D. in biological science, environmental science, physical science, natural science, or engineering.ANDOne (1) year of professional level experience in biology, environmental engineering, and/or project management.ANDExperience in one (1) or more of the following:Fish screening requirements for salmonids.Fish passage requirements of salmonids.Habitat enhancement/restoration techniques for salmonids.Habitat requirements of salmonids.Life history for all species of salmonids.Fish passage and screening assessment protocols.Aquatic habitat assessment methods.ANDTwo (2) years of supervisory/leadership experience including training and mentorship. In addition to the required pathways above, the incumbent must also have the following (experience may be gained concurrently):Three (3) years of experience communicating technical or scientific information in writing and verbally to audiences without subject-matter expertise.Two (2) years of experience managing complex work assignments with competing deadlines or priorities.Proficient in Microsoft Office Suite (e.g., Word, Excel, Outlook)Certifications/Licenses:Valid driver’s license.Special Requirements/Conditions of Employment:Successful completion of agency training and/or certification is dependent on supervisory direction, position need and training availability. Preferred Qualifications:In addition to the required qualifications, our ideal applicant will possess some or all the following:Proficiency in Microsoft Access.Proficiency in ArcGIS software programs. Include the following:A completed online application showcasing how your qualifications align with the job requirements.An up-to-date resume.A cover letter detailing your interest in the position, your relevant skills and experience, and why you are the ideal candidate.At least three professional references with current contact information. Supplemental InformationIn addition to pay and other special employee programs, there are other benefits that WDFW employees may be eligible for. Click the “Benefits” tab at the top of this announcement to learn more. Important Note: All new employees must complete an Employment Eligibility Verification Form (I-9 Form) on their first day of work. If hired for this or any position at WDFW, you will be required to provide documentation proving you are eligible to work in the United States. For a list of acceptable documents, please use the following link:  https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents Union- WAFWP:This position is in the bargaining unit represented by the Washington Association of Fish & Wildlife Professionals and is subject to the terms of the Collective Bargaining Agreement between the State of Washington, Department of Fish & Wildlife, and the Washington Association of Fish & Wildlife Professionals.Veteran and Military Spouse Preference Notice: Per RCW 73.16.010 Veterans and qualifying spouses who meet the minimum qualifications of a position are eligible for preference during the initial application review stage. To receive this benefit, please do the following: Notify us of your veteran or military spouse status by email at Ashley.Lee@dfw.wa.gov.  Veterans only – Attach a copy of your DD214 (Member 4 copy), NGB 22 or USDVA signed verification of service letter.Please redact any PII (personally identifiable information) data such as social security numbers.Subject line must include recruitment number, position, and spouse/veteran (example: 2024-1234 – Biologist 1 – Veteran)Include your name as it appears on your application in careers.wa.gov.Diversity, Equity, and Inclusion EmployerAs part of WDFW’s efforts to advance respectful and inclusive work environments, the Agency expects inclusivity as part of our professional interactions and communications. Therefore, we want to ensure that all individuals feel welcome, are treated fairly and respectfully.  All staff are empowered to fully contribute to serving their work unit, Agency, and the citizens of Washington.The Department of Fish and Wildlife is an equal opportunity employer.  We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity.  Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans and people of all sexual orientations and gender identities are encouraged to apply.Request an accommodation: Persons needing accommodation in the application process or this announcement in an alternative format please contact Jayme Chase by phone 360-902-2278 or email Jayme.Chase@dfw.wa.gov, or the Telecommunications Device for the Deaf (TDD) at 800-833-6388.Technical Difficulties: If you are having technical difficulties creating, accessing, or completing your application, please call NEOGOV toll-free at (855) 524-5627 or support@neogov.com. Other questions: If you have other questions regarding this position, please reach out to Ashley.Lee@dfw.wa.gov and reference job #2025-07323.Follow us on social media:LinkedIn | Facebook | Instagram

Could you be our next Certified Athletic Trainer at St. Joseph's University?Why work as a Certified Athletic Trainer with Main Line Health?Make an Impact!Are you a Certified Athletic Trainer looking for a great opportunity? If so, then we invite you to consider a career with Main Line Health. The Certified Athletic Trainer manages the injured athlete(s) while acting as liaison between the athlete, coaches, parents, and administrators as well as any other professionals (MD, DO, EMS, etc.). Your care makes all the difference for the patient experience!Develop and Grow Your Career!Invest in furthering your education through seeking certifications or advanced degrees by taking advantage of our Tuition Reimbursement! This position is eligible for up to $6,000 per year based upon your Full or Part Time status.Get Involved!Act as liaison between athlete, physician, coach, parents, and rehabilitation staff. Educate athletes and coaches about the care and prevention of athletic injuries. Manage ancillary staff, student trainers, coaches, and athletes in the all aspects of sports medicine within the athletic trainer’s scope of care. Provide rehabilitation on athletes as ordered by the Physician.Join the Team!Like our patients, the Main Line Health Family encompasses a wide range of backgrounds and abilities. Just as each of our patients requires a personalized care plan, each of our employees, physicians, and volunteers, bring distinctive talents to Main Line Health. Regardless of our unique design, we all share a purpose: providing superior service and care.Position-Specific Benefits include:You are eligible for up to 4 weeks of paid time off per year based on your Full or Part Time status. We also offer a number of employee discounts to various activities, services, and vendors... And employee parking is always free!Position:Certified Athletic Trainer, St. Joseph's UniversityShift: Full Time, 40 hours/week. Specific hours can vary with season and home/away schedule for student athletes.Experience:Prior experience in D1 collegiate sports strongly preferred.Education:Bachelor’s Degree from NATA (National Athletic Trainers Association) approved curriculum or internship program required. Licensures/Certifications:1. BOC Certified (Board of Certification for the Athletic Trainer) and Pennsylvania State License (or eligible for immediate licensure in Pennsylvania) required. 2. Provider BLS (American Heart Assoc/American Red Cross) required.

