Careers in Human Development

Are you an undergraduate college student interested in helping others and your community?This FREE 1-1.5 hour course will teach you how to question, persuade, and refer someone who may be suicidal, how to get help yourself or learn more about preventing suicide, common causes of suicidal behavior, warning signs of suicide, and how to get help for someone in crisis. Certification upon completion. Someone will get in touch with you soon after you have applied.Students also receive a gift card upon completion of the training!Please complete the registration form if interested.https://tcf-signup-site.vercel.app/qpr 

WE ARE LOOKING FOR CANDIDATES CURRENTLY BASED IN THE MENA REGION ONLY. The RoleWe're looking for a full-time college admissions advisor to take full ownership of a roster of students' college application journeys — from early profile-building through final submission. This is a high-stakes, high-trust role: you're the person a family relies on to keep everything on track and get the details right, often under real pressure and tight deadlines. It demands someone who is exceptionally organized, resourceful, and calm under pressure, not just knowledgeable about admissions.What You'll DoOwn the end-to-end college application journey for your students, acting as their main point of contact throughoutHelp students build a strong, coherent profile — identifying and developing genuine areas of strengthRecommend programs, majors, and extracurricular activities that fit each student's goals and profileManage each student's timeline closely, tracking every deadline and deliverable across multiple students at once without anything slippingRun sessions directly with parents as well as students, including delivering difficult feedback or managing high-pressure conversations when neededProduce and issue polished deliverables (college lists, timelines, essay feedback, progress updates) to a consistently high standardIndependently research programs, schools, and admissions requirements as needed — you won't always be handed the answer and need to be resourceful enough to find itWhat We're Looking ForMost important:Extremely organized and detail-oriented — genuinely Type A, able to manage many moving parts across multiple students without dropping anythingResourceful — comfortable digging up information independently rather than waiting to be toldAble to handle high-stakes, high-pressure situations calmly, including tense parent or student conversationsExperience managing relationships with parents and/or students (teaching, counseling, tutoring, coaching, or similar)Excellent English, written and verbal — this is non-negotiablePreferred but not required:Prior experience in college admissions counseling or advisingLogisticsFull-timeRemote/hybrid; based in MENACompensation details to confirm with hiring manager About ApexApex Admissions is a premium college admissions consultancy helping students across MENA apply successfully to top universities in the US, UK, Europe, and Canada.

Social Media Marketing & Community Management / Customer ServiceLocation: Orange County / Irvine, CAType: Full-time, HybridCompany: Vatic ProVatic Pro is a fast-growing pickleball equipment brand focused on building high-performance products and an engaged, passionate player community. We are looking for a highly organized, creative, and dependable Social Media Marketing & Community Management / Customer Service Coordinator to help grow our brand presence, support our ambassador community, and deliver an exceptional customer experience.This is a hybrid, full-time role for someone based in or near Orange County who is comfortable balancing social-media execution with high-volume customer and community communication. Approximately 50% of the role will focus on social media marketing and content coordination, while the other 50% will focus on ambassador community management and customer service.The ideal candidate is proactive, highly communicative, organized under pressure, and able to represent Vatic Pro with strong judgment, a helpful tone, and an authentic understanding of how to build community around a sports brand.What You’ll DoSocial Media MarketingHelp plan, create, schedule, and publish content across Vatic Pro’s social-media channels, including Instagram, TikTok, Facebook, YouTube, and other relevant platforms.Build and maintain a consistent social-media content calendar aligned with product launches, promotions, ambassador activity, seasonal campaigns, events, and brand priorities.Write clear, engaging, on-brand captions, story copy, community posts, product messaging, and short-form marketing content.Coordinate social content needs with internal teams, ambassadors, creators, photographers, videographers, and outside partners.Identify and organize user-generated content, ambassador content, product reviews, testimonials, customer photos, and other community assets for use across social channels.Monitor comments, direct messages, tags, mentions, and community conversations to ensure timely, professional, and helpful responses.Help develop creative ideas for social campaigns, product launches, giveaways, athlete and ambassador features, educational content, trend-based content, and brand storytelling.Stay current on platform trends, competitor activity, pickleball culture, creator formats, and new content opportunities.Track social-media performance, including reach, engagement, follower growth, video performance, website traffic, and content trends.Share recurring audience feedback, product questions, content insights, and community trends with the broader Vatic Pro team.Help ensure social-media content is accurate, polished, visually consistent, and aligned with the Vatic Pro brand voice.Ambassador Community ManagementServe as a primary point of contact for Vatic Pro’s ambassador communitManage ambassador emails, direct messages, questions, applications, program updates, discount-code requests, product inquiries, and other communications.Keep ambassador records, applications, activity tracking, and program information organized and up to date.Coordinate ambassador announcements, product launches, promotional opportunities, content requests, and