Careers in Human Development

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.Title: Community Health WorkerCompany: Oak Street HealthRole Description:The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful.CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.Core Responsibilities: Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations) Form relationships with and build an inventory of local community organizations that may benefit our patients Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health. Assist patients with completion of applications for accessing eligible benefits and resources Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting) Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments Complete referrals to organizations and agencies as needed Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW Support care team decision making through participation in interdisciplinary team meetings Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team Other duties as assigned What we’re looking forRequired: Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment Strong oral and written communication skills Ability to manage multiple priorities while maintaining a positive attitude Dedication to serving the community and building meaningful relationships Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.) Access to reliable transportation and ability to travel throughout the community to various locations US work authorization Strongly Preferred: Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish Experience working on multidisciplinary teams with organizations, agencies, patients, and community members Knowledge of community resources and resource navigation Preferred: Community Health Worker certification or Associates or Bachelors in a related field is a plus Experience utilizing electronic medical record systems A problem-solving orientation and a flexible and positive attitude Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$18.50 - $35.29This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.We anticipate the application window for this opening will close on: 01/23/2027Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

About UsThe Y is the leading nonprofit committed to strengthening the community by connecting all people to their potential, purpose and each other. Working locally, we focus on supporting young people, improving health and well-being, and inspiring action in and across communities. By bringing together people from different backgrounds, perspectives and generations, we ensure that we all have access to the opportunities, relationships and resources necessary to learn, grow and thrive. Job DescriptionSchool Age Leaders provide opportunities for enrichment, physical activity, healthy eating, and positive relationships for elementary students in a before and after-school program based in the elementary schools in the La Crosse, Onalaska, and Holmen school districts. We are looking to grow our team who will influence the future of our community!  Responsibilities:Facilitate fun and engaging group activities such as games, sports, arts and crafts, and STEM activitiesBuild relationships with elementary students and familiesEnsure supervision and safety of participantsProvide mentorship for participants and maintain behavior expectations for elementary students using positive guidance techniquesEnsure healthy snacks are distributed daily as part of the Y’s Youth Food Program Hours and Locations:Positions available during the school year, Monday-Friday, 6-25 hours per weekCan work up to two shifts a day: 6:00-8:15 am and 3:00-6:00 pm / or 2:15-6:00 pm at some locationsSchool Age Leaders will work on-site at an elementary school in the La Crosse, Onalaska, or Holmen school districts RequirementsAt least 18 years of age with a high school diploma or at least 16 years of age with additional training providedCPR certification within 3 months of hire dateSome child development courses or experience preferredReliability and clear communicationAble to work effectively in a team BenefitsFREE   adult Y membership (+ discount on Family Membership)50%   discount on Y programs403(b)   retirement account12%   retirement after 2 years and 1,000 hours per year​ Free   Employee Assistance Program (EAP) An Equal Opportunity Employer  

DescriptionSummary: The Care Manager (CM) II works in collaboration with the patient/family, physicians and multidisciplinary team members to ensure patient progression through the continuum of care and to develop a plan of care for each assigned patient from admission through discharge. The CM is responsible for identifying, initiating and managing optimal patient flow/throughput to enhance continuity of care, smooth and safe transitions, patient satisfaction, patient safety, and length of stay management. Support and expertise are provided through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs. Care Coordination and Discharge Planning are both responsibilities of this role. The CM assesses and responds to patient/family needs by coordinating efforts of other team members and identifies and resolves barriers that hinder effective patient care. The CM adheres to departmental and organizational goals, objectives, standards of performance, policies and procedures, and continually assures regulatory compliance. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Coordinates the integration of case management functions into the patient care and discharge planning processes in collaboration with other hospital departments, external service organizations, agencies, and healthcare facilities. Coordinates/facilitates patient care progression throughout the continuum of care in an efficient and cost-effective manner. Serves as resource, provides support, and advocates on behalf of the patient related to treatment decisions and end of life issues. Closely monitor patient length of stay in regard to the geometric mean length of stay and communicate/collaborate with appropriate interdisciplinary team members to remove barriers and expedite discharge. Implements and monitors the patient’s plan of care to ensure effectiveness and appropriateness of services. Identifies and escalates local and system barriers that are impeding diagnostic or treatment progress and issues related to quality and risk as appropriate in a timely manner. Proactively identifies and resolves delays and obstacles to discharge. Uses advanced conflict resolution skills as necessary to ensure timely resolution of issues. Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting. Interviews patients/families to obtain information about social, emotional, and financial factors which impact health status to develop comprehensive discharge planning assessment and care plan. Assesses needs for discharge planning and continuing care/resource support following discharge; independently makes recommendations to patients and families regarding post-acute level of care needs and options including: Acute Rehabilitation Placement Nursing Home or Skilled Nursing placement Psychiatric or Substance Abuse placement New Dialysis Child/Adult/Domestic Abuse Home Health/Hospice Referrals Legal issues (adoptions, guardianship) Assistance with Advance Directives Community Resource needs Financial Issues/Funding options DME Referrals and Coordination Social Determinants of Health Initiates discharge planning at the time of admission and makes post-hospital service referrals based upon information gathered during assessment and interactions with physicians, multidisciplinary care team, and payors as indicated. Acts as patient advocate by negotiating for, and coordinating, resources with payors, agencies, and vendors. Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care. Provide appropriate interventions which demonstrate knowledge of and sensitivity toward cultural diversity and the religious, developmental, health literacy, and educational backgrounds of the patient population. Assesses the patient’s formal and informal support system as well as available benefits and/or community resources. Meets directly with patient/family to assess needs and develop and individualized care plan in collaboration with the physician. Ensures and maintains plan consensus from patient/family, physician and payor. Provides education, information, direction, and support related to patient’s goals of care. Acts as patient advocate to develop treatment plan and coordinate patient care and to transition patient to the appropriate next level of care. Demonstrates and promotes respect for the dignity and rights of every patient while adhering to the safety standards and practices of the organization and the nursing profession. Collaborates with the physician and other health care professionals to promote appropriate use of medical center resources. Provides information and support to patients and families, helping them access needed resources within the medical center and community. Actively participates in clinical performance improvement activities involving length of stay, resource utilization, avoidable days, cost per case, and readmissions. Measures effectiveness of interventions through direct communication with post-acute care providers, patients, and caregivers. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency. Actively participates in Multidisciplinary/Patient Care Progression Rounds. Escalates cases as appropriate and per policy to Physician Advisors and/or CM Director. Documents in the medical record per regulatory and department guidelines. May be asked to assist with special projects. May serve a preceptor or orienter to new associates. Assumes responsibility for professional growth and development. Must have excellent verbal and written communication and ability to interact with diverse populations. Must have critical and analytical thinking skills. Must have demonstrated clinical competency. Must have the ability to Multitask and to function in a stressful and fast paced environment. Must have working knowledge of discharge planning, utilization management, case management, performance improvement, and managed care reimbursement. Must have understanding of pre-acute and post-acute levels of care and community resources. Must have ability to work independently and exercise sound judgment in interactions with physicians, payors, patients and their families. Must be understanding of internal and external resources and knowledge of available community resources. Must have the ability to move around the hospital to all areas for the majority of the workday while in office the rest of the day; general office and hospital environment. Job Requirements: Education/Skills Graduate of an accredited school of nursing (BSN preferred) or Masters Degree in Social Work (MSW) required or demonstrated success in CHRISTUS Care Manager I Position for at least 5 years on top of the required experience in lieu of education required. Experience Two or more years clinical experience with one year in the acute care setting preferred. Licenses, Registrations, or Certifications RN or LMSW in the state of employment is required for new hires. LBSW accepted for associates with 5+ years of demonstrated success and experience in CHRISTUS Care Manager I role. Certification in Case Management preferred. BLS preferred.   Work Schedule: 5 Days - 8 Hours Work Type: Full Time