WHY WORK FOR DFPS?The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.  Functional Title: CPS Conservatorship Worker Job Title: CPS CVS Spec I Agency: Dept of Family & Protectve Svc Department: Region 7 CPS Dir Del - CVS Posting Number: 11061 Closing Date: 05/07/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-17 Salary Range: $3,581.33 - $5,094.16 Pay Frequency: MonthlyShift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: ROUND ROCK Job Location Address: 1101 E OLD SETTLERS BLVD Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Brief Job Description: Whenever a child must be removed from their home, Texas courts appoint Child Protective Services (CPS) to serve as a "Conservator" of the child. Conservatorship Specialists are a specific type of caseworker legally responsible for a child's welfare whenever they are removed from their home and monitors children's care while in CPS conservatorship. They work closely with parents, extended family, and legal parties to help children find a permanent, safe place to live.Newly hired employees holding a Master's Degree in Social Worker may qualify for an increase at the point of hire.HELP US MAKE A DIFFERENCE:To explore more of what CPS Conservatorship Specialists do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success, and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs): Receives cases from investigators after children are removed from their homes, placed in CPS conservatorship, and placed in care outside their homes. Determines each child’s needs and ensuring that appropriate referrals for testing, evaluations, records, or further assessments are made. Ensures all services are focused on achieving positive permanency. Working with children, families, and communities to plan for a child's permanency. Identifying potential permanency resources for the child through ongoing contact with parents, family members, and other individuals the child and family identify as important to them.   Searching for potential kinship providers throughout the case. Completing home studies of a child's family members or family friends (kinship providers) who might care for the child. Meets with the parents to assess risk and safety issues, identify behavior changes necessary to achieve child safety, referring parents to appropriate services to address the identified needs to move towards positive permanency.  Discusses with parents their progress towards making changes to behaviors that pose dangers to their child(ren). Meets with children, parents, family friends, or foster homes in public as well as in their own homes. Collaborates with a Placement Team, including Kinship staff, for placements, as needed. Participates in meetings and conferences at times and places convenient for the family members as well as everyone involved in the case.  Visits children monthly to assess the child’s feeling of safety in their current home, to plan for permanency, and to discuss their needs, wishes, and progress while in care  Attends and participates in court hearings about the child and family. This includes contacting the parties in the case before hearings, preparing court reports, and testifying in court on the child’s needs, the family’s progress, and the department’s efforts to achieve permanency for the child.     Keeps the child’s, parents, caregivers, court-appointed attorney and guardian ad litem(s) informed about the child’s circumstances and significant events. Works with the department's attorney to prepare for contested-court hearings and trials. Works with kinship caregivers and foster parents to ensure that they have what they need to care for the child or youth placed with them i.e., keeping them informed about developments in the case, returning phone calls, and in some areas of the state being available 24 hours a day / 7 days a week at certain times. Transitions children home during reunification services and provides support to the family until the legal case is closed. Supervises adoptive placements until the adoption is final or until the case is transferred to an adoption caseworker. Using effective time-management skills to make sure all key tasks are done. Documents case records by completing forms, narratives, and reports to form a written record for each client. Develops and maintains effective working relationships between Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity among coworkers, clients, and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication. Skill in establishing and maintaining effective working relationships. Skill in problem solving techniques Ability to operate a personal computer. Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm. Ability to be on call on a rotating basis and work irregular hours. Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions.  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions.  Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance, and license. Initial Screening Criteria: Child Protective Services Conservatorship Worker I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.  Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.Child Protective Services Conservatorship Worker II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services. Child Protective Services Conservatorship Worker III: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services. Child Protective Services Conservatorship Worker IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services. Additional Information: Community-Based Care (CBC) is a new way to provide services than traditional foster care because it gives local communities the flexibility to draw on local strengths and resources and find innovative ways to meet the unique and individual needs of children and their families. CBC includes many of the services that Child Protective Services (CPS) normally provides. This includes foster care, case management, kinship, and reunification services. A single contractor in each designated community area creates a network of services, foster homes, and other living arrangements and, when ready, provides case management for each child and their family as well. CPS works with each contractor (Single Source Continuum Contractor or SSCC) to carefully manage the transition from traditional foster care to community-driven care. Full implementation of CBC is projected for the year 2029 across the state of Texas. With open proposal options, any given community or regional area may be selected for CBC transition. This position along with your job duties and function will shift form a state position with Texas Department of Family Protective Services to the SSCC, which is a private and non-profit agency serving the same foster care population. After the transition, your office location is subject to change within your same county which is expected to occur before 2029. To learn more about CBC, please visit Community-Based Care.This position may be filled at any level from a Child Protective Services Conservatorship Worker I to a Child Protective Services Conservatorship Worker IV. Factors such as education and experience may be considered when establishing the starting salary. Applicants considered for placement in this position will be required to pass a drug screening.  At the point of offer, candidates will be referred to a testing site. Note that it is important to maintain current contact information in the event you are referred for testing. A final offer of employment will not be extended until the agency receives confirmation of successful test results. During the 83rd Legislature (2013), the Texas Legislature passed Senate Bill (SB) 427 which requires prospective and current child placing agency (CPA) employees to complete a Federal Bureau of Investigations (FBI) fingerprint check. Child Protective Services functions as a CPA therefore a fingerprint check will be required for each Conservatorship (CVS) and Foster/Adoption home (FAD) direct delivery staff or applicant being considered for employment. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.Learn about the essential COMPETENCIES required/acquired during the first few months of employment here:  DFPS - CPS Practice Guides & Core CompetenciesPHYSICAL REQUIREMENTS:These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb.Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

WHY WORK FOR DFPS?The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.  Functional Title: CPI Alternate Schedule Investigator Job Title: CPI Alt Response Spec Trainee Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 6A Posting Number: 11067 Closing Date: 11/20/2025 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-17 Salary Range: $3,816.65 - $5,071.87 Pay Frequency: MonthlyShift: Day Additional Shift:  Telework:  Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: HOUSTON Job Location Address: 2525 MURWORTH Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12    Alternate Schedule Investigator2525 Murworth StreetHouston, Texas  Shift for this alternate schedule team position will include:• Sunday through Wednesday 8 am - 7 pmAlternate Schedule Investigators handle a wide range of Priority 2 cases and Alternative Response cases  Functional Title   CPI Investigation Worker Trainee   Brief Job Description:   Child Protective Investigations (CPI) Investigators investigate claims of child abuse and neglect.  They have the difficult task of figuring out what happened and predicting what will happen in the future.  CPI receives and investigates reports of abuse and neglect 24 hours per day, every day of the year.   A CPI investigation includes interviewing and gathering information to see if abuse or neglect happened and if intervention is necessary.  The investigator considers both risk and safety issues and may recommend services for the child and family to reduce the risk of further abuse or neglect.   HELP US MAKE A DIFFERENCE:   To explore more of what Investigation Specialists do, click here. For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.   DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role.   Essential Job Functions (EJFs):   Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous.    Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children. Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect.  This could involve children with serious injuries and child fatalities. Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. Assesses child safety and takes the necessary actions to protect the child as appropriate.  This could include removing a child from their family. Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships. Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner.   Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody.    Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend. Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community. Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours. Maintains a balance of objectivity and empathy for families living in stressful and crisis situations. Attends and participates in training/meetings/staffings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.   Knowledge, Skills and Abilities (KSAs):   Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication Skill in establishing and maintaining effective working relationships Skill in problem solving techniques Ability to operate a personal computer Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm Ability to be on call on a rotating basis and work irregular hours Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions   Registrations, Licensure Requirements or Certifications:   This position requires use of the applicant's personal motor vehicle to complete job functions.   Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license.   Initial Screening Criteria:   Child Protective Investigations Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.      Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.   Child Protective Investigations Specialist II:  Employed as a Child Protective Investigations Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services.   Child Investigations Specialist III:  Employed as a Child Protective Investigations Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III  in Texas Department of Family and Protective Services.   Child Investigations Specialist IV:  Employed as a Child Protective Investigations Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services.   Additional Information:   This position may be filled at any level from a Child Protective Investigations Specialist I to a Child Protective Investigations Specialist IV. Factors such as education and experience may be considered when establishing the starting salary.   Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay.   This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit.   Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.   Learn about the essential COMPETENCIES required/acquired during the first few months of employment here:  DFPS - CPS Practice Guides & Core Competencies   PHYSICAL REQUIREMENTS:   These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.   Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb.   Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.   Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.   Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.      Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