feedback collection.Help maintain a positive, engaged, and well-informed ambassador community that reflects the Vatic Pro brand.Identify standout ambassadors, strong content creators, potential partnerships, community trends, and issues requiring attention from the broader team.Help develop systems, templates, workflows, and communication processes that make the ambassador program more scalable and valuable.Encourage ambassador participation in product launches, social campaigns, events, reviews, and user-generated-content initiatives.Customer Service & Community SupportManage and respond to customer emails, social-media messages, comments, and other inbound inquiries.Assist customers with product questions, paddle recommendations, shipping issues, warranty requests, orders, discount codes, and account-related concerns.Resolve nuanced customer situations with empathy, accuracy, urgency, and attention to detail.Learn Vatic Pro’s paddle lineup, specifications, policies, promotions, and brand voice in order to provide clear and helpful support.Escalate sensitive, high-priority, or complex issues when needed and ensure they are followed through to resolution.Identify recurring questions, customer feedback, product concerns, and operational issues, then communicate those insights to the appropriate internal team members.Help maintain and improve customer-service templates, internal documentation, workflows, and response systems.Protect the customer experience by responding in a way that is professional, human, solution-oriented, and consistent with the Vatic Pro brand.What We’re Looking ForBachelor’s degree preferred in marketing, communications, business, management, or a related field.Based in, or able to commute to, the Orange County / Irvine area for a hybrid work schedule.Excellent written communication skills, including strong grammar, clarity, tone, and attention to detail.Experience managing or supporting social-media accounts for a consumer brand, e-commerce company, sports brand, agency, or personal brand.Comfortable creating compelling captions, short-form social copy, customer-facing responses, ambassador communications, and marketing content.Strong understanding of Instagram, TikTok, Facebook, YouTube, and current social-media content formats and trends.Highly organized and capable of managing a content calendar, inboxes, community conversations, customer cases, and multiple deadlines at once.Strong customer-service instincts and the ability to handle nuanced or difficult customer situations professionally.Comfortable working independently while communicating clearly with a small, fast-moving team.Reliable with sensitive information, customer data, internal communications, and time-sensitive priorities.Proactive problem solver who notices issues early, follows through, and does not need constant direction.Interest in community building, e-commerce, sports, fitness, pickleball, consumer products, or creator marketing is strongly preferred.Familiarity with Shopify, Gorgias, Klaviyo, Instagram, TikTok, Meta Business Suite, Canva, Gmail, Slack, Google Workspace, Excel/Google Sheets, or similar tools is a major plus.Experience with ambassador programs, influencer marketing, customer success, e-commerce support, or community management is preferred.What Success Looks LikeIn this role, you will help make Vatic Pro’s social channels more consistent, engaging, and community-driven while ensuring that customers and ambassadors receive thoughtful, accurate, and timely support.You will succeed by:Keeping social-media content organized, on-brand, and consistently published.Helping turn ambassador and customer activity into meaningful content and community momentum.Responding quickly and professionally to customer, ambassador, and social-media inquiries.Identifying content opportunities, audience feedback, recurring issues, and community trends before they become larger problems.Maintaining a strong, positive brand presence across public social channels, direct messages, customer support, and ambassador communications.Bringing structure, ownership, creativity, and follow-through to a growing brand in a fast-moving category.

The Club Administrator is the operational backbone of our volleyball club. This role is responsible for ensuring everything off the court runs seamlessly so our coaches and athletes can focus on performance. From managing facility logistics and registrations to coordinating club communications and major events, you will be the central hub connecting staff, players, parents, and volunteers.Key Responsibilities 1. Administration & System ManagementInbox Triaging: Act as the first point of contact for the club; manage and triage the main incoming email accounts to ensure timely responses.Swift Scheduling System Management: Serve as the administrator for the Swift platform, inputting schedules, tracking court usage, and resolving booking conflicts.Registration Creation: Set up and manage online sports registrations for tryouts, regular seasons, camps, and clinics.Compliance Tracking: Oversee and manage player and coach JVA waivers, background checks, and required safety certifications/trainings.SportsEngine Management: Build out, maintain, and update team rosters and official team schedules within the SportsEngine platform.2. Event & Logistics ManagementTryout Logistics: Coordinate the operational setup for club tryouts, including check-in procedures, number assignments, and data collection.Host Site Staffing & Logistics: Organize staffing, concessions, admissions, and physical layout for club-hosted tournaments and events.Volunteer Coordination: Schedule and manage parent/community volunteers for tournaments, fundraisers, and special events.Picture Night: Plan and organize the annual club picture night, coordinating schedules between teams and the photography vendor.3. Facility & Equipment ManagementFacility Management: Oversee day-to-day facility operations, ensuring a clean, safe, and welcoming environment.Revenue Optimization: Proactively market and fill non-peak gym hours with rentals, clinics, or community events to maximize facility revenue.Equipment Management: Maintain inventory, track, and manage all volleyball equipment (nets, balls, carts, training