DescriptionSummary: The Care Manager (CM) I works in collaboration with the patient/family, physicians and multidisciplinary team members to ensure patient progression through the continuum of care and to develop a plan of care for each assigned patient from admission through discharge. The CM is responsible for identifying, initiating and managing optimal patient flow/throughput to enhance continuity of care, smooth and safe transitions, patient satisfaction, patient safety, and length of stay management. Support and expertise are provided through comprehensive assessment, planning, implementation, and overall evaluation of individual patient needs. Care Coordination and Discharge Planning are both responsibilities of this role. The CM assesses and responds to patient/family needs by coordinating efforts of other team members and identifies and resolves barriers that hinder effective patient care. The CM adheres to departmental and organizational goals, objectives, standards of performance, policies and procedures, and continually assures regulatory compliance. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Interviews patients/families to obtain information about social, emotional, and financial factors which may impact health status both prior to, and after, discharge and assess the patient’s current formal and informal support system as well as available benefits and resources. Works with the CMII or CMIII to develop and monitor the patient’s plan of care to ensure effectiveness and appropriateness of services. Coordinates/facilitates patient care progression throughout the continuum of care in an efficient and cost-effective manner. Serves as resource, provides support, and acts as an advocate on behalf of the patient related to treatment decisions and end of life issues. Closely monitors patient length of stay and communicates/collaborates with appropriate interdisciplinary team members to remove barriers and expedite discharge. Identifies and escalates local and system barriers that are impeding diagnostic or treatment progress and issues related to quality and risk as appropriate in a timely manner. Works to resolve identified delays to discharge. Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting. Assesses needs for discharge planning and continuing care/resource support following discharge; independently makes recommendations to patients and families regarding post-acute level of care needs and options including: Acute Rehabilitation Placement Nursing Home or Skilled Nursing placement Psychiatric or Substance Abuse placement New Dialysis Child/Adult/Domestic Abuse Home Health/Hospice Referrals Legal issues (adoptions, guardianship) Assistance with Advance Directives Community Resource needs Financial Issues/Funding options DME Referrals and Coordination Social Determinants of Health Ensures appropriate communication and updates are provided to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care Provide appropriate interventions which demonstrate knowledge of and sensitivity toward cultural diversity and the religious, developmental, health literacy, and educational backgrounds of the patient population Provides information and support to patients and families, helping them access needed resources within the medical center and community Ensures and maintains plan consensus from patient/family, physician and payor Collaborates with the physician and other health care professionals to promote appropriate use of medical center resources Actively participates in Multidisciplinary/Patient Care Progression Rounds Escalates cases as appropriate and per policy to Physician Advisors and/or CM Director Documents in the medical record per regulatory and department guidelines Assumes responsibility for professional growth and development. Must have excellent verbal and written communication and ability to interact with diverse populations. Must have critical and analytical thinking skills. Must have demonstrated clinical competency. Must have ability to Multitask and to function in a stressful and fast paced environment. Must have working knowledge of discharge planning, utilization management, case management, performance improvement, and managed care reimbursement. Must have understanding of pre-acute and post-acute levels of care and community resources. Must have ability to work independently and exercise sound judgment in interactions with physicians, payors, patients and their families. Must have understanding of internal and external resources and knowledge of available community resources. Must have the ability to move around the hospital to all areas for the majority of the workday while in office the rest of the day; general office and hospital environment. Job Requirements: Education/Skills Graduate of an accredited school of nursing or Bachelor’s Degree in Social Work (BSW) required. Experience Experience in the clinical or acute care setting preferred. Licenses, Registrations, or Certifications LVN/LPN or LBSW in the state of employment is required.   Work Schedule: 4 Days - 10 Hours Work Type: Full Time

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. The Education Supervisor will report to the DUHS Director. This position will manage all departmental education and orientation activities. This position will facilitate the adult learning process creating a climate which supports learning. This position will assist in the development of educational and compliance standards. The position will coordinate orientation for all new hires and conduct 30/60/90-day reviews.The Education Supervisor at Duke Health supports the onboarding, orientation, and ongoing educational needs of nursing staff within assigned units or departments. The role places a strong emphasis on fostering professional development, enhancing clinical knowledge and skills, and promoting career growth. This position supports the Duke Children's Pediatric Intensive Care Unit (PICU). Prior clinical experience within pediatric critical care is required for this position.Shifts: Monday–Friday, with potential off-shift hours to meet the educational needs of staff and fulfill the responsibilities of the position.General Description of the Job ClassThe Education Supervisor will report to the DUHS Director. This position will manage all departmental education and orientation activities. This position will facilitate the adult learning process creating a climate which supports learning. This position will assist in the development of educational and compliance standards. The position will coordinate orientation for all new hires and conduct 30/60/90-day reviews. Duties and Responsibilities of this Level Manages orientation for all new hires and transfers. Coordinates preceptors, learning activities and ensures CBOs are complete. Completes all 30, 60, and 90-day reviews. Create development plans as needed. Coordinates learning opportunities for staff within assigned locations to facilitate orientation, competency validation and meet ongoing learning needs, planning, formal training methods and on-the-job instruction techniques. Works as part of a system, entity, and work unit to develop and deliver education to identified audiences. Communicates effectively with staff and management regarding educational needs and offerings. Coordinates educational activities with the assigned clinical area leadership. Establishes and maintains a departmental educational documentation system consistent with regulatory and hospital standards. In conjunction with the manager, develops performance review plans. In conjunction with manager, develops career pathways for staff. Assesses the training needs and progress of staff members; researches, develops and evaluates in-service training programs. Develops and conducts annual competency validation process. Develops/coordinates education plans related to initial and ongoing competency. Supports staff development with educational activities (which include remediation, certification, mentoring, life support, Joint Commission requirements, new equipment/procedures, electronic health record updates). Designs, implements, and evaluates education on new products, procedures, and identified learning needs by team members. Assess/coach and evaluate staff level of practice. Develop programs that foster continued clinical development from novice to expert to positively impact on patient care and career satisfaction of staff. Participate in personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations, and other related activities. Required Qualifications at this LevelEducation BSN required MSN Preferred. Experience 3 years of nursing, clinical educator, or nursing instructor experience required. A Master's Degree in Nursing may be substituted for 2 years of required experience. Licensure, and/or Certification Current or compact RN licensure in the state of North Carolina required or compact license from participating state. BLS required. BLS, ACLS, PALS, and/or NRP Instructor level certification is preferred. Knowledge, Skills, and AbilitiesBasic Computer Skills in Microsoft office. Minimum Qualifications EducationBSN required, MSN Preferred. Experience3 years of nursing, clinical educator, or nursing instructor experience required. A Master's Degree in Nursing may be substituted for 2 years of required experience. Degrees, Licensures, CertificationsCurrent or compact RN licensure in the state of North Carolina required. BLS required. BLS, ACLS, PALS, and/or NRP Instructor level certification is preferred. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina. $2,500 Commitment Bonus for qualifying candidates! JOB LOCATIONDuke Neurosurgery Morrisville – 10950 Chapel Hill Rd, Morrisville, NC 27560  JOB SUMMARYWe are seeking a Patient Service Associate to coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling. Position also involves customer service, message distribution, ancillary scheduling and preparation and referrals management.  JOB DUTIES AND RESPONSIBILITIES Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Enter pre-visit orders and prepare new patient charts. Pick up X-rays, office charts, medical records, reports, petty cash and collections bag. File history sheets, ancillary reports and all other required patient record documentation. Return medical records. Attach HIPPA/Medicare documents to the encounter forms. Check-in patient upon arrival in the practice. Identify correct patient information in Maestro Care. Verify patient demographic data. Edit Maestro Care as needed. Accurately identify the appropriate account for patient visit. Present and educate patients on required forms and obtain signature as required by policy and procedure. Completes all Maestro Care check-in files and manage all appropriate alerts. Collect and post co-payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents. Copy, file and distribute insurance cards as indicated by procedure. Coordinate all labs/procedures as requested. Maintain private physician office charts. Prepare encounter forms. Investigate and account for missing encounter forms. Audit encounter forms for completeness and accuracy before batching. Batches encounter forms or charge posting in Maestro Care. Schedule tests and procedures. Complete and distribute ancillary service requisitions.   Explain billing to patients according to PRMO credit and collection policies. Determine the amount of cash to be collected based on insurance plan. Check-out patients. Make return appointments by scheduling patients into the correct appointment type, entering the primary care physician or referring physician and scheduling tests and procedures. Answer telephone, take and deliver messages to physicians, nurses and others. Report obtained medical information from patients and referring physicians accurately, completely and timely. Disseminate messages according to practice communication standards.  JOB ELIGIBILITY REQUIREMENTS Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education. Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks or activities.  JOB HOURSThe schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.  Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.About Duke Health Technology SolutionsPursue your passion for caring and innovation with Duke Heath Technology Solutions, which is dedicated to the transformation, development, and management of enterprise information technology solutions across Duke Health. By harnessing the power of innovative technologies like cloud computing and artificial intelligence — and pairing them with a forward-thinking approach — Duke Health Technology Solutions is revolutionizing the future of health care at Duke Health and beyond. General SummaryDuke Health is establishing a Digital Enablement Team to provide a durable throughline from rapid innovation to value measurement, readiness assessment, scale decision, and transition to long-term ownership. The Workflow Excellence Lead serves as an embedded performance-excellence function, applying the Duke Quality System (DQS) and related improvement methodologies to assess current-state operational and clinical workflows and design future-state workflows enabled by advanced digital tools. This role grounds recommendations in measurable quality, safety, experience, and efficiency outcomes.Work Duties and ResponsibilitiesPartnering with Strike Teams and operational/clinical leaders, the analyst conducts baseline assessment, identifies root causes, designs standard work, tests improvements, and evaluates post-pilot results to inform readiness and scale decisions. Key activities include: Workflow analysis and redesign using DQS and performance improvement methods. Root-cause analysis to distinguish process problems from technology problems. Future-state design for standard work, adoption, and measurable outcomes. Facilitation with operational leaders and frontline teams to validate changes in practice. Outcome measurements tied to quality, safety, experience, and efficiency. Perform other related duties incidental to the work described herein. Required Qualifications at this Level Demonstrate strong analytical and facilitation skills across clinical and operational settings. Ability to translate frontline workflow realities into standard work and measurable outcomes. Clear, concise communication with the ability to align diverse stakeholders. Experience partnering on digital or AI-enabled workflow change preferred. Knowledge, Skills & Abilities Working knowledge of Agile and Scrum, with experience contributing within sprint-based delivery teams — partnering with product owners and developers across iterative cycles to refine and validate workflows. Proficiency in process-improvement methods (DQS, Lean Six Sigma) and workflow-mapping tools. Strong root-cause and analytical skills that separate process problems from technology problems. Facilitation skills with clinical and operational frontline teams. Ability to define, baseline, and measure quality, safety, experience, and efficiency outcomes. Education & TrainingWork requires analytical and communications skills generally acquired through completion of a bachelor's degree program. If no bachelor's degree, four years of equivalent experience required. Formal process improvement training (DQS, Lean Six Sigma) preferred.ExperienceRelated experience in clinical or operational process improvement within a health-system setting, including exposure to Agile / sprint-based delivery teams.   Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X and Instagram. Position Summary: We have an exciting opportunity to join our team as a Business Development Manager, Physical Sciences.  The Business Development manager resides within NYU Langone Healths Technology Opportunities & Ventures (TOV) unit, which oversees the protection, management, and commercialization of the institutions intellectual property.  Manages activities related to the disclosure and protection of new inventions and the transfer of innovations from NYU (including the School of Medicine, Main Campus, and Tandon School of Engineering) to the marketplace, with a focus on the areas of physical sciences, software implemented technologies, software/hardware systems, medical devices, and digital health. This includes assessing the commercial potential of new invention disclosures from faculty, identifying potential commercial partners, providing evaluations to management on the potential for startup formation, marketing to companies, and participating on the deal team to negotiate research and license agreements and post-deal diligence. Develops and leads new initiatives for commercialization of NYU technologies. Job Responsibilities: Engage with Researchers: Meet with researchers to understand their work, inform them about intellectual property considerations, and encourage invention disclosures.  Communication and Relationships: Demonstrate excellent cooperation, collaboration, and communication with all NYULH employees. Communicate directly with Principal Investigators (PIs) and other scientists, and coordinate the delivery of results to external collaborators. Ensure accurate, clear, and confidential communication to respond appropriately, address inquiries, and relay necessary information effectively.  Investor Outreach: Conduct outreach to venture capital firms, investor groups, and entrepreneurs, maintaining awareness of investment trends. Provide guidance to interns developing business plans for NYU technologies  Monitoring and Compliance: Monitor signed agreements with companies to stay informed of changes in company focus, personnel, or resources, and the status of ongoing research, product development, and protection of follow-on inventions. Maintain long-term relationships, ensure compliance with agreements, and identify when amendments are necessary.  Negotiation of Agreements: Negotiate license and research agreements with companies in consultation with the inventor/PI, Senior Director of Life Sciences Technology Transfer, and Executive Director. Responsibilities include negotiating key terms, drafting agreements from approved templates, and finalizing the agreements. Maintain long-term relationships with industry partners, seek consensus with faculty on licensing strategies, and use clear language to avoid misunderstandings. Aim for mutually beneficial terms that adhere to University policies while ensuring attractive returns for both parties.  Research and Development Interests: Research and assess companies active research and development interests. Schedule meetings with company representatives and attend conferences to network with personnel responsible for technology licensing and business development  Identify Commercial Partners: Identify potential commercial partners for licensing NYU inventions or funding research. Reach out to key decision-makers within these entities to market NYU inventions and research. Negotiate confidentiality agreements and collaborate with faculty on presentations, licensing strategies, and decisions between exclusive or non-exclusive licenses. Marketing and Summaries: Prepare non-confidential marketing summaries of inventions, highlighting the inventors backgrounds, technology descriptions, and commercial applications for industry distribution and website posting.  Patent Assistance: Assist the Director of Intellectual Property and outside counsel in preparing and prosecuting patent applications to protect the commercially significant aspects of inventions.  Evaluate Inventions: Evaluate invention disclosures from faculty for commercial potential in collaboration with the Director of Intellectual Property, outside counsel, and inventors.  Ad-hoc requests as assigned. Minimum Qualifications: To qualify you must have a Bachelor's degree in science or engineering; minimum three years of experience in business development, developing and marketing of new technologies and negotiating research and license agreements, or related activities. Excellent administrative, negotiating, interpersonal and communication skills necessary. Ability to work effectively with senior management, academic scientists, and executives from industry, and to achieve consensus and promote good long-term relationships. Preferred Qualifications: PhD, MS and/or MBA, direct experience with technology transfer, CLP or RTTP designations are highly desirable. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $101,493.51 - $114,991.01 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits. To view the Pay Transparency Notice, please click here

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigation Worker Trainee Job Title: CPI INV Trainee Spec I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 7 Posting Number: 19303 Closing Date: 09/21/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $3,816.65 - $5,372.41 Pay Frequency: MonthlySalary Group: TEXAS-B-17 Shift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: MEXIA Job Location Address: 939 INDUSTRIAL BLVD Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Child Protective Investigations (CPI), Family Investigations and Alternative Response (FIAR) Investigators play a critical role in protecting children and strengthening families. Investigators respond to reports of alleged child abuse or neglect, gather and assess information, evaluate child safety and future risk, and work with families to address concerns and reduce the likelihood of future harm. They are responsible for making informed decisions that can significantly impact the lives of children and families. This is a mobile, field-based position where the work occurs where children and families live, learn, and receive services. Investigators spend much of their time in homes, schools, hospitals, childcare facilities, law enforcement agencies, courts, and other community locations. This is not a traditional office job and is not a work-from-home position. The core responsibilities of the job require regular face-to-face contact with children, families, caregivers, and community partners. While technology supports the work, the work itself happens in the field. Employees may also be required to work from an office location when directed by their supervisor. The position requires flexibility, sound judgment, and the ability to adapt to rapidly changing circumstances. A typical day may involve interviewing children and families, coordinating with schools, medical professionals, law enforcement, attorneys, and courts, responding to urgent safety concerns, and completing extensive documentation. Investigators must quickly absorb, assess, and act upon large amounts of information while balancing multiple active cases, urgent child safety concerns, court obligations, extensive documentation requirements, and competing demands from families, community partners, supervisors, and agency leadership. The work requires the ability to make informed decisions under pressure, adapt to rapidly changing circumstances, and maintain thorough and timely documentation despite a fast-paced and unpredictable workload. The work is often physically, mentally, and emotionally demanding. Investigators may encounter families experiencing crisis, substance abuse, family violence, mental health challenges, or other significant stressors. They may enter environments ranging from professional settings such as hospitals and courtrooms to homes that are unsanitary, isolated, or potentially unsafe. Investigators must remain professional, objective, and compassionate while addressing difficult and emotionally charged situations. Work schedules are dictated by the safety needs of children and families, not by a traditional 8-to-5 workday. Extended workdays, after-hours responses, weekend work, and holiday work are common aspects of the job. Investigators frequently encounter situations that require immediate action and may remain on duty until a child's safety has been assured, regardless of the hour. Significant travel is required and may include unexpected long-distance trips across the state with little advance notice. Investigators must be prepared to adjust plans, manage competing demands, and respond to emerging situations whenever and wherever the work requires. This career is not for everyone. The workload is demanding, the subject matter can be heartbreaking, and the responsibility is significant. However, for individuals who are mission-driven and committed to making a difference in the lives of vulnerable children and families, the work provides a unique opportunity to create meaningful and lasting impact. People who thrive in this role are those who remain focused on the mission, even during the most challenging days, because they understand that their efforts can profoundly change the trajectory of a child's life. HELP US MAKE A DIFFERENCE: To explore more of what Investigation Specialists do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs):  Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous.    Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children. Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect.  This could involve children with serious injuries and child fatalities. Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. Assesses child safety and takes the necessary actions to protect the child as appropriate.  This could include removing a child from their family. Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships. Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner.   Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody.    Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend. Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community. Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours. Maintains a balance of objectivity and empathy for families living in stressful and crisis situations. Attends and participates in training/meetings/staffings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs): Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication Skill in establishing and maintaining effective working relationships Skill in problem solving techniques Ability to operate a personal computer Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm Ability to be on call on a rotating basis and work irregular hours Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Investigations Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.    Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Child Protective Investigations Specialist II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services. Child Investigations Specialist III:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III  in Texas Department of Family and Protective Services. Child Investigations Specialist IV:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria  Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice. Prior work experience in human services, social work, mental health, legal, or criminal justice such as parole/probation or related fields. Bilingual (English/Spanish) preferred. Typing and writing proficiency or writing-related experience/education.  Additional Information: This position may be filled at any level from a Child Protective Investigations Specialist I to a Child Protective Investigations Specialist IV. Factors such as education and experience may be considered when establishing the starting salary.  Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. If you leave Family Investigations or AR and return within the last 12-months, the INV stipend is given immediately. All other situations must wait the 120 days to receive the INV stipend. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit.  Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.  Learn about the essential COMPETENCIES required/acquired during the first few months of employment here:  DFPS - CPS Practice Guides & Core Competencies PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances—including last-minute situations—where you’ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Company DescriptionMore Than Just Care, It’s Community  Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.  If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.Invested in You  Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.  Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings  Job DescriptionEmbarking on a career in behavioral health nursing is both rewarding and challenging, demanding a deep well of compassion, sensitivity, and outstanding communication abilities. You will engage with patients across all age groups, assisting them in navigating intricate emotional and physical challenges.Essential Career Attributes Soft Skills Empathy Effective Communication Team Collaboration QualificationsLicensed Registered Nurse in the State of Michigan; experience is preferred! Additional InformationD6 Inpatient Behavioral Health is a 17-bed unit dedicated to adult patients facing various mental health conditions, including schizophrenia, bipolar disorder, and depression. This unit boasts a multidisciplinary team comprising psychiatric providers, nurses, clinicians, and behavioral health technicians.To excel, behavioral health clinicians must possess remarkable communication and interpersonal skills, enabling them to set boundaries while fostering trust. Mastery of therapeutic communication is vital for empowering patients and enhancing their mental well-being. Psychiatric mental health nurses must not only know what to convey but also how to deliver their messages with the appropriate tone, volume, and body language.Moreover, care team members should exhibit flexibility, embrace diverse lifestyles, and have a solid grounding in both behavioral and medical sciences. They must be equipped to address the multifaceted needs of their patients while maintaining a calm and compassionate presence, even in unpredictable situations.Discover more about the benefits offered by Munson Healthcare!Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

Company DescriptionMore Than Just Care, It’s Community  Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.  If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.Invested in You  Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.  Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings  Job DescriptionEmbarking on a career in behavioral health nursing is both rewarding and challenging, demanding a deep well of compassion, sensitivity, and outstanding communication abilities. You will engage with patients across all age groups, assisting them in navigating intricate emotional and physical challenges.The Patient Care Manager facilitates progression-of-care and monitors the patient's progress to ensure that the plan of care and services provided are patient focused, high quality, evidence based, appropriate to patient needs, efficient, cost effective, and authorized by insurance companies. Essential Career Attributes Soft Skills Empathy Effective Communication Team Collaboration Qualifications Master’s degree from a social work, psychology, and/or counseling accredited program OR 6000 hours of counseling and/or related experience  Michigan License to provide behavioral health counseling - May be a LMSW, LPC, or LLP With manager approval, Limited Licensed individuals may be considered.        Additional InformationD6 Inpatient Behavioral Health is a 17-bed unit dedicated to adult patients facing various mental health conditions, including schizophrenia, bipolar disorder, and depression. This unit boasts a multidisciplinary team comprising psychiatric providers, nurses, clinicians, and behavioral health technicians.To excel, behavioral health clinicians must possess remarkable communication and interpersonal skills, enabling them to set boundaries while fostering trust. Mastery of therapeutic communication is vital for empowering patients and enhancing their mental well-being. Psychiatric mental health nurses must not only know what to convey but also how to deliver their messages with the appropriate tone, volume, and body language.Moreover, care team members should exhibit flexibility, embrace diverse lifestyles, and have a solid grounding in both behavioral and medical sciences. They must be equipped to address the multifaceted needs of their patients while maintaining a calm and compassionate presence, even in unpredictable situations.Discover more about the benefits offered by Munson Healthcare!Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

Company DescriptionMore Than Just Care, It’s Community  Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.  If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.Invested in You  Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.  Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings  Job DescriptionA Day in the Life The Coord Patient Home Care provides oversight for a patient’s clinical care, outcomes, and service satisfaction.  The position will provide field staff leadership and support ensuring care provision follows evidence-based practice and is delivered in the most efficient and fiscally responsible manner.QualificationsWhat’s Required   The employee must be a graduate of an approved school of Nursing or Physical Therapy. Must hold a current licensed as Registered Nurse or Physical Therapist in the state of Michigan and in good standing. For those hired into the position prior to January 1, 2015 with a Nursing degree, it is encouraged to obtain a BSN or related BA/BS. Certification in the specialty area of practice is also encouraged. For those hired into the position after January 1st, 2015 with a Nursing degree, it is required to obtain a BSN or related BA/BS within 3 years of start date. 3 years of clinical experience with two 2 years of Home Care or Hospice experience required. Meets federal and state home health regulation by passing a criminal background check and fingerprinting.  Possesses a current Michigan motor vehicle license, the ability to drive a car, and possess an insured reliable vehicle that can be driven to offices/patient homes in various weather conditions.  Meets MHH established requirement for proof of health status to include vaccinations.  Physically able to lift 35 pounds.  Demonstrates ability to move, position and transfer clients utilizing good body mechanics, lifting techniques and/or use of transfer assistive devices. Possess knowledge of the Conditions of Participation (CoP), accreditation standards and Medicare, Medicaid, and commercial insurance reimbursement requirements. Home Care Specific:  OASIS certification preferred.  Will be required to obtain within 1 year of hire. Required to be self-directed professional with ability to communicate professionally and effectively orally and in writing.    Required to be computer literate including efficient email management, use of virtual meeting platforms and Microsoft word, excel and power point.   Additional InformationAre you Munson Material? Apply today! Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPS Conservatorship Worker Job Title: CPS CVS Spec I Agency: Dept of Family & Protectve Svc Department: Region 9 CPS Dir Del - CVS Posting Number: 19318 Closing Date: 08/22/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $3,816.65 - $5,372.41 Pay Frequency: MonthlySalary Group: TEXAS-B-17 Shift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 85% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: SAN ANGELO Job Location Address: 622 S OAKES ST Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Brief Job Description: Whenever a child must be removed from their home, Texas courts appoint Child Protective Services (CPS) to serve as a "Conservator" of the child. Conservatorship Specialists are a specific type of caseworker legally responsible for a child's welfare whenever they are removed from their home and monitors children's care while in CPS conservatorship. They work closely with parents, extended family, and legal parties to help children find a permanent, safe place to live.Newly hired employees holding a Master's Degree in Social Worker may qualify for an increase at the point of hire.HELP US MAKE A DIFFERENCE:To explore more of what CPS Conservatorship Specialists do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success, and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs): Receives cases from investigators after children are removed from their homes, placed in CPS conservatorship, and placed in care outside their homes. Determines each child’s needs and ensuring that appropriate referrals for testing, evaluations, records, or further assessments are made. Ensures all services are focused on achieving positive permanency. Working with children, families, and communities to plan for a child's permanency. Identifying potential permanency resources for the child through ongoing contact with parents, family members, and other individuals the child and family identify as important to them.   Searching for potential kinship providers throughout the case. Completing home studies of a child's family members or family friends (kinship providers) who might care for the child. Meets with the parents to assess risk and safety issues, identify behavior changes necessary to achieve child safety, referring parents to appropriate services to address the identified needs to move towards positive permanency.  Discusses with parents their progress towards making changes to behaviors that pose dangers to their child(ren). Meets with children, parents, family friends, or foster homes in public as well as in their own homes. Collaborates with a Placement Team, including Kinship staff, for placements, as needed. Participates in meetings and conferences at times and places convenient for the family members as well as everyone involved in the case.  Visits children monthly to assess the child’s feeling of safety in their current home, to plan for permanency, and to discuss their needs, wishes, and progress while in care  Attends and participates in court hearings about the child and family. This includes contacting the parties in the case before hearings, preparing court reports, and testifying in court on the child’s needs, the family’s progress, and the department’s efforts to achieve permanency for the child.     Keeps the child’s, parents, caregivers, court-appointed attorney and guardian ad litem(s) informed about the child’s circumstances and significant events. Works with the department's attorney to prepare for contested-court hearings and trials. Works with kinship caregivers and foster parents to ensure that they have what they need to care for the child or youth placed with them i.e., keeping them informed about developments in the case, returning phone calls, and in some areas of the state being available 24 hours a day / 7 days a week at certain times. Transitions children home during reunification services and provides support to the family until the legal case is closed. Supervises adoptive placements until the adoption is final or until the case is transferred to an adoption caseworker. Using effective time-management skills to make sure all key tasks are done. Documents case records by completing forms, narratives, and reports to form a written record for each client. Develops and maintains effective working relationships between Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity among coworkers, clients, and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication. Skill in establishing and maintaining effective working relationships. Skill in problem solving techniques Ability to operate a personal computer. Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm. Ability to be on call on a rotating basis and work irregular hours. Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions.  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions.  Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance, and license. Initial Screening Criteria: Child Protective Services Conservatorship Worker I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.  Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.Child Protective Services Conservatorship Worker II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services. Child Protective Services Conservatorship Worker III: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services. Child Protective Services Conservatorship Worker IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria  Degree in Social Work, Criminal Justice, Psychology, Human Development and Family Studies, Education, or Public Health. Previous professional or volunteer experience in a government agency, nonprofit, child protection, foster care, juvenile justice, mental health, or substance abuse services. Familiarity with trauma-informed care or experience conducting interviews or assessments with children and families.  Additional Information: Community-Based Care (CBC) is a new way to provide services than traditional foster care because it gives local communities the flexibility to draw on local strengths and resources and find innovative ways to meet the unique and individual needs of children and their families. CBC includes many of the services that Child Protective Services (CPS) normally provides. This includes foster care, case management, kinship, and reunification services. A single contractor in each designated community area creates a network of services, foster homes, and other living arrangements and, when ready, provides case management for each child and their family as well. CPS works with each contractor (Single Source Continuum Contractor or SSCC) to carefully manage the transition from traditional foster care to community-driven care. Full implementation of CBC is projected for the year 2029 across the state of Texas. With open proposal options, any given community or regional area may be selected for CBC transition. This position along with your job duties and function will shift form a state position with Texas Department of Family Protective Services to the SSCC, which is a private and non-profit agency serving the same foster care population. After the transition, your office location is subject to change within your same county which is expected to occur before 2029. To learn more about CBC, please visit Community-Based Care.This position may be filled at any level from a Child Protective Services Conservatorship Worker I to a Child Protective Services Conservatorship Worker IV. Factors such as education and experience may be considered when establishing the starting salary. Applicants considered for placement in this position will be required to pass a drug screening.  At the point of offer, candidates will be referred to a testing site. Note that it is important to maintain current contact information in the event you are referred for testing. A final offer of employment will not be extended until the agency receives confirmation of successful test results. During the 83rd Legislature (2013), the Texas Legislature passed Senate Bill (SB) 427 which requires prospective and current child placing agency (CPA) employees to complete a Federal Bureau of Investigations (FBI) fingerprint check. Child Protective Services functions as a CPA therefore a fingerprint check will be required for each Conservatorship (CVS) and Foster/Adoption home (FAD) direct delivery staff or applicant being considered for employment. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.Learn about the essential COMPETENCIES required/acquired during the first few months of employment here:  DFPS - CPS Practice Guides & Core CompetenciesPHYSICAL REQUIREMENTS:These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb.Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.   Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigation Worker Trainee Job Title: CPI INV Trainee Spec I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 2 Posting Number: 19344 Closing Date: 08/06/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $3,816.65 - $5,372.41 Pay Frequency: MonthlySalary Group: TEXAS-B-17 Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: BROWNWOOD Job Location Address: 2400 CROCKETT DR STE 100 Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Child Protective Investigations (CPI), Family Investigations and Alternative Response (FIAR) Investigators play a critical role in protecting children and strengthening families. Investigators respond to reports of alleged child abuse or neglect, gather and assess information, evaluate child safety and future risk, and work with families to address concerns and reduce the likelihood of future harm. They are responsible for making informed decisions that can significantly impact the lives of children and families. This is a mobile, field-based position where the work occurs where children and families live, learn, and receive services. Investigators spend much of their time in homes, schools, hospitals, childcare facilities, law enforcement agencies, courts, and other community locations. This is not a traditional office job and is not a work-from-home position. The core responsibilities of the job require regular face-to-face contact with children, families, caregivers, and community partners. While technology supports the work, the work itself happens in the field. Employees may also be required to work from an office location when directed by their supervisor. The position requires flexibility, sound judgment, and the ability to adapt to rapidly changing circumstances. A typical day may involve interviewing children and families, coordinating with schools, medical professionals, law enforcement, attorneys, and courts, responding to urgent safety concerns, and completing extensive documentation. Investigators must quickly absorb, assess, and act upon large amounts of information while balancing multiple active cases, urgent child safety concerns, court obligations, extensive documentation requirements, and competing demands from families, community partners, supervisors, and agency leadership. The work requires the ability to make informed decisions under pressure, adapt to rapidly changing circumstances, and maintain thorough and timely documentation despite a fast-paced and unpredictable workload. The work is often physically, mentally, and emotionally demanding. Investigators may encounter families experiencing crisis, substance abuse, family violence, mental health challenges, or other significant stressors. They may enter environments ranging from professional settings such as hospitals and courtrooms to homes that are unsanitary, isolated, or potentially unsafe. Investigators must remain professional, objective, and compassionate while addressing difficult and emotionally charged situations. Work schedules are dictated by the safety needs of children and families, not by a traditional 8-to-5 workday. Extended workdays, after-hours responses, weekend work, and holiday work are common aspects of the job. Investigators frequently encounter situations that require immediate action and may remain on duty until a child's safety has been assured, regardless of the hour. Significant travel is required and may include unexpected long-distance trips across the state with little advance notice. Investigators must be prepared to adjust plans, manage competing demands, and respond to emerging situations whenever and wherever the work requires. This career is not for everyone. The workload is demanding, the subject matter can be heartbreaking, and the responsibility is significant. However, for individuals who are mission-driven and committed to making a difference in the lives of vulnerable children and families, the work provides a unique opportunity to create meaningful and lasting impact. People who thrive in this role are those who remain focused on the mission, even during the most challenging days, because they understand that their efforts can profoundly change the trajectory of a child's life. HELP US MAKE A DIFFERENCE: To explore more of what Investigation Specialists do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs):  Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous.    Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children. Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect.  This could involve children with serious injuries and child fatalities. Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. Assesses child safety and takes the necessary actions to protect the child as appropriate.  This could include removing a child from their family. Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships. Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner.   Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody.    Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend. Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community. Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours. Maintains a balance of objectivity and empathy for families living in stressful and crisis situations. Attends and participates in training/meetings/staffings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication Skill in establishing and maintaining effective working relationships Skill in problem solving techniques Ability to operate a personal computer Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm Ability to be on call on a rotating basis and work irregular hours Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Investigations Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.    Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Child Protective Investigations Specialist II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services. Child Investigations Specialist III:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III  in Texas Department of Family and Protective Services. Child Investigations Specialist IV:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria  Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice. Prior work experience in human services, social work, mental health, legal, or criminal justice such as parole/probation or related fields. Bilingual (English/Spanish) preferred. Typing and writing proficiency or writing-related experience/education.  Additional Information: This position may be filled at any level from a Child Protective Investigations Specialist I to a Child Protective Investigations Specialist IV. Factors such as education and experience may be considered when establishing the starting salary.  Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. If you leave Family Investigations or AR and return within the last 12-months, the INV stipend is given immediately. All other situations must wait the 120 days to receive the INV stipend. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit.  Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.  Learn about the essential COMPETENCIES required/acquired during the first few months of employment here:  DFPS - CPS Practice Guides & Core Competencies PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances—including last-minute situations—where you’ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed.   Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPS Family Based Safety Services Worker Job Title: CPS FBSS Spec I Agency: Dept of Family & Protectve Svc Department: Region 2 CPS Dir Del - FBSS Posting Number: 19338 Closing Date: 08/06/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $3,816.65 - $5,372.41 Pay Frequency: MonthlySalary Group: TEXAS-B-17 Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: ABILENE Job Location Address: 3610 VINE ST Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   After a family has been investigated, a Family Based Safety Services (FBSS) worker helps them make changes to protect their children from abuse and neglect and keep them safe at home. This involves providing services offered by the agency, the family's community, and their extended families.Newly hired employees holding a Master's Degree in Social Worker may qualify for an increase at the point of hire.HELP US MAKE A DIFFERENCE:To explore more of what CPS Family Based Safety Services Workers do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs):  Responds quickly in crisis situations. Provides time limited in-home services to meet the specific needs of families by identifying insufficient protective capacities, developing treatment plans, and using appropriate and necessary resources to minimize risk and provide for safety of the child; and maintains contact with parents and children to achieve treatment goals. Assesses child safety and takes the necessary actions to protect the child as appropriate.  