WHY WORK FOR DFPS?The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.  Functional Title: Human Services Technician Job Title: CPI INV Unit HST I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 5 Posting Number: 11057 Closing Date: 12/06/2025 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Group: TEXAS-A-11 Salary Range: $3,007.33 - $3,946.25 Pay Frequency: MonthlyShift: Day Additional Shift:  Telework:  Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: BEAUMONT Job Location Address: 3105 EXECUTIVE BLVD Other Locations:  MOS Codes: No military equivalent    Brief Job Description: This position functions as an assistant to agency staff and supervisors in providing human services families involved in Child Protective Investigations (CPI) cases, including transportation and documentation of services provided. It also includes supervising visitations between parents and children and providing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services (DFPS) staff, representatives from various organizations, and the general public.To learn more DFPS, please click here.  Essential Job Functions (EJFs): Provides transportation for clients to and from appointments as requested  by caseworkers and/or Unit Supervisor. Observes and/or supervises parent and child visits. Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems. Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor. Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs): Knowledge of Child Protective Investigations Knowledge of community resources Ability to communicate effectively verbally and in writing. Ability to follow instructions. Ability to get work effectively with others. Ability to effectively supervise children of various ages. Ability to operate a personal computer, several software packages, and basic office equipment. Ability to work in an office supporting several staff members.  Registrations, Licensure Requirements or Certifications:This position requires use of the applicant's personal motor vehicle to complete job functions.  Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license.Initial Screening Criteria:  Graduation from high school or equivalent. One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience. Acceptable Substitutions:Thirty semester hours from an accredited college or university. Additional Information: Human Service Technicians may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age. Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include: safety, food, hygiene, education and entertainment/recreational activities. This could require working outside of the normal work schedule. If so, overtime compensation may be earned.    Factors such as education and experience may be considered when establishing the starting salary for employees coming from other state agencies within Texas.  Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

WHY WORK FOR DFPS?The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.  Functional Title: CPS Conservatorship Worker Job Title: CPS CVS Spec I Agency: Dept of Family & Protectve Svc Department: Region 7 CPS Dir Del - CVS Posting Number: 11060 Closing Date: 05/07/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-17 Salary Range: $3,581.33 - $5,372.41 Pay Frequency: MonthlyShift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: AUSTIN Job Location Address: 14000 SUMMIT DR Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Brief Job Description: Whenever a child must be removed from their home, Texas courts appoint Child Protective Services (CPS) to serve as a "Conservator" of the child. Conservatorship Specialists are a specific type of caseworker legally responsible for a child's welfare whenever they are removed from their home and monitors children's care while in CPS conservatorship. They work closely with parents, extended family, and legal parties to help children find a permanent, safe place to live.Newly hired employees holding a Master's Degree in Social Worker may qualify for an increase at the point of hire.HELP US MAKE A DIFFERENCE:To explore more of what CPS Conservatorship Specialists do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success, and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs): Receives cases from investigators after children are removed from their homes, placed in CPS conservatorship, and placed in care outside their homes. Determines each child’s needs and ensuring that appropriate referrals for testing, evaluations, records, or further assessments are made. Ensures all services are focused on achieving positive permanency. Working with children, families, and communities to plan for a child's permanency. Identifying potential permanency resources for the child through ongoing contact with parents, family members, and other individuals the child and family identify as important to them.   Searching for potential kinship providers throughout the case. Completing home studies of a child's family members or family friends (kinship providers) who might care for the child. Meets with the parents to assess risk and safety issues, identify behavior changes necessary to achieve child safety, referring parents to appropriate services to address the identified needs to move towards positive permanency.  Discusses with parents their progress towards making changes to behaviors that pose dangers to their child(ren). Meets with children, parents, family friends, or foster homes in public as well as in their own homes. Collaborates with a Placement Team, including Kinship staff, for placements, as needed. Participates in meetings and conferences at times and places convenient for the family members as well as everyone involved in the case.  Visits children monthly to assess the child’s feeling of safety in their current home, to plan for permanency, and to discuss their needs, wishes, and progress while in care  Attends and participates in court hearings about the child and family. This includes contacting the parties in the case before hearings, preparing court reports, and testifying in court on the child’s needs, the family’s progress, and the department’s efforts to achieve permanency for the child.     Keeps the child’s, parents, caregivers, court-appointed attorney and guardian ad litem(s) informed about the child’s circumstances and significant events. Works with the department's attorney to prepare for contested-court hearings and trials. Works with kinship caregivers and foster parents to ensure that they have what they need to care for the child or youth placed with them i.e., keeping them informed about developments in the case, returning phone calls, and in some areas of the state being available 24 hours a day / 7 days a week at certain times. Transitions children home during reunification services and provides support to the family until the legal case is closed. Supervises adoptive placements until the adoption is final or until the case is transferred to an adoption caseworker. Using effective time-management skills to make sure all key tasks are done. Documents case records by completing forms, narratives, and reports to form a written record for each client. Develops and maintains effective working relationships between Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity among coworkers, clients, and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication. Skill in establishing and maintaining effective working relationships. Skill in problem solving techniques Ability to operate a personal computer. Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm. Ability to be on call on a rotating basis and work irregular hours. Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions.  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions.  Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance, and license. Initial Screening Criteria: Child Protective Services Conservatorship Worker I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.  Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.Child Protective Services Conservatorship Worker II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services. Child Protective Services Conservatorship Worker III: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services. Child Protective Services Conservatorship Worker IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services. Additional Information: Community-Based Care (CBC) is a new way to provide services than traditional foster care because it gives local communities the flexibility to draw on local strengths and resources and find innovative ways to meet the unique and individual needs of children and their families. CBC includes many of the services that Child Protective Services (CPS) normally provides. This includes foster care, case management, kinship, and reunification services. A single contractor in each designated community area creates a network of services, foster homes, and other living arrangements and, when ready, provides case management for each child and their family as well. CPS works with each contractor (Single Source Continuum Contractor or SSCC) to carefully manage the transition from traditional foster care to community-driven care. Full implementation of CBC is projected for the year 2029 across the state of Texas. With open proposal options, any given community or regional area may be selected for CBC transition. This position along with your job duties and function will shift form a state position with Texas Department of Family Protective Services to the SSCC, which is a private and non-profit agency serving the same foster care population. After the transition, your office location is subject to change within your same county which is expected to occur before 2029. To learn more about CBC, please visit Community-Based Care.This position may be filled at any level from a Child Protective Services Conservatorship Worker I to a Child Protective Services Conservatorship Worker IV. Factors such as education and experience may be considered when establishing the starting salary. Applicants considered for placement in this position will be required to pass a drug screening.  At the point of offer, candidates will be referred to a testing site. Note that it is important to maintain current contact information in the event you are referred for testing. A final offer of employment will not be extended until the agency receives confirmation of successful test results. During the 83rd Legislature (2013), the Texas Legislature passed Senate Bill (SB) 427 which requires prospective and current child placing agency (CPA) employees to complete a Federal Bureau of Investigations (FBI) fingerprint check. Child Protective Services functions as a CPA therefore a fingerprint check will be required for each Conservatorship (CVS) and Foster/Adoption home (FAD) direct delivery staff or applicant being considered for employment. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.Learn about the essential COMPETENCIES required/acquired during the first few months of employment here:  DFPS - CPS Practice Guides & Core CompetenciesPHYSICAL REQUIREMENTS:These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb.Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