aids).Uniform & Apparel Ordering: Lead the ordering, sizing logistics, and distribution of player uniforms and coach apparel.4. Communications & MarketingClub Updates: Draft and distribute regular email newsletters and operational updates to club families and staff.Digital Presence: Maintain and update the club website (including coach bios) and keep social media channels active and engaging.Sponsorships & Fundraising: Lead initiatives to acquire corporate sponsorships and organize club-wide fundraising campaigns.Qualifications & SkillsExperience: 2+ years in sports administration, event coordination, or office management (experience in youth sports or volleyball is a major plus).Tech Savvy: Proficiency with sports management software (specifically Swift), registration platforms, and basic website/social media management tools.Organization: Exceptional multitasking skills; ability to manage moving parts across multiple age groups and teams.Communication: Strong written and verbal communication skills for interacting with parents, coaches, and vendors.Flexibility: Willingness to work evenings and weekends during peak tournament and tryout seasons.Position TypeFull-Time (with seasonal variance in hours)

Mindful Body Therapy & Wellness focuses on creating a safe and understanding environment for individuals seeking mental health support. Our clinicians tailor treatments to individual strengths using a variety of therapeutic approaches such as cognitive behavioral therapy, narrative therapy, and mindfulness. We address diverse mental health concerns such as eating disorders, anxiety, depression, trauma, and life transitions to help individuals achieve their recovery goals. This is a full-time role primarily based in Andover, MA, with the flexibility for some remote work. ResponsibilitiesThe primary goal of a clinician is to provide therapy to clients while operating in a team environment. Therefore, a Clinician is responsible for:Conducting a minimum of 25 therapy sessions per weekCompleting thorough assessments of clients' mental health needs and develop personalized treatment plansCollaborating with clients to establish goals and monitor progress throughout therapyEmploying evidence-based therapeutic techniques to address a range of mental health concernsMaintaining accurate and up-to-date client records in compliance with ethical and legal standardsCollaborating with other healthcare professionals, such as psychiatrists, social workers, and case managers, to ensure comprehensive care for clientsOffering crisis intervention and support to clients in urgent situationsParticipating in regular supervision, training, and professional development activities to enhance clinical skillsUpholding ethical standards and confidentiality in all aspects of therapy practiceAttending and engaging in staff meetings, collaboration meetings, and group supervision Additional related tasks may be added to this description based on the needs of the practice.  Required Skills and QualificationsA Clinician must be working toward or hold licensure in a Social Work, Counseling, or a related field in addition to:Strong knowledge of therapeutic modalities and interventionsAbility to work effectively with individuals of all agesSkills in conducting assessments and developing treatment plansProficiency in crisis intervention and trauma-informed careExcellent interpersonal and communication skillsAbility to work independently and as part of a collaborative teamA welcoming personalityEmpathetic, non-judgmental, and culturally sensitive approach to therapyCommitment to continuous learningExperience working with eating disorders, preferred  Clinician BenefitsHealth and Dental insurancePaid time offPaid sick timeCovered cost of a Psychology Today accountContinuing Education Unit reimbursementInvestment matching Flexible work arrangements including remote work and flexible schedulingProfessional development opportunities such as group collaboration, outside provider presentations, conferencesAdministrative assistanceSupervision

OverviewAt PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget.  Our Science & Technology directorates include National Security, Integrated Discovery Sciences, and Energy and Environment. In addition, we have an Environmental Molecular Sciences Laboratory, a Department of Energy, Office of Science user facility housed on the PNNL campus. The National Security Directorate (NSD) drives science-based, mission-focused solutions to take on complex, real-world threats to our nation and the world.  The AI and Data Analytics Division, part of the National Security Directorate, combines profound domain expertise and creative integration of advanced hardware and software to deliver computational solutions that address complex data and analytic challenges. Working in multidisciplinary teams, we connect foundational research to engineering to operations, providing the tools to innovate quickly and field results faster. Our strengths are integrated across the data analytics lifecycle, from data acquisition and management to analysis and decision support. ResponsibilitiesThe Principal Advisor is a senior strategic role focused on the intersection of science and data analytics. The advisor will work across PNNL, U.S. Government sponsors, other national laboratories, industry, and academia to define research priorities and develop programs that use data-intensive and AI-enabled approaches to address science challenges. The successful candidate will bring recognized experience in a life science discipline, a strong record of building mission-driven research programs, and the ability to unite scientists, data scientists, engineers, analysts, and policymakers around clearly defined outcomes. This is a strategy and program-development role that requires technical fluency across both life science and data science, not a laboratory research or software development position. In this role, you will: Set the research direction for data-enabled science Work with sponsors and PNNL leaders to identify priority science challenges, then translate them into focused research questions, success measures, and investment roadmaps. Shape a coherent portfolio spanning areas such as