This could include removing a child from their family. Interacts objectively with “caretakers” who have abused and/or neglected children in their care. Discusses issues with families related, but not limited to income, money management, and personal relationships that they will probably consider personal and private. Encounters family members who are angry and/or scared. Helps identify resources and community support available to the family. Assists parents to recognize behaviors that lead to child abuse and/or neglect and empower parents to identify ways to make the necessary behavioral changes. Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. Gather family and kinship information to support the child in a placement, should the child be placed in DFPS custody.   Documents all relevant and appropriate information gathered during the investigation and completing all required forms accurately and in a timely manner. Works flexible work hours beyond 8a.m.-5p.m., Monday - Friday. Maintains a balance of objectivity and empathic understanding when engaging families living in stressful and crisis situations. Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources. Attends and participates in trainings, meetings and staffings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication. Skill in establishing and maintaining effective working relationships. Skill in problem solving techniques Ability to operate a personal computer. Ability to travel and attend child and family visits as well as other work-related appointments and meetings after 5pm. Ability to be on call on a rotating basis and work irregular hours. Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions.  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Services Family Based Safety Worker I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.Child Protective Services Family Based Safety Worker II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services. Child Protective Services Family Based Safety Worker III:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.  Employed as a Child Protective Services Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services. Child Protective Services Family Based Safety Worker IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria  Degree in Social Work, Criminal Justice, Psychology, Human Development and Family Studies, Education, or Public Health. Previous professional or volunteer experience in a government agency, nonprofit, child protection, foster care, juvenile justice, mental health, or substance abuse services. Familiarity with trauma-informed care or experience conducting interviews or assessments with children and families.  Additional Information: This position may be filled at any level from a Child Protective Services Family Based Safety Services Worker Specialist I to a Child Protective Services Family Based Safety Services Worker IV. Factors such as education and experience may be considered when establishing the starting salary. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone. Learn about the essential COMPETENCIES required/acquired during the first few months of employment: DFPS - CPS Practice Guides & Core CompetenciesPHYSICAL REQUIREMENTS:These requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb.Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances—including last-minute situations—where you’ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed.   Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: Administrative Assistant Job Title: CPI INV Unit Admin Asst I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 10 Posting Number: 19329 Closing Date: 08/06/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $2,694.34 - $3,404.91 Pay Frequency: MonthlySalary Group: TEXAS-A-09 Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 25% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: SOCORRO Job Location Address: 10640 N LOOP DR Other Locations:  MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN YN,YNS   Functional Title  Administrative Assistant  Brief Job Description: The position provides administrative support to unit supervisor and staff. The position interacts routinely with Texas Department of Family and Protective Services staff and the general public.To learn more DFPS, please click here.  Essential Job Functions (EJFs):  Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers. Greets visitors, responds to general questions, and directs callers to proper location. Prepares correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit.  Assists staff in matters of office processes and operations including, solving office software and equipment problems such as copy and fax machines to duplicate and transmit materials. Assists with sorting and routing mail. Prepares various forms, including time and leave, and arrangements and reimbursement for travel, in addition to assisting with training activities as needed to back-up other unit administrative assistants. Maintains a system for progress updates, and develops and maintains various forms, case files and reports. Performs data entry into IMPACT and other electronic programs and systems. Provides program and agency information and/or makes referrals to other community resources.  Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.   Knowledge, Skills and Abilities (KSAs):  Knowledge of office practices and administrative procedures. Skill in using Microsoft Works or Windows environment. Skill in establishing and maintaining effective working relationships. Skill in effective verbal and written communication. Skill in working in an office supporting several staff members. Ability to interact with all levels of staff. Ability to work independently in a fast-paced environment. Ability to operate a personal computer and various software packages at an advanced level. Ability to effectively handle multiple assignments in a dynamic environment. Ability to work with confidential information. Ability to operate basic office equipment such as fax, copying, and adding machines.  Registrations, Licensure Requirements or Certifications: None Required Initial Screening Criteria:  Graduation from high school or equivalent One year full-time administrative support, general office, clerical, secretarial or Texas Department of Family and Protective Services experience. Acceptable Substitutions:Thirty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience Additional Information: Administrative Assistants may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age. Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include safety, food, hygiene, education and entertainment/recreational activities. This could require working outside of the normal work schedule. If so, overtime compensation may be earned.    Factors such as education and experience may be considered when establishing the starting salary for employees coming from other state agencies within Texas.  Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPS Conservatorship Worker Job Title: CPS CVS Spec I Agency: Dept of Family & Protectve Svc Department: Region 6B CPS Dir Del - CVS Posting Number: 19238 Closing Date: 08/06/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $3,816.65 - $5,372.41 Pay Frequency: MonthlySalary Group: TEXAS-B-17 Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 85% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: CONROE Job Location Address: 2017 N FRAZIER STE C1 Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Brief Job Description: Whenever a child must be removed from their home, Texas courts appoint Child Protective Services (CPS) to serve as a "Conservator" of the child. Conservatorship Specialists are a specific type of caseworker legally responsible for a child's welfare whenever they are removed from their home and monitors children's care while in CPS conservatorship. They work closely with parents, extended family, and legal parties to help children find a permanent, safe place to live.Newly hired employees holding a Master's Degree in Social Worker may qualify for an increase at the point of hire.HELP US MAKE A DIFFERENCE:To explore more of what CPS Conservatorship Specialists do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success, and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs): Receives cases from investigators after children are removed from their homes, placed in CPS conservatorship, and placed in care outside their homes. Determines each child’s needs and ensuring that appropriate referrals for testing, evaluations, records, or further assessments are made. Ensures all services are focused on achieving positive permanency. Working with children, families, and communities to plan for a child's permanency. Identifying potential permanency resources for the child through ongoing contact with parents, family members, and other individuals the child and family identify as important to them.   Searching for potential kinship providers throughout the case. Completing home studies of a child's family members or family friends (kinship providers) who might care for the child. Meets with the parents to assess risk and safety issues, identify behavior changes necessary to achieve child safety, referring parents to appropriate services to address the identified needs to move towards positive permanency.  Discusses with parents their progress towards making changes to behaviors that pose dangers to their child(ren). Meets with children, parents, family friends, or foster homes in public as well as in their own homes. Collaborates with a Placement Team, including Kinship staff, for placements, as needed. Participates in meetings and conferences at times and places convenient for the family members as well as everyone involved in the case.  Visits children monthly to assess the child’s feeling of safety in their current home, to plan for permanency, and to discuss their needs, wishes, and progress while in care  Attends and participates in court hearings about the child and family. This includes contacting the parties in the case before hearings, preparing court reports, and testifying in court on the child’s needs, the family’s progress, and the department’s efforts to achieve permanency for the child.     Keeps the child’s, parents, caregivers, court-appointed attorney and guardian ad litem(s) informed about the child’s circumstances and significant events. Works with the department's attorney to prepare for contested-court hearings and trials. Works with kinship caregivers and foster parents to ensure that they have what they need to care for the child or youth placed with them i.e., keeping them informed about developments in the case, returning phone calls, and in some areas of the state being available 24 hours a day / 7 days a week at certain times. Transitions children home during reunification services and provides support to the family until the legal case is closed. Supervises adoptive placements until the adoption is final or until the case is transferred to an adoption caseworker. Using effective time-management skills to make sure all key tasks are done. Documents case records by completing forms, narratives, and reports to form a written record for each client. Develops and maintains effective working relationships between Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity among coworkers, clients, and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication. Skill in establishing and maintaining effective working relationships. Skill in problem solving techniques Ability to operate a personal computer. Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm. Ability to be on call on a rotating basis and work irregular hours. Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions.  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions.  Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance, and license. Initial Screening Criteria: Child Protective Services Conservatorship Worker I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.  Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.Child Protective Services Conservatorship Worker II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services. Child Protective Services Conservatorship Worker III: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services. Child Protective Services Conservatorship Worker IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria  Degree in Social Work, Criminal Justice, Psychology, Human Development and Family Studies, Education, or Public Health. Previous professional or volunteer experience in a government agency, nonprofit, child protection, foster care, juvenile justice, mental health, or substance abuse services. Familiarity with trauma-informed care or experience conducting interviews or assessments with children and families.  Additional Information: Community-Based Care (CBC) is a new way to provide services than traditional foster care because it gives local communities the flexibility to draw on local strengths and resources and find innovative ways to meet the unique and individual needs of children and their families. CBC includes many of the services that Child Protective Services (CPS) normally provides. This includes foster care, case management, kinship, and reunification services. A single contractor in each designated community area creates a network of services, foster homes, and other living arrangements and, when ready, provides case management for each child and their family as well. CPS works with each contractor (Single Source Continuum Contractor or SSCC) to carefully manage the transition from traditional foster care to community-driven care. Full implementation of CBC is projected for the year 2029 across the state of Texas. With open proposal options, any given community or regional area may be selected for CBC transition. This position along with your job duties and function will shift form a state position with Texas Department of Family Protective Services to the SSCC, which is a private and non-profit agency serving the same foster care population. After the transition, your office location is subject to change within your same county which is expected to occur before 2029. To learn more about CBC, please visit Community-Based Care.This position may be filled at any level from a Child Protective Services Conservatorship Worker I to a Child Protective Services Conservatorship Worker IV. Factors such as education and experience may be considered when establishing the starting salary. Applicants considered for placement in this position will be required to pass a drug screening.  At the point of offer, candidates will be referred to a testing site. Note that it is important to maintain current contact information in the event you are referred for testing. A final offer of employment will not be extended until the agency receives confirmation of successful test results. During the 83rd Legislature (2013), the Texas Legislature passed Senate Bill (SB) 427 which requires prospective and current child placing agency (CPA) employees to complete a Federal Bureau of Investigations (FBI) fingerprint check. Child Protective Services functions as a CPA therefore a fingerprint check will be required for each Conservatorship (CVS) and Foster/Adoption home (FAD) direct delivery staff or applicant being considered for employment. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.Learn about the essential COMPETENCIES required/acquired during the first few months of employment here:  DFPS - CPS Practice Guides & Core CompetenciesPHYSICAL REQUIREMENTS:These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb.Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances—including last-minute situations—where you’ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed.  Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPS Family Based Safety Services Worker - Eagle Pass Job Title: CPS FBSS Spec I Agency: Dept of Family & Protectve Svc Department: Region 8 CPS Dir Del - FBSS Posting Number: 19339 Closing Date: 08/06/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $3,816.65 - $5,372.41 Pay Frequency: MonthlySalary Group: TEXAS-B-17 Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: EAGLE PASS Job Location Address: 1593 S VETERANS BLVD Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   After a family has been investigated, a Family Based Safety Services (FBSS) worker helps them make changes to protect their children from abuse and neglect and keep them safe at home. This involves providing services offered by the agency, the family's community, and their extended families.Newly hired employees holding a Master's Degree in Social Worker may qualify for an increase at the point of hire.HELP US MAKE A DIFFERENCE:To explore more of what CPS Family Based Safety Services Workers do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs):  Responds quickly in crisis situations. Provides time limited in-home services to meet the specific needs of families by identifying insufficient protective capacities, developing treatment plans, and using appropriate and necessary resources to minimize risk and provide for safety of the child; and maintains contact with parents and children to achieve treatment goals. Assesses child safety and takes the necessary actions to protect the child as appropriate.  This could include removing a child from their family. Interacts objectively with “caretakers” who have abused and/or neglected children in their care. Discusses issues with families related, but not limited to income, money management, and personal relationships that they will probably consider personal and private. Encounters family members who are angry and/or scared. Helps identify resources and community support available to the family. Assists parents to recognize behaviors that lead to child abuse and/or neglect and empower parents to identify ways to make the necessary behavioral changes. Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. Gather family and kinship information to support the child in a placement, should the child be placed in DFPS custody.   Documents all relevant and appropriate information gathered during the investigation and completing all required forms accurately and in a timely manner. Works flexible work hours beyond 8a.m.-5p.m., Monday - Friday. Maintains a balance of objectivity and empathic understanding when engaging families living in stressful and crisis situations. Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources. Attends and participates in trainings, meetings and staffings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication. Skill in establishing and maintaining effective working relationships. Skill in problem solving techniques Ability to operate a personal computer. Ability to travel and attend child and family visits as well as other work-related appointments and meetings after 5pm. Ability to be on call on a rotating basis and work irregular hours. Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions.  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Services Family Based Safety Worker I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.Child Protective Services Family Based Safety Worker II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services. Child Protective Services Family Based Safety Worker III:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.  Employed as a Child Protective Services Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services. Child Protective Services Family Based Safety Worker IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria  Degree in Social Work, Criminal Justice, Psychology, Human Development and Family Studies, Education, or Public Health. Previous professional or volunteer experience in a government agency, nonprofit, child protection, foster care, juvenile justice, mental health, or substance abuse services. Familiarity with trauma-informed care or experience conducting interviews or assessments with children and families.  Additional Information: This position may be filled at any level from a Child Protective Services Family Based Safety Services Worker Specialist I to a Child Protective Services Family Based Safety Services Worker IV. Factors such as education and experience may be considered when establishing the starting salary.This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit.Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.Learn about the essential COMPETENCIES required/acquired during the first few months of employment: DFPS - CPS Practice Guides & Core CompetenciesPHYSICAL REQUIREMENTS:These requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb.Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances—including last-minute situations—where you’ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPI Alternative Response Worker Trainee Job Title: CPI Alt Response Spec I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 4 Posting Number: 19304 Closing Date: 08/22/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $3,816.65 - $5,372.41 Pay Frequency: MonthlySalary Group: TEXAS-B-17 Shift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: MOUNT PLEASANT Job Location Address: 303 E 11TH ST Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Brief Job Description: Child Protective Investigations (CPI), Family Investigations and Alternative Response (FIAR) Investigators play a critical role in protecting children and strengthening families. Investigators respond to reports of alleged child abuse or neglect, gather and assess information, evaluate child safety and future risk, and work with families to address concerns and reduce the likelihood of future harm. They are responsible for making informed decisions that can significantly impact the lives of children and families.This is a mobile, field-based position where the work occurs where children and families live, learn, and receive services. Investigators spend much of their time in homes, schools, hospitals, childcare facilities, law enforcement agencies, courts, and other community locations. This is not a traditional office job and is not a work-from-home position. The core responsibilities of the job require regular face-to-face contact with children, families, caregivers, and community partners. While technology supports the work, the work itself happens in the field. Employees may also be required to work from an office location when directed by their supervisor.The position requires flexibility, sound judgment, and the ability to adapt to rapidly changing circumstances. A typical day may involve interviewing children and families, coordinating with schools, medical professionals, law enforcement, attorneys, and courts, responding to urgent safety concerns, and completing extensive documentation. Investigators must quickly absorb, assess, and act upon large amounts of information while balancing multiple active cases, urgent child safety concerns, court obligations, extensive documentation requirements, and competing demands from families, community partners, supervisors, and agency leadership. The work requires the ability to make informed decisions under pressure, adapt to rapidly changing circumstances, and maintain thorough and timely documentation despite a fast-paced and unpredictable workload.The work is often physically, mentally, and emotionally demanding. Investigators may encounter families experiencing crisis, substance abuse, family violence, mental health challenges, or other significant stressors. They may enter environments ranging from professional settings such as hospitals and courtrooms to homes that are unsanitary, isolated, or potentially unsafe. Investigators must remain professional, objective, and compassionate while addressing difficult and emotionally charged situations.Work schedules are dictated by the safety needs of children and families, not by a traditional 8-to-5 workday. Extended workdays, after-hours responses, weekend work, and holiday work are common aspects of the job. Investigators frequently encounter situations that require immediate action and may remain on duty until a child's safety has been assured, regardless of the hour. Significant travel is required and may include unexpected long-distance trips across the state with little advance notice. Investigators must be prepared to adjust plans, manage competing demands, and respond to emerging situations whenever and wherever the work requires.This career is not for everyone. The workload is demanding, the subject matter can be heartbreaking, and the responsibility is