WHY WORK FOR DFPS?The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.  Functional Title: Residential Child Care Investigations Supervisor II Job Title: RCI Supervisor ll Agency: Dept of Family & Protectve Svc Department: Residential Investigations Posting Number: 11005 Closing Date: 11/20/2025 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-24 Salary Range: $5,425.33 - $8,886.16 Pay Frequency: MonthlyShift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 30% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location:  Job Location City: AUSTIN Job Location Address: 1340 AIRPORT COMMERCE DR BLDG 5, STE 525 Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Job Description:The Residential Child Care Investigations (RCCI) Supervisor, under the direction of the Residential Program Administrator, performs advanced (senior level) supervisory and consultative work by managing a unit of investigators responsible for the investigation of allegations of abuse, neglect, and exploitation in residential childcare facilities, child placing agencies, and foster and adoptive homes. The supervisor supports investigators who are responsible for enforcement of the Texas Family Code, Texas Human Resource Code, and Texas Administrative Code relating to allegations of child abuse, neglect, and exploitation, and adherence to the Child Care Investigations Handbook. The position must ensure that quality assurance standards are met, and best practice standards are incorporated into all aspects of the unit’s work. The position works with unit staff to encourage and support each unit members’ professional development. The position interacts routinely with various Texas Department of Family and Protective Services (DFPS) staff, other state agencies, operation staff, external stakeholders, legal personnel, and provider organizations. This position works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.  Essential Job Functions:Oversees day-to-day unit operations to achieve agency and program objectives and service delivery by monitoring caseloads, consulting with staff on investigation issues, conducting unit meetings, and responding to personnel matters, such as managing time and leave. Evaluates unit performance and makes strategic plans to meet program objectives through use of system data reports, monthly management reports, correspondence, and related materials to identify areas of acceptable performance as well as challenges and opportunities for growth. Provides oversight and direction during abuse, neglect, and exploitation investigations to ensure investigators gather pertinent evidence to establish a finding and reviews and analyzes evidence to make casework decisions regarding investigation findings, evaluating risks to children in operations. (50%)Interprets and implements program policy, procedures, and practice, and provides technical assistance to unit staff, other agency staff, operation staff and caregivers, parents, attorneys, law enforcement, the courts, advocacy centers, external stakeholders, and the general public. Manages and develops unit staff through case readings, field audits, review of performance data, monthly conferences, creation and implementation of developmental plans, coaching and training, and performance appraisals and recommends appropriate actions in areas in need of improvement. (30%)Consults with the Health and Human Services Regulatory Division to ensure the safety of children by informing them of regulatory issues noted during abuse, neglect, and exploitation investigations, making recommendations about potential violations, and communicating investigation findings. (10%)Coordinates with Special Investigators and law enforcement to conduct joint investigations. (5%)Conducts presentations and participates in community engagement activities to inform the public about childcare investigations. Participates in workgroups to develop policy and other program initiatives. May testify in court proceedings. Performs other duties as assigned and required to maintain unit operations. (5%) Registrations, Licensure Requirements or Certifications:Applicants must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record and license. Applicants must pass a fingerprint background check prior to being hired. Knowledge Skills Abilities:• Knowledge and/or experience in child care regulation, investigations, or child protective services.• Knowledge of rules, laws, and regulations related to regulated child care and abuse, neglect, and exploitation.• Knowledge of investigative principles, techniques, and procedures; and of rules of evidence. • Knowledge of child development principles and theories.• Knowledge of agency policies and procedures.• Skill in effective verbal and written communication.• Skill in establishing and maintaining productive working relationships both internally and externally.• Ability to manage hostility and resistance to investigations in a professional, non-defensive manner.• Ability to gather, assemble, correlate and analyze facts.• Ability to prepare and provide oversight in the preparation and completion of clear and concise investigative reports.• Ability to prioritize and manage multiple responsibilities.• Ability to plan, direct, and assign responsibilities and supervise the work of others.• Ability to operate standard office equipment, computer word processing software, electronic mail and ability to learn CCI software applications.• Ability to appropriately handle sensitive and confidential information.• Ability to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, and faiths or religion in a manner that recognizes, affirms, and values the worth of individuals and communities.• Ability to work hours other than 8AM to 5PM, Monday through Friday.• Ability to travel, sometimes out of town and overnight.• Ability to develop and maintain effective working relationships between Child Care Investigations staff, Health and Human Services Regulatory Division, Child Protective Services, the general public, medical, legal, educational, and other community resources.Initial Screening Criteria:A bachelor’s degree from an accredited college or university, plus 2 years of full-time experience in Child Protective Services/Child Protective Investigations or child placement services, in a public social services agency; OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half (3 1/2) years of CPI/CPS casework work experience OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services.  Preferred:• Prior experience in supervision, management, or project management is preferred.Additional Information:Position may be housed at an alternate location within the region of responsibility depending on candidate selected.Current employees must have current and “meets expectations” performance evaluation and no documented performance issues within the last two years. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

WHY WORK FOR DFPS?The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.  Functional Title: Administrative Hearings Legal Assistant II Job Title: Legal Assistant II Agency: Dept of Family & Protectve Svc Department: General Counsel - CCI Posting Number: 11004 Closing Date: 05/07/2026 Posting Audience: Internal and External Occupational Category: Legal Salary Group: TEXAS-B-18 Salary Range: $3,793.41 - $5,921.25 Pay Frequency: MonthlyShift: Day Additional Shift:  Telework: Eligible for Telework Travel: Up to 10% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: AUSTIN Job Location Address: 4900 N LAMAR BLVD Other Locations: Abilene; Amarillo; Arlington; Beaumont; Bowie; Brownsville; Brownwood; Conroe; Corpus Christi; Dallas; Edinburg; Fort Worth; Galveston; Harlingen; Houston; Longview; Lubbock; Mcallen; Midland; Odessa; San Angelo; San Antonio; Tyler; Waco; Wichita Falls MOS Codes: 4400,4421,4422,4430,270A,27D,5J0X1,LN,YN,YNS    Brief Job Description:The Administrative Hearings Legal Assistant II performs complex legal assistant work in support of the DFPS Administrative Hearings Unit.  The positions is supervised by the Managing Attorney for the DFPS Administrative Hearings Unit and provides paralegal and administrative support for the unit and otherwise supports the Office of the General Counsel. The position also interacts routinely with legal professionals and other staff within the Department; other legal professionals, and the general public. This position works closely with the DFPS Administrative Hearing Attorneys who represent the Department in contested cases before the State Office of Administrative Hearings (SOAH). The work involves drafting notices, pleadings, and other documents; coordinating exhibits and witnesses for contested hearings; and organizing and maintaining electronic case files and reports for the Administrative Hearings Unit. This position works with general supervision with moderate latitude for the use of initiative and independent judgment.Essential Job Functions (EJFs):Assists in production and management of evidence, exhibits, affidavits, discovery, educational materials, pleadings, reporter’s records and court records, and other documents in accordance with the direction of the departmental attorneys. Develops, prepares, reviews, and edits legal documents including correspondence, pleadings, motions, orders, inquiries, discovery documents, public information, and other legal documents in accordance with the direction of the departmental attorneys. Handles and prepares correspondence and memoranda for departmental attorneys. Develops and maintains a coordinated filing and docketing system. Interacts routinely and professionally with Department staff, including caseworkers, supervisors, program directors and program administrators, State office staff, private attorneys, judges and court personnel, community groups, professionals and expert witnesses, and the general public. Compiles data and files as required by legal staff in a timely mannerKnowledge, Skills and Abilities (KSAs):Knowledge of legal practices and terminology.  Knowledge of legal civil procedure. Knowledge of general office practices and administrative procedures. Skill in establishing and maintaining effective working relationships. Skill in effective verbal and written communication. Ability to prepare clear and correct legal documents. Ability to prioritize legal deadlines and develop and maintain tracking systems. Ability to prepare legal correspondence and other documents. Ability to operate a personal computer and other office equipment. Ability to organize and maintain legal files and records. Ability to work in a stressful environment and manage multiple tasks and meet deadlines. Registrations, Licensure Requirements or Certifications:N/AInitial Screening Criteria: Graduation from high school or equivalent. Three years full-time legal assistance, paralegal, legal secretarial or DFPS experience Additional Information:This is a full-time telework position.  Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