computational biology/chemistry and AI-enabled research. Develop and grow sponsor-driven research programs Establish and strengthen relationships with government sponsors and mature high-value concepts into funded, multi-year research programs with defined mission outcomes. Align scientific objectives with sponsor requirements, policy and operational constraints, technology readiness, and pathways for transition or adoption. Lead multidisciplinary teams and partnershipsBuild durable collaborations with government agencies, national laboratories, universities, and industry; lead working sessions that produce clear requirements, decisions, and follow-on actions. Advise senior leaders and strengthen staff capability Brief senior government and laboratory leaders on emerging analytical approaches, clearly communicating technical implications, limitations, and investment choices. Mentor staff on sponsor engagement, program development, and executive communication while ensuring technical and analytic products are rigorous, policy-relevant, and actionable.  This is a remote position within the United States and requires regular travel to Richland, WA, Seattle, WA, and sponsor or partner locations. QualificationsMinimum Qualifications: BS/BA and 13 years of experience developing or leading research programs -OR- MS/MA or higher and 11 years of experience developing or leading research programs Experience briefing and supporting senior U.S. Government leaders Preferred Qualifications: Advanced degree in a life science discipline. Demonstrated technical fluency in both life science and data-intensive analytical methods. Documented success defining a new research direction and growing it into one or more externally funded, multi-year programs. Five or more years leading multidisciplinary teams or portfolios that included both life scientists and data scientists, computational researchers, or engineers. Demonstrated experience establishing research partnerships across at least three of the following: government agencies, national laboratories, universities, nonprofit research organizations, and industry. Experience in a DOE national laboratory or a comparable federally funded research and development center. Active clearance. Hazardous Working Conditions/EnvironmentNot applicable.  Additional InformationThis position requires the ability to obtain and maintain a federal security clearance. A security clearance background investigation includes review of your employment, education, financial, and criminal history, as well as interviews with you and your personal references, neighbors, and co-workers to determine trustworthiness, reliability, and loyalty to the United States.  The investigation also examines your foreign connections, drug and alcohol use, foreign influence, and overall conduct.  Requirements: U.S. Citizenship Background Investigation: Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified matter in accordance with 10 CFR 710, Appendix B. Drug Testing: All Security Clearance positions are Testing Designated Positions, which means that the applicant selected for hire is subject to pre-employment drug testing, and post-employment random drug testing. In addition, applicants must be able to demonstrate non-use of illegal drugs, including marijuana, for the 12 consecutive months preceding completion of the requisite Questionnaire for National Security Positions (QNSP).  Note: Applicants will be considered ineligible for security clearance processing by the U.S. Department of Energy if non-use of illegal drugs, including marijuana, for 12 months cannot be demonstrated. Testing Designated PositionThis position is a Testing Designated Position (TDP). The candidate selected for this position will be subject to pre-employment and random drug testing for illegal drugs, including marijuana, consistent with the Controlled Substances Act and the PNNL Workplace Substance Abuse Program.  About PNNLPacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them! At PNNL, you will find an exciting research environment and excellent benefits including health insurance, and flexible work schedules. PNNL is located in eastern Washington State—the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab’s campus is only a 45-minute flight (or ~3 hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs. Commitment to Excellence and Equal Employment OpportunityOur laboratory is committed to fostering a work environment where all individuals are treated with fairness and respect while solving critical challenges in fundamental sciences, national security, and energy resiliency. We are an Equal Employment Opportunity employer. Pacific Northwest National Laboratory (PNNL) is an Equal Opportunity Employer. PNNL considers all applicants for employment without regard to race, religion, color, sex, national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws. We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at careers@pnnl.gov. Drug Free WorkplacePNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs. If you are offered employment at PNNL, you must pass a drug test prior to commencing employment. PNNL complies with federal law regarding illegal drug use. Under federal law, marijuana remains an illegal drug.  If you test positive for any illegal controlled substance, including marijuana, your offer of employment will be withdrawn.  Security, Credentialing, and Eligibility RequirementsAs a national laboratory, PNNL is responsible for adhering to the Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which require new employees to obtain and maintain a HSPD-12 Personal Identify Verification (PIV) Credential. To obtain this credential, new employees must successfully complete the applicable tier of federal background investigation post hire and receive a favorable federal adjudication.  