significant. However, for individuals who are mission-driven and committed to making a difference in the lives of vulnerable children and families, the work provides a unique opportunity to create meaningful and lasting impact. People who thrive in this role are those who remain focused on the mission, even during the most challenging days, because they understand that their efforts can profoundly change the trajectory of a child's life.Newly hired employees holding a Master's Degree in Social Worker may qualify for an increase at the point of hire.HELP US MAKE A DIFFERENCE:To explore more of what Child Protective Investigations Specialist do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs): Determines the causes/factors of abuse/neglect to children to assess current or future risk to children by gathering information from parents, family members, and others; interviewing and examining children; assessing home environment; and gathering pertinent information from other sources. Collaborates and works with the family to determine strengths, needs and action to be taken to remove or to reduce an immediate threat to the safety of a child to include referring family for crisis intervention therapy or other community resources, testifying in court to seek emergency protective services, and placing children in substitute care. Enters contact, documentation information and narratives into the Information Management Protecting Adults and Children System within required agency time frames. Develops and maintains effective working relationships between families, Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources, to achieve a positive outcome. Attends and participates in training/meetings/staffings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity among families, coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs): Knowledge of child development. Knowledge of family dynamics. Knowledge of community resources. Knowledge of extensive engagement strategies. Knowledge of Child Protective Services policy and procedures. Skill in establishing and maintaining effective working relationships. Skill in effective verbal and written communication. Ability to operate a personal computer. Ability to handle multiple tasks and meet deadlines. Ability to work with other professionals in the community.  Registrations, Licensure Requirements or Certifications:This position requires use of the applicant's personal motor vehicle to complete job functions.  Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance, and license. Initial Screening Criteria: Child Protective Investigations Alternative Response Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.Child Protective Investigations Alternative Response Specialist II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Alternative Response Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services.Child Investigations Alternative Response Specialist III: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Alternative Response Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III  in Texas Department of Family and Protective Services.Child Investigations Alternative Response Specialist IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Alternative Response Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services.Preferred Criteria Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice. Prior work experience in human services, social work, mental health, legal, or criminal justice such as parole/probation or related fields. Bilingual (English/Spanish) preferred. Typing and writing proficiency or writing-related experience/education.  Additional Information: This position may be filled at any level from a Child Protective Investigations Alternative Response Specialist I to a Child Protective Investigations Alternative Response Specialist IV.   Factors such as education and experience may be considered when establishing the starting salary. Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. If you leave Family Investigations or AR and return within the last 12-months, the INV stipend is given immediately. All other situations must wait the 120 days to receive the INV stipend. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone. Learn about the essential COMPETENCIES required/acquired during the first few months of employment here:  DFPS - CPS Practice Guides & Core CompetenciesPHYSICAL REQUIREMENTS:These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb.Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances—including last-minute situations—where you’ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: Residential Child Care Investigator Job Title: RCI Investigator I Agency: Dept of Family & Protectve Svc Department: Residential Investigations Posting Number: 19340 Closing Date: 08/06/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $4,263.16 - $6,779.25 Pay Frequency: MonthlySalary Group: TEXAS-B-20 Shift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: AUSTIN Job Location Address: 1340 AIRPORT COMMERCE DR BLDG 5, STE 525 Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   A Residential Child Care Investigator (RCI) works within Child Care Investigations (CCI) to help protect children from abuse, neglect, or exploitation. RCIs gather information, investigate reports in licensed and unlicensed foster homes, Child Placing Agencies, Residential Treatment Centers, and Group Homes, and play a key role in ensuring corrective action is taken when necessary. In some cases, RCIs may also serve as a conservator for a child to safeguard their well-being.This work can be demanding and stressful at times, but few roles provide as many opportunities to gain insight into families, communities, and yourself. HELP US MAKE A DIFFERENCE:To explore more of what Residential Child Care Investigators do, click here.For a realistic job preview of this position and to learn more about DFPS, please click here.  You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs): All Levels: Obtains information and investigates reports of alleged abuse or neglect and emergency situations and takes corrective action. Assesses child’s needs for degree and priority of services and develops service plans. Advises, counsels, and interviews children, parents, caregivers, family members, and others to gather social, functional, and physical and mental health information for evaluation. Visits child to assess the child’s safety; plan for permanency; and discuss needs, wishes, and progress while in care. Removes children in dangerous situations from homes and admits children to emergency shelters until foster homes are found. Arranges for educational, medical, and psychiatric examinations or treatments. Studies, recruits, and recommends foster families to provide care for abused or neglected children. Monitors foster homes and children to ensure that the children’s needs are met. Conducts home studies of families wishing to adopt children and coordinates visits between children and prospective parents prior to adoption. Prepares adoption readiness studies and conducts adoption social studies. Prepares documentation and seeks court orders for emergency protective services actions. Prepares and maintains case documentation. Supervises adoptive placements until the adoption is final or until the case is transferred to an adoption caseworker. Performs related work as assigned. Level 2: Advise and counsel parents and children during stressful situations. Testify in court. Level 3: Participate in community awareness activities. Investigate reports alleging illegal child care and/or standards violations in licensed and registered child care facilities and document findings. Conduct risk assessments of protective services cases and determine and implement case actions. Prepare statistical and special reports for management. Level 4: Review referrals and make case assignments. Instruct staff on work methods, organizational procedures, and case documentation techniques. Develop community resources. Develop specialized service plans to meet the needs of protective services clients. Monitor and review child adoption or foster home studies. Approve the movement of children into or out of placement.  Knowledge, Skills and Abilities (KSAs):  Ability to maintain the security and integrity of the infrastructure per Governor Abbot Executive Order GA-48. Knowledge of the laws and regulations related to child care, abuse, and neglect; child development principles and theories and of family dynamics; community social services resources; the laws and regulations related to child protective services; and crisis intervention techniques and skills. Skill in interviewing and in the use of a computer and applicable software. Ability to obtain information and conduct investigations, to conduct risk assessments, to develop client programs, to evaluate living conditions, to prepare reports, to testify in court, and to communicate effectively. Ability to develop community resources; to develop policies, procedures, and standards; and to oversee and/or to supervise the work of others.  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver’s license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record and license.Initial Screening Criteria: Residential Child Care Investigator Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social work, counseling, early childhood education, psychology, criminal justice, elementary or secondary education, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Residential Child Care Investigator Specialist II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social work, counseling, early childhood education, psychology, criminal justice, elementary or secondary education, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.In addition to the requirements above, to meet this level, you must also have been employed as a RCI Specialist I for 9 months AND have received RCI Investigator II Certification OR currently employed as a Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Investigator Specialist II in Texas Department of Family and Protective Services. Residential Child Care Investigator Specialist III: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social work, counseling, early childhood education, psychology, criminal justice, elementary or secondary education, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. In addition to the requirements above, to meet this level, you must also have been employed as a RCI Specialist II for 9 months AND have received RCI Investigator III Certification OR currently employed as a Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III in Texas Department of Family and Protective Services. Residential Child Care Investigator Specialist IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social work, counseling, early childhood education, psychology, criminal justice, elementary or secondary education, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. In addition to the requirements above, to meet this level, you must also have been employed as a RCI Specialist III for 24 months AND have received RCI Investigator IV Certification OR currently employed as a Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV in Texas Department of Family and Protective Services.Preferred Criteria:Graduation from an accredited four-year college or university with major coursework in social work, counseling, early childhood education, psychology, criminal justice, elementary or secondary education, or a related field is generally preferred. Additional Information:This position may be filled at any level from a Residential Child Care Investigator I to a Residential Child Care Investigator IV. Factors such as education and experience may be considered when establishing the starting salary. The base salary for a Residential Child Care Investigator I is $3816.65.Attention current and former DFPS employees: Each level of this position has specific training requirements. If selected for this position, these requirements must be met within 12 months of hire. More information can be found about training requirements here: Caseworker and Supervisor Certification - Career PlansThis position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office. Being mobile requires working independently yet still being responsive to supervision and your assigned unit.Newly-hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.PHYSICAL REQUIREMENTS:These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb.Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances—including last-minute situations—where you’ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.