WHY WORK FOR DFPS?The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.  Functional Title: Human Services Technician Job Title: CPS CVS Unit HST I Agency: Dept of Family & Protectve Svc Department: Region 6B CPS Dir Del - CVS Posting Number: 11008 Closing Date: 12/06/2025 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-A-11 Salary Range: $3,007.33 - $3,946.25 Pay Frequency: MonthlyShift: Day Additional Shift:  Telework:  Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: COLUMBUS Job Location Address: 1220 BOWIE ST Other Locations:  MOS Codes: No military equivalent    This position functions as an assistant to agency staff and supervisors in providing human services to families involved in Child Protective Services (CPS) cases, including transportation and documentation of services provided. It also includes supervising visitations between parents and children and providing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services staff, representatives from various organizations, and the general public. To learn more DFPS, please click here.Essential Job Functions (EJFs):  Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor. Observes and/or supervises parent and child visits. Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems. Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor. Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of Child Protective Services Knowledge of community resources Ability to communicate effectively verbally and in writing. Ability to follow instructions. Ability to get work effectively with others. Ability to effectively supervise children of various ages. Ability to operate a personal computer, several software packages, and basic office equipment. Ability to work in an office supporting several staff members. Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions.  Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria:  Graduation from high school or equivalent. One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience. Acceptable Substitutions:Thirty semester hours from an accredited college or university.Additional Information: Human Service Technicians may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age. Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include: safety, food, hygiene, education and entertainment/recreational activities. This could require working outside of the normal work schedule. If so, overtime compensation may be earned.    Factors such as education and experience may be considered when establishing the starting salary for employees coming from other state agencies within Texas. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

WHY WORK FOR DFPS?The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.  Functional Title: CPI PD Clerk III Job Title: CPI INV PD Clerk III Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 7 Posting Number: 11037 Closing Date: 12/06/2025 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Group: TEXAS-A-11 Salary Range: $2,694.33 - $3,946.25 Pay Frequency: MonthlyShift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 25% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: KILLEEN Job Location Address: 503 PRIEST DR Other Locations: Temple MOS Codes: 0100,0111,0160,0161,0170,3051,3372,3432,4133,6042,6046,6617,6672,15P,3F5X1,420A,42A,56M,68G,741X 8A200,AZ,CS,F&S,LS,LSS,PERS,PS,RP,RS,SK,SN,YN,YNS    Brief Job Description:  The position provides advanced (senior-level) clerical and general office support for the Program Directors of the Child Protection Investigation (CPI) Division. The Clerk works diligently to help maintain smooth office operations by planning, analyzing data, inventory control, assisting with human resource tasks, interpreting policy and procedures, provides professional and courteous assistance to our clients, families and stakeholders when needed, works well under pressure and is able to prioritize assigned tasks and deadlines. Works under limited supervision, with considerable latitude for the use of initiative and independent judgement. The position interacts routinely with Texas Department of Family and Protective Services staff and the community.       Essential Job Functions:  Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.  Compiles, organizes, tracks and monitors various types of information, including but not limited to: agency random moment time studies, requests for any IT changes in hardware or information security and access, processes client services authorizations, accesses and provides information from the HHSC income eligibility database.  Manages program related data entry and case tracking information into IMPACT such as maintaining on-call schedules, reviews, routes and logs courtesy requests and case transfers. Utilizes data warehouse for reports as well as information for internal or external stakeholders.  Answers and screens telephone inquiries including managing client questions or complaints in a professional manner. Takes and routes messages, monitors and distributes faxes received. Opens and distributes incoming mail accordingly and processes all outgoing mail.  Creates various correspondence and forms such as case staffing agendas, program meeting information, phone lists, organization charts, and will assist with meeting notes as requested.  Maintains confidential program related documents such as performance evaluations, personnel records, case records, related files, and other documents to support work of the program area.  Utilizes technology to maximize program efficiency and effectiveness by accessing applications to reserve conference and visitation rooms for meetings in various buildings throughout the program area, and assists staff with processing travel claims.  Oversees supply inventory and creates purchase orders as necessary to ensure adequate supplies for all staff in office.  May assist with switchboard operations, notarizing legal documents, and train new admins as needed. Performs other duties as assigned and required to maintain program operations.  Attend trainings and meeting at various DFPS offices.  May assist Program Director with preparation for meetings and trainings.     Knowledge, Skills and Abilities:  Ability to answer telephones and distinguish emergency calls.  Ability to type correspondence, forms and use Data Warehouse reports.  Knowledge of DFPS policies and procedures.  Skill in effective verbal and written communication.  Ability to operate a personal computer and use various software packages.  Registrations, Licensure Requirements or Certifications:  N/A     Initial Screening Criteria:  Graduation from high school or equivalent. One year and six months full-time administrative support, general office, clerical or secretarial experience.  Acceptable substitutions: Forty-five semester hours from an accredited college or university, may substituted for the required experience.   Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