The tier of federal background investigation will be determined by job duties and national security or public trust responsibilities associated with the job. All tiers of investigation include a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last 1 to 7 years (depending on the applicable tier of investigation). Illegal drug activities include marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws. For foreign national candidates:If you have not resided in the U.S. for three consecutive years, you are not eligible for the PIV credential and instead will need to obtain a favorable Local Site Specific Only (LSSO) Federal risk determination to maintain employment. Once you meet the three-year residency requirement thereafter, you will be required to obtain a PIV credential to maintain employment. The tier of federal background investigation required to obtain the PIV credential will be determined by job duties at the time you become eligible for the PIV credential. Mandatory RequirementsPlease be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a “country of risk” without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment. Rockstar RewardsEmployees and their families are offered medical insurance, dental insurance, vision insurance, robust telehealth care options, several mental health benefits, free wellness coaching, health savings account, flexible spending accounts, basic life insurance, disability insurance*, employee assistance program, business travel insurance, tuition assistance, relocation, backup childcare, legal benefits, supplemental parental bonding leave, surrogacy and adoption assistance, and fertility support. Employees are automatically enrolled in our company-funded pension plan* and may enroll in our 401 (k) savings plan with company match*. Employees may accrue up to 120 vacation hours per year and may receive ten paid holidays per year.* Research Associates excluded.**All benefits are dependent upon eligibility. Click Here For Rockstar Rewards Notice to ApplicantsPNNL lists the full pay range for the position in the job posting. Starting pay is calculated from the minimum of the pay range and actual placement in the range is determined based on an individual’s relevant job-related skills, qualifications, and experience. This approach is applicable to all positions, with the exception of positions governed by collective bargaining agreements and certain limited-term positions which have specific pay rules. As part of our commitment to fair compensation practices, we do not ask for or consider current or past salaries in making compensation offers at hire. Instead, our compensation offers are determined by the specific requirements of the position, prevailing market trends, applicable collective bargaining agreements, pay equity for the position type, and individual qualifications and skills relevant to the performance of the position. Minimum SalaryUSD $194,900.00/Yr. Maximum SalaryUSD $329,000.00/Yr.

Registered Behavior Technician - RBT/BT - Full-TimeABA Centers of AmericaMilford, MARBT: Starting rate of $23.50 per hour.BT: Starting rate of $21.25 per hour.*Final compensation determined by experience, training, and educationGrow Your Career in ABA Join one of the nation’s fastest-growing providers of autism care and make a meaningful impact every day. At ABA Centers, we’re committed to delivering high-quality Applied Behavior Analysis (ABA) therapy while investing in our team’s growth and success.Whether you’re already a Registered Behavior Technician (RBT) or just starting your journey, we provide paid training, mentorship, and a clear path for career advancement. If you’re not yet certified, we’ll support you through our ABA Academy of Excellence to help you prepare for and pass the RBT exam, which is required by the licensing board (BACB) to deliver care.Who We Are We are a leading and rapidly growing provider of Applied Behavior Analysis (ABA) therapy, committed to delivering life-changing outcomes for individuals with autism and their families.Our mission is to deliver life changing outcomes for people with Autism, and their families, through rapid access to care - including diagnosis and individualized applied behavior analysis therapy. We achieve this mission by expanding access to high-quality, compassionate care while driving measurable results. We are guided by core values that define how we work every day, People First, The Joy Effect, Data-Driven Excellence, Disrupt with Purpose, Celebrate Uniqueness, and Resilient and Responsible, ensuring we prioritize those we serve, create meaningful connections, continuously improve outcomes, challenge the status quo, and hold ourselves accountable to the highest standards.What You’ll DoDirect Client Support Deliver ABA therapy in homes, schools, communities, clinics, or other venues depending on client needs Teach communication, social, and daily living skills Implement individualized treatment plans under BCBA supervision Track Progress & Maintain Quality Collect, organize, and document session data accurately Collaborate & Communicate Work closely with BCBAs, team members, and families Participating in team meetings and ongoing training Support OperationsAssist with administrative and clinical support tasks as needed

DescriptionCHRISTUS Health, as a recipient of grant funding, partners with AmeriCorps State and National to provide outreach, education, and navigation services to address the social determinants of health across each of the communities we serve. Significant goals of this partnership are to: 1) Serve communities with concentrated poverty, rural communities, and tribal communities; 2) Create workforce pathways for AmeriCorps members, including deliberate training, such as pre-apprenticeship and apprenticeship opportunities, certifications, and hiring preferences or support; and 3) Enhance member experience by providing opportunities for skill attainment, personal growth, and connections to the community they are serving in support of a lifetime of civic participation.  To this end, CHRISTUS Health will engage with individuals to serve their communities as AmeriCorps service members. Members serve for a minimum of a one-year term and will not be considered employees of CHRISTUS Health. Members have the opportunity to receive Community Health Worker training and obtain state certification. A living allowance, health insurance, and end of service education award (managed by AmeriCorps State and National) are provided, but other CHRISTUS Health employee benefits will not be offered to individuals participating in this program.   