WHY WORK FOR DFPS?The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.  Functional Title: Human Services Technician Job Title: CPS CVS Unit HST I Agency: Dept of Family & Protectve Svc Department: Region 11 CPS Dir Del - CVS Posting Number: 11030 Closing Date: 11/20/2025 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-A-11 Salary Range: $3,007.33 - $3,946.25 Pay Frequency: MonthlyShift: Day Additional Shift:  Telework:  Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: LAREDO Job Location Address: 4611 FOSTER AVE Other Locations:  MOS Codes: No military equivalent    This position functions as an assistant to agency staff and supervisors in providing human services to families involved in Child Protective Services (CPS) cases, including transportation and documentation of services provided. It also includes supervising visitations between parents and children and providing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services staff, representatives from various organizations, and the general public. To learn more DFPS, please click here.Essential Job Functions (EJFs):  Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor. Observes and/or supervises parent and child visits. Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems. Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor. Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of Child Protective Services Knowledge of community resources Ability to communicate effectively verbally and in writing. Ability to follow instructions. Ability to get work effectively with others. Ability to effectively supervise children of various ages. Ability to operate a personal computer, several software packages, and basic office equipment. Ability to work in an office supporting several staff members. Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions.  Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria:  Graduation from high school or equivalent. One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience. Acceptable Substitutions:Thirty semester hours from an accredited college or university.Additional Information: Human Service Technicians may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age. Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include: safety, food, hygiene, education and entertainment/recreational activities. This could require working outside of the normal work schedule. If so, overtime compensation may be earned.    Factors such as education and experience may be considered when establishing the starting salary for employees coming from other state agencies within Texas. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

WHY WORK FOR DFPS?The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.  Functional Title: CPS Conservatorship Worker Job Title: CPS CVS Spec I Agency: Dept of Family & Protectve Svc Department: Region 7 CPS Dir Del - CVS Posting Number: 11058 Closing Date: 05/07/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-17 Salary Range: $3,581.33 - $5,372.41 Pay Frequency: MonthlyShift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: AUSTIN Job Location Address: 1340 AIRPORT COMMERCE DR BLDG 5, STE 525 Other Locations: Austin MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Brief Job Description: Whenever a child must be removed from their home, Texas courts appoint Child Protective Services (CPS) to serve as a "Conservator" of the child. Conservatorship Specialists are a specific type of caseworker legally responsible for a child's welfare whenever they are removed from their home and monitors children's care while in CPS conservatorship. They work closely with parents, extended family, and legal parties to help children find a permanent, safe place to live.Newly hired employees holding a Master's Degree in Social Worker may qualify for an increase at the point of hire.HELP US MAKE A DIFFERENCE:To explore more of what CPS Conservatorship Specialists do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success, and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs): Receives cases from investigators after children are removed from their homes, placed in CPS conservatorship, and placed in care outside their homes. Determines each child’s needs and ensuring that appropriate referrals for testing, evaluations, records, or further assessments are made. Ensures all services are focused on achieving positive permanency. Working with children, families, and communities to plan for a child's permanency. Identifying potential permanency resources for the child through ongoing contact with parents, family members, and other individuals the child and family identify as important to them.   Searching for potential kinship providers throughout the case. Completing home studies of a child's family members or family friends (kinship providers) who might care for the child. Meets with the parents to assess risk and safety issues, identify behavior changes necessary to achieve child safety, referring parents to appropriate services to address the identified needs to move towards positive permanency.  Discusses with parents their progress towards making changes to behaviors that pose dangers to their child(ren). Meets with children, parents, family friends, or foster homes in public as well as in their own homes. Collaborates with a Placement Team, including Kinship staff, for placements, as needed. Participates in meetings and conferences at times and places convenient for the family members as well as everyone involved in the case.  Visits children monthly to assess the child’s feeling of safety in their current home, to plan for permanency, and to discuss their needs, wishes, and progress while in care  Attends and participates in court hearings about the child and family. This includes contacting the parties in the case before hearings, preparing court reports, and testifying in court on the child’s needs, the family’s progress, and the department’s efforts to achieve permanency for the child.     Keeps the child’s, parents, caregivers, court-appointed attorney and guardian ad litem(s) informed about the child’s circumstances and significant events. Works with the department's attorney to prepare for contested-court hearings and trials. Works with kinship caregivers and foster parents to ensure that they have what they need to care for the child or youth placed with them i.e., keeping them informed about developments in the case, returning phone calls, and in some areas of the state being available 24 hours a day / 7 days a week at certain times. Transitions children home during reunification services and provides support to the family until the legal case is closed. Supervises adoptive placements until the adoption is final or until the case is transferred to an adoption caseworker. Using effective time-management skills to make sure all key tasks are done. Documents case records by completing forms, narratives, and reports to form a written record for each client. Develops and maintains effective working relationships between Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity among coworkers, clients, and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication. Skill in establishing and maintaining effective working relationships. Skill in problem solving techniques Ability to operate a personal computer. Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm. Ability to be on call on a rotating basis and work irregular hours. Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions.  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions.  Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance, and license. Initial Screening Criteria: Child Protective Services Conservatorship Worker I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.  Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.Child Protective Services Conservatorship Worker II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services. Child Protective Services Conservatorship Worker III: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services. Child Protective Services Conservatorship Worker IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services. Additional Information: Community-Based Care (CBC) is a new way to provide services than traditional foster care because it gives local communities the flexibility to draw on local strengths and resources and find innovative ways to meet the unique and individual needs of children and their families. CBC includes many of the services that Child Protective Services (CPS) normally provides. This includes foster care, case management, kinship, and reunification services. A single contractor in each designated community area creates a network of services, foster homes, and other living arrangements and, when ready, provides case management for each child and their family as well. CPS works with each contractor (Single Source Continuum Contractor or SSCC) to carefully manage the transition from traditional foster care to community-driven care. Full implementation of CBC is projected for the year 2029 across the state of Texas. With open proposal options, any given community or regional area may be selected for CBC transition. This position along with your job duties and function will shift form a state position with Texas Department of Family Protective Services to the SSCC, which is a private and non-profit agency serving the same foster care population. After the transition, your office location is subject to change within your same county which is expected to occur before 2029. To learn more about CBC, please visit Community-Based Care.This position may be filled at any level from a Child Protective Services Conservatorship Worker I to a Child Protective Services Conservatorship Worker IV. Factors such as education and experience may be considered when establishing the starting salary. Applicants considered for placement in this position will be required to pass a drug screening.  At the point of offer, candidates will be referred to a testing site. Note that it is important to maintain current contact information in the event you are referred for testing. A final offer of employment will not be extended until the agency receives confirmation of successful test results. During the 83rd Legislature (2013), the Texas Legislature passed Senate Bill (SB) 427 which requires prospective and current child placing agency (CPA) employees to complete a Federal Bureau of Investigations (FBI) fingerprint check. Child Protective Services functions as a CPA therefore a fingerprint check will be required for each Conservatorship (CVS) and Foster/Adoption home (FAD) direct delivery staff or applicant being considered for employment. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.Learn about the essential COMPETENCIES required/acquired during the first few months of employment here:  DFPS - CPS Practice Guides & Core CompetenciesPHYSICAL REQUIREMENTS:These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb.Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