More information about AmeriCorps is available here: Serve | AmeriCorps Summary: Working collaboratively with AmeriCorps Community Connector Members, Community Health Workers, clinicians, and administrative staff, the AmeriCorps Community Connector II uses advanced community health skills to provide mentorship, technical assistance, and quality review for AmeriCorps Community Connector I team members. The role includes consolidating programmatic data and sharing insights with leadership.  The Community Connector II delivers culturally competent, patient‑centered screening, referral, and navigation services to connect individuals and families with appropriate social and medical resources. This position supports individuals in developing care plans, identifying barriers, setting goals, and accessing needed services. Additionally, the role facilitates communication between individuals and clinical or community providers, provides health and wellness education, maintains accurate data and documentation, and supports initiatives aligned with the Community Health Needs Assessment and Community Health Improvement Plan.  Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.  Conducts social needs screenings and links individuals to appropriate community resources through referral and navigation services.  Assists individuals in creating action plans to address identified needs, encouraging goal‑setting, problem‑solving, and ongoing progress monitoring.  Provides health, wellness, disease‑prevention, and resource education to individuals and families.  Mentors and coaches AmeriCorps Community Connector I team members, providing guidance, skill‑building, and technical assistance for program implementation.  Supports daily program planning and delivers regular updates to the Connector I team members.  Observes and reviews Connector I activities, including patient interactions and data entry, to ensure quality, accuracy, and adherence to program standards.  Reviews and consolidates programmatic data and provides regular reports on performance metrics and program impact to ministry leaders and the AmeriCorps team.  Builds trusting relationships through culturally appropriate support, structured visits, and follow‑up communications across various community settings.  Maintains up‑to‑date knowledge of community resources and collaborates with  community‑based partners to support individuals’ needs and gather feedback on referral outcomes.  Enhances care coordination by facilitating communication and relationships between individuals and healthcare or community providers.  Collaborates with supervisors and clinical teams to coordinate care and address identified healthcare needs.  Supports individuals with chronic disease self‑management and medication adherence.  Promotes appropriate use of primary care and assists individuals in identifying primary care options and establishing a medical home.  Completes accurate documentation and maintains data in compliance with organizational policies, state and federal regulations, and confidentiality requirements.  Protects all patient information and adheres to all privacy and confidentiality standards.  Committed to serving vulnerable populations and a willingness to learn about health issues, the healthcare system, and community resources.  Perform other related duties as assigned.  Requirements: Education/Skills  High school diploma or equivalent required  Some college or a Community Health worker training program preferred  Computer skills (to include data entry into Electronic Medical Records Systems, report extraction, and data maintenance in spreadsheets) required  Strong organizational and communication skills required  Must have good judgment, initiative, flexibility, and the ability to build positive, open-minded, and nonjudgmental relationships  Bilingual (English/Spanish) preferred  Experience  2 or more years of experience in volunteering or working in a community setting, healthcare facility, public health department, or community-based organization preferred  Licenses, Registrations, or Certifications  Promotor(a) or Community Health Worker Certification required within 6 months of hire  In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.  Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Full Time

Housekeeping AssistantSummary of PositionThe Housekeeping Assistant plays an integral role in the success of our team, our community, and creating a place our residents are proud to call home. The primary purpose of this position is to perform the daily activities of the Housekeeping Department in accordance with current federal, state, and local standards, guidelines and regulations governing our facility, and as may be directed by the Executive Director, and/or the Director of Housekeeping, to assure that our facility is maintained in a clean, safe, and comfortable manner.Essential Job Functions Perform daily housekeeping functions and tasks as assigned and follow established safety precautions and infection control procedures. Ensure that work/cleaning schedules are followed as closely as practical. Coordinate daily housekeeping services with nursing services when performing routine cleaning assignments in resident living and/or recreational areas. Ensure that assigned work areas are maintained in a clean, safe, comfortable, and attractive manner. Dispose of personal protective equipment in accordance with our established sanitation procedures. Ensure that an adequate supply of housekeeping supplies to perform daily tasks is maintained in utility/janitorial closets. Assist others in lifting heavy equipment, supplies, etc., as directed or requested. Clean/polish furnishings, fixtures, ledges, room heating/cooling units, etc., in resident rooms, recreational areas, etc., daily. Clean, wash, sanitize, and/or polish bathroom fixtures. Ensure that water marks are removed from fixtures. Clean windows/mirrors in resident rooms, recreational areas, bathrooms, and entrance/exit ways. Clean floors which include sweeping, dusting, damp/wet mopping, disinfecting, etc. (NOTE: Ensure that appropriate caution/safety signs are properly set up prior to performing such duties.) Clean carpets, including vacuuming Clean walls and ceilings by washing, wiping, dusting, spot cleaning, disinfecting, deodorizing, etc. Remove dirt, dust, grease, film, etc., from surfaces using proper cleaning/disinfecting solutions. Clean hallways, stairways, elevators, and vacant rooms. Ensure that work/assignment areas are clean, and that equipment, tools, supplies, etc., are properly stored at all times, as well as before leaving such areas for breaks, mealtimes, and end of the workday. Perform other job-related duties as assigned. Knowledge and Critical Skills Be able to make independent decisions and follow instructions. Deal tactfully with personnel, prospects, residents, family members, visitors, government agencies/personnel, and the public. Capable of working with ill, disabled, elderly, and emotionally upset people within the facility. Communicate effectively in a manner that is sufficient for effective communication with supervisors, team members, prospects, residents, and families. Knowledge/proficiency of Microsoft Office Suite. Education and ExperienceMust meet all applicable state and federal requirements for this position.Supervisory ResponsibilityThis position does not have any direct reports or supervisory requirements.Working Conditions and Physical DemandsTasks assigned to this position may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals.Physical Requirements - The Physical activities of this position involve: Must be able to lift 50 pounds at times Alternating between standing and sitting Cognitive Requirements - The Cognitive activities with or without prosthetics of this position are: Executes tasks independently Ability to express yourself clearly and effectively General computer literacy Environmental Requirements - An individual in this position may be exposed to:Ambient room temperatures and lightingOther Requirements -n/aPlatinum Service®Platinum Service® is characterized by a high level of responsiveness delivered in a competent, timely, and caring way. Employees commit to providing courteous, responsive, and quality service to our residents by following the principles of our Platinum Service® program.ConclusionAll employees are expected to follow all policies and procedures. These policies and procedures can be found in the employee handbook, department policy and procedure manuals, and with your supervisor. This job description is intended to convey information essential to understanding the scope of the position, and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.AcknowledgementI understand this job description and its requirements, and that I am expected to complete all job-related duties as assigned. I understand the essential functions may be altered from time to time.By signing below, I acknowledge that I am able to perform the essential functions of this job with or without reasonable accommodation. If I require reasonable accommodation, I will inform the recruiter/hiring manager, my manager, or Human Resources and agree to participate in the interactive process to discuss possible accommodations.

DescriptionSummary: The Clinical Educator II plays a vital role in advancing clinical excellence through the design, delivery, and evaluation of clinical education and competency development. This role leads and supports onboarding, orientation, and ongoing professional development for clinical staff across diverse specialties. The educator applies adult learning principles, evidence-based practices, and innovative modalities - including simulation, eLearning, and microlearning - to foster a culture of continuous learning and clinical proficiency. The Clinical Educator II collaborates with clinical teams to ensure education initiatives meet regulatory standards, support safe patient care, and align with organizational goals. Serves as a subject matter expert and mentor to Clinical Educator I and other staff. Participates in and supports the strategic planning and quality improvement efforts of the education team. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Conducts learning needs assessments to identify gaps in clinical knowledge, skills, and practice. Designs, develops, and leads education programs using contemporary teaching strategies and technologies. Facilitates onboarding and orientation for new clinical staff, ensuring smooth integration into practice environments. Coordinates and validate clinical competencies for new hires and existing staff, including annual skills assessments and regulatory requirements. Integrates simulation-based learning, case-based scenarios, and hands-on training to enhance clinical decision-making and critical thinking. Serves as a resource and mentor for preceptors, supporting their development and effectiveness in staff training. Promotes evidence-based practice and support staff in translating research into clinical application. Collaborates with interdisciplinary teams to support interprofessional education and shared learning experiences. Maintains documentation of educational activities, competency validations, and outcomes for compliance and quality improvement. Participates in committees and initiatives focused on clinical education, safety, and performance improvement. Evaluates program effectiveness and implements improvements. Serves as a resource for evidence-based practice and clinical standards. Responsible for other related duties as assigned. Job Requirements: Education/Skills Bachelor's of Science in Nursing (BSN) required; current enrollment considered with an expectation of completion within a defined timeframe Knowledge of adult learning principles, instructional design, and technology-enhanced learning tools (simulation, LMS, eLearning platforms) Experience 2 years of clinical experience required Experience in education, preceptorship, or staff development preferred Licenses, Registrations, or Certifications RN licensure in the state of employment or compact required ANCC Nursing Professional Development Certification (NPD-BC) preferred BLS required within 30 days of hire In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.  Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