WHY WORK FOR DFPS?The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.  Functional Title: Human Services Technician Job Title: CPI INV Unit HST I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 4 Posting Number: 11056 Closing Date: 12/06/2025 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Group: TEXAS-A-11 Salary Range: $3,007.33 - $3,946.25 Pay Frequency: MonthlyShift: Day Additional Shift:  Telework:  Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: ATHENS Job Location Address: 420 ATHENS BRICK RD Other Locations:  MOS Codes: No military equivalent    Brief Job Description: This position functions as an assistant to agency staff and supervisors in providing human services families involved in Child Protective Investigations (CPI) cases, including transportation and documentation of services provided. It also includes supervising visitations between parents and children and providing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services (DFPS) staff, representatives from various organizations, and the general public.To learn more DFPS, please click here.  Essential Job Functions (EJFs): Provides transportation for clients to and from appointments as requested  by caseworkers and/or Unit Supervisor. Observes and/or supervises parent and child visits. Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems. Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor. Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy. Knowledge, Skills and Abilities (KSAs):  Knowledge of Child Protective Investigations Knowledge of community resources Ability to communicate effectively verbally and in writing. Ability to follow instructions. Ability to get work effectively with others. Ability to effectively supervise children of various ages. Ability to operate a personal computer, several software packages, and basic office equipment. Ability to work in an office supporting several staff members.  Registrations, Licensure Requirements or Certifications:This position requires use of the applicant's personal motor vehicle to complete job functions.  Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria:  Graduation from high school or equivalent. One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience. Acceptable Substitutions:Thirty semester hours from an accredited college or university. Additional Information: Human Service Technicians may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age. Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include: safety, food, hygiene, education and entertainment/recreational activities. This could require working outside of the normal work schedule. If so, overtime compensation may be earned.    Factors such as education and experience may be considered when establishing the starting salary for employees coming from other state agencies within Texas.   Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

WHY WORK FOR DFPS?The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.  Functional Title: District Director Administrative Asst V Job Title: District DirectorAdmin Assnt V Agency: Dept of Family & Protectve Svc Department: Region 3 APS In-Home Dir Del Posting Number: 11053 Closing Date: 11/20/2025 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Group: TEXAS-A-17 Salary Range: $3,581.33 - $5,372.41 Pay Frequency: MonthlyShift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 20% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: ARLINGTON Job Location Address: 1200 E COPELAND RD STE 400 Other Locations:  MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN YN,YNS   Job Description:This position serves as the administrative assistant to the DFW District Director who is located in Arlington.  The position interacts routinely with Texas Department of Family and Protective Services staff and the general public.Essential Job Functions: Performs data entry into IMPACT and other electronic programs and systems.  Prepares and maintains statistical reports, leave and personnel records, and related files for the District Director.  Makes travel arrangements prepares travel vouchers; schedules meetings, rooms; equipment; order supplies; distributes mail and works on special assignments.  Types correspondence, forms narratives, meeting notes, performance evaluations, and other documents to support the work of the District Director and files related documents.  Assist with submitting requisitions for purchases.  Provides program and agency information and/or makes referrals to other community resources.  May prepare and compile presentation and training materials. Provides guidance to the other Administrative Assistants in the District. Compiles and enters data for chats, graphs, databases, summaries, or reports. Performs other duties as assigned and required to maintain operations. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work related contacts.  Attends work regularly in accordance with agency leave policy. Registrations, Licensures Requirements or Certifications: N/AKnowledge, Skills, and Abilities: Knowledge of office practices and administrative procedures.  Knowledge of RMTS. Knowledge of IMPACT. Knowledge of CAPPS. Knowledge of eTravel.  Knowledge of Records Management Group. Knowledge of Right Fax. Knowledge of and skill in using Excel to create spreadsheets.  Knowledge of and skill in using PowerPoint.  Skill in use of Microsoft Outlook. Skill in establishing and maintain affective working relationships. Skill in effective orals and written communication. Skill in working in an office, supporting several staff members. Skill in using personal computer and Microsoft Office. Ability to interact with all levels of staff and community.  Ability to work independently in a fast-paced environment.  Ability to compose correspondence.  Ability to perform detailed work.  Ability to organize, set priorities, and meet deadlines.  Ability to assume a variety of responsibilities.  Ability to work independently. Ability to effectively handle multiple assignments in a dynamic environment  Initial Screening Criteria: Graduation from a high school or equivalent.  Two years full-time administrative support, general office, clerical, secretarial or Texas Department of Family & Protective Services experiences.  Acceptable Substitutions: Thirty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Clean Harbors in Cincinnati, OH is seeking a Technical Services Project Manager responsible for assisting in growing the revenues and profitability in defined business lines. Scope out, inventory, profile, secure approvals, draft and review safety plans, assess labor and equipment resources for opportunities that need more complex management and technical customer interaction. Manage the team responsible for executing a project to assure it's completed safely, on budget and exceeds the customer's expectations.Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.Why work for Clean Harbors? Health and Safety is our #1 priority and we live it 3-6-5! Focus on maintaining sustainability and cleaning the Earth Pay range $75-90k+ per year, with incentive plan Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match Own part of the company with our Employee Stock Purchase Plan Opportunities for growth and development for all the stages of your career Company paid training and tuition reimbursement RESPONSIBILITIES Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner Prepare quotes or bids assure all costs are recognized and the quoted dollars meet required margins. Prepare profiles both internal and external (third party) to manage the materials found in the scope of work. Secure appropriate approvals. Meets with customers to participate in job walks to understand the scope of work and any issues that may impact costs and execution. Works with the Coordinators to schedule the work and assure availability of manpower and equipment resources. Lead the team that executes the involved work and assure executed efficiently and safely. Follow up on jobs with operational team and customer to assure work completed satisfactorily, issues resolved, invoiced, and monies collected. Perform other duties and tasks as assigned from time to time by management and will be required by the needs of the Clean Harbors business. Safely observe all corporate operating guidelines and procedures. Observe all company environmental health and safety operating guidelines. Performs other duties as assigned. QUALIFICATIONS Excellent interpersonal, communication, verbal, and written skills Strong computer skills with a solid proficiency in Microsoft based applications Ability to handle multiple tasks simultaneously Perform physical functions per job requirements Successfully complete a background check, drug test, and physical, by position Preferred Qualifications: Bachelor's degree Leadership and supervisory knowledge RCRA/OSHA knowledge Clean Harbors Technical Services Waste Disposal - Comprehensive disposal of hazardous and non-hazardous waste at Company-owned facilities Recycling Services - Extensive recycling, reuse and reclamation options for materials such as solvents, chemicals, oil and electrical equipment Chemical Packing - Safe, efficient handling and disposal of the widest range of chemicals, including reactives and compressed gases Household Hazardous Waste (HHW) Services - HHW collection programs of all types and sizes, facilitated by Clean Harbors expert personnel Clean Harbors is an equal opportunity employer. Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.Clean Harbors is a Military & Veteran friendly company.Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.*CHCategory: Field TechniciansPosting Date: 2025-11-05Job Schedule: Full timeRegular or Temporary: RegularJob Function: Chemist & Chemist ManagementLocations: OH-CINCINNATI: 4879 Spring Grove AvenuePay Range: $41500.0 - $133304.0 Annually

POSITION RESPONSIBILITES:Interns will have the opportunity to work on any of our open projects. This includes programming and research related to, mental health, vulnerability, family mediation, studies and research, education workshops, and skills development.ABOUT THE ORGANIZATION:The Center was born in 1966 with a deep desire of its founders to help Chilean families face their difficulties, provide them with tools for better coexistence and promote a more harmonious relationship between its members. Since then and until today, our professionals provide therapeutic, preventive and educational care services to individuals, families and/or groups. Our work has a deep social vocation, privileging people in vulnerable situations who do not have the necessary resources to access this support. In our preventive and training work we collaborate with schools, municipalities, companies and various public and private institutions, putting our experience and knowledge at the service of these communities.ADDITIONAL BENEFITS:On-site Supervision and SupportOur internships include 24/7 on-site staff to support students working and living abroad. All students will also report to a supervisor at their internship site. Supervisors provide and oversee daily tasks, introduce the intern to team members, and mentor the intern in organizational agility, skill acquisition, and career readiness. Interns complete a midpoint and final evaluation, and supervisors complete a final evaluation of their interns. All work responsibilities and projects are approved in advance. Academic CreditStudents on an internship have the opportunity to enroll in their home university for credit, or enroll in a course through API to transfer back to their university for credit. Email support-internships@apiexperience.com for more information and a syllabus.Housing and ExcursionsHousing and excursions are included in your internship and will be selectable during the application process. Visa SponsorshipThis position does not offer visa sponsorship for non-US citizens.Visa Sponsorship (London, Edinburgh, Sydney only)Selected candidates will be responsible for obtaining a temporary work visa with support from API, please note that this has an additional expense on the candidate. For more information visit our visa page.

Are you an energetic, detail-focused coach who wants to work in an environment where personal training feels fun, professional, and meaningful?At Made Possible Personal Training, we specialize in strength training for adults who want to move well, feel strong, and stay active for life. We're located in downtown St. Pete and known for creating a one-of-a-kind coaching experience that blends expertise, community, and results.We train all types of clients, and we know our stuff when it comes to sports performance and advanced training. But our heart is in helping the 50+ community stay strong, mobile, and confident. If that lights you up, keep reading.Our Two Core ServicesAll sessions are semi-private. They all have custom programs. That means you’ll be coaching multiple people at once while still treating each client like they’re the only one in the room.Semi-21 coach, 2 clientsThis format allows for close connection, real-time feedback, and highly personalized coachingSemi-41 coach, 4 clientsThis is where your coaching presence, attention to detail, and session flow skills come to lifeEvery client follows their own personalized program. Your job is to coach it with smart cues, adjustments, and support.What Makes This Role SpecialYou don’t have to sell training. We take care of the salesNo programming needed. We handle that for you so you can focus on coachingAll coaches work with all clients, which keeps us united as a team and focused on delivering great client careYou’ll get a 6 to 10 week paid onboarding process to become a certified MPPT Strength CoachYou'll start with 10 to 20 hours per week, with potential to grow into moreResponsibilitiesCoach semi-private training sessions with confidence, attention, and energyDeliver smart cues and modifications based on client needs, limitations, or injuriesMaintain awareness of the entire room while offering individual feedbackBuild strong relationships with clients and make each session feel personalCollaborate with the team to ensure smooth session flow and client careTrack client progress and communicate any concerns or winsMaintain a clean, organized, and professional training spaceBasic cleaning duties after your shiftParticipate in ongoing learning, feedback, and team developmentShow up prepared, present, and committed to our values and standardsWho We're Looking ForYou’ve coached in 1-1, small group and/or semi-private formats and know how to manage multiple clients without losing the personal touchYou’ve been strength training consistently for at least 4 yearsYou hold a nationally accredited personal training certification (NASM, NSCA, ACSM, ACE, ISSA, etc.)You have 2 years of coaching/personal training/group training experienceYou’re open to feedback and willing to grow. You take coaching seriously and want to do things the right wayYou bring positive energy and a high standard to your sessionsYou’re confident, adaptable, and great with peopleYou’re comfortable with using technology (tablets, computers, phones) in your sessionsNice to HaveBachelors Degree in Exercise Science or a related fieldExperience in a physical therapy clinic or as a PT techExperience coaching older adults or post-rehab clientsPay & PerksPaid training: $15 to $20 per hour during onboardingCoaching pay: $25 to $32 per session with performance-based raisesRetirement plan options for long-term team membersOngoing education, professional development, and free gym membershipTo ApplySend your resume and a short cover letter telling us why you want to be part of this team. We’re not just hiring a trainer. We’re building a coaching community filled with people who care about doing meaningful work and getting better every day. Applications without cover letters, will not be looked at. Made Possible Personal Training is where people rediscover what they’re capable of and where coaches get to build something they’re proud of. If that sounds like your kind of place, we’d love to meet you.Job Type: Part-time

Job Opportunity: Customer Service RepresentativeLocation: RemoteJob Type: Full-Time Contractor (40 Hours Per Week) Pay Range: $20/hour (Base) + $20/per successful long-term class conversion (Bonus) About Think Academy:TAL is a world-leading education and technology enterprise, serving 4.5 million students across the globe. Established in Beijing in 2003, it made history by becoming the first Chinese education institution catering to primary and middle school students to be listed on the New York Stock Exchange (NYSE: TAL) in 2010. https://en.100tal.com/Think Academy, the international brand of TAL, has established campuses in many countries, including China, the U.K., the U.S.A., Canada, Australia, Singapore, Malaysia and so on.In addition to the core teaching services, Think Academy is committed to organizing educational events, charity activities, and promoting educational Sustainable Development Goals (SDGs) with UNESCO (TAL has established a strategic partnership with UNESCO since 2019). https://www.thinkacademy.ca/ About the Role:The Student Advisor, functioning as a Customer Service Representative, is a remote, contract role that requires fluency in both English and Mandarin.This position involves providing course consultations to potential customers, proactive outreach to user leads, and offering excellent customer service to our existing clientele. The Student Advisor will be an essential part of our team, helping us continue to provide high-quality educational services and support to our community of learners.Job Responsibilities:Responsible for enrolling trial courses for clients, setting up new classes in the system, managing student transfers between classes, processing student refunds, and handling the mailing of course materials.Recommend suitable classes based on students' learning progress to ensure the smooth delivery of educational services.Assist teaching staff with additional tasks as needed, such as gathering student feedback, coordinating teacher schedules, and participating in course quality assessments.Job Qualifications:Bachelor's degree or above, has a strong interest in Education-related fields.Quick to learn and master the basic knowledge required for work, with a strong sense of customer service.Strong sense of responsibility, meticulous in work, with good communication and problem-solving skills.1–3 years of experience in the education-related customer service field is a plus, but not required.Bilingual proficiency in both English and Mandarin is required.  Working hours reference:Eastern Time‌: Wednesday to Sunday 2PM-10PMThe successful candidate will be a proactive, customer-focused individual who can comfortably interact with diverse users and deliver exceptional customer service. Think Academy's Commitment to DEIThink Academy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Diversity, Equity, and Inclusion (DEI) are fundamental values at Think Academy. We believe that a diverse workforce brings different perspectives and ideas, fostering creativity and innovation. Our commitment to DEI extends to all aspects of employment, including hiring, advancement, and development opportunitiesAt Think Academy, we strive to create a workplace where everyone feels valued and included. We are dedicated to providing equal opportunities for employment and advancement, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or any other protected status.If you require accommodations to participate in the job application process, please let us know once you have received an update about your application moving forward with the company. We are committed to providing reasonable accommodations to individuals with disabilities throughout the recruitment process.