Board Certified Behavior Analyst / BCBA ABA Centers of GeorgiaGainesville, GA / Full TimeStarting rate of $95K per year*Final compensation determined by experience, training, and education **RELOCATION PACKAGE UP TO $15K****STUDENT LOAN FORGIVENESS UP TO $24K**Why We’re the Best Place to Be a BCBA!Dedication to Better Outcomes – Smaller caseloads combined with our established clinical infrastructure mean you can focus on delivering high-quality care and lasting impact for children and families AI-Driven Efficiency – Streamline your workflow, reduce administrative tasks, and automate reporting, giving you more time to focus on your clients Unlimited Career Growth – Enjoy long-term opportunities to advance your career without the pressure of private equity investors Mentorship & Leadership Access – Collaborate with experienced BCBAs and leaders dedicated to your success and professional development Special Interest Groups – Connect with peers to deepen your expertise in areas like assessment, severe behavior, and school collaboration On-Demand Clinical Support – Access continuous training and resources through our ABA Academy of Excellence to stay at the top of your game Investment in Talent – We hire top talent and invest in developing our RBT teams, ensuring the best care for our clients and stability for our BCBAs Commitment to Improving Autism Care – We’re serious about innovation and change, as evidenced by having our own diagnostic teams and sponsorship of the Autism Research Laboratory at Temple University Industry Recognition – Proudly named in Inc. Magazine’s “Best in Business” for Health Services, making a lasting impact on our field and society Who We Are We are a leading and rapidly growing provider of Applied Behavior Analysis (ABA) therapy, committed to delivering life-changing outcomes for individuals with autism and their families. Our mission is to deliver life-changing outcomes for people with Autism, and their families, through rapid access to care - including diagnosis and individualized applied behavior analysis therapy. We achieve this mission by expanding access to high-quality, compassionate care while driving measurable results. We are guided by core values that define how we work every day, People First, The Joy Effect, Data-Driven Excellence, Disrupt with Purpose, Celebrate Uniqueness, and Resilient and Responsible, ensuring we prioritize those we serve, create meaningful connections, continuously improve outcomes, challenge the status quo, and hold ourselves accountable to the highest standards. What You’ll DoDesign, implement, and monitor skill-acquisition and behavior-reduction programs Oversee the implementation of behavior-analytic programs by RBTs and caregivers Conduct assessments related to the need for behavioral intervention (e.g., preference assessment, functional assessment, staff performance assessment, etc.) Be willing and able to supervise others seeking BCBA certification weekly Other typical BCBA activities 

Job Position: School PsychologistLocation: Montezuma, IN 47862Description: Part time: Consult and testing Birch Agency is seeking a dedicated School Psychologist to join a school district near Montezuma, Indiana for the 2026–2027 school year!Position Details: Location: Near Montezuma, IN Elementary school caseload 2026–2027 School Year Part-time position Starting pay: $55/hour In-person position Responsibilities: Conduct psychoeducational evaluations and assessments Collaborate with teachers, parents, and multidisciplinary teams Assist with the development of IEPs and intervention plans Provide consultation to school staff to support student success Promote positive academic, behavioral, and social-emotional outcomes for elementary students Requirements: Active Indiana School Psychologist license/certification required Strong communication and collaboration skills School-based experience preferred Join Birch Agency and make a meaningful impact by supporting elementary students in a collaborative school environment. We connect talented school professionals with rewarding opportunities in districts nationwide.Apply today to learn more about this exciting opportunity!#cat3#LI-JB1

DescriptionCHRISTUS Health, as a recipient of grant funding, partners with AmeriCorps State and National to provide outreach, education, and navigation services to address the social determinants of health across each of the communities we serve. Significant goals of this partnership are to: 1)Serve communities with concentrated poverty, rural communities, and tribal communities; 2) Create workforce pathways for AmeriCorps members, including deliberate training, such as pre-apprenticeship and apprenticeship opportunities, certifications, and hiring preferences or support; and 3) Enhance member experience by providing opportunities for skill attainment, personal growth, and connections to the community they are serving in support of a lifetime of civic participation.  To this end, CHRISTUS Health will engage with individuals to serve their communities as AmeriCorps service members. Members serve for a minimum of a one-year term and will not be considered employees of CHRISTUS Health. Members have the opportunity to receive Community Health Worker training and obtain state certification. A living allowance, health insurance, and end of service education award (managed by AmeriCorps State and National) are provided, but other CHRISTUS Health employee benefits will not be offered to individuals participating in this program.  More information about AmeriCorps is available here: Serve | AmeriCorps  Summary: Working collaboratively as part of a team of AmeriCorps Community Connector Members, Community Health Workers, clinicians, and administrative staff, the AmeriCorps Community Connector I provides culturally competent, patient‑centered screening, referral, and navigation services to connect individuals and families with appropriate social and medical resources. The role includes developing care plans, identifying barriers and goals, supporting communication between individuals and service providers, and delivering education on health, wellness, and community resources. The Community Connector I also collects and maintains referral and outcome data in accordance with established protocols and confidentiality requirements and supports initiatives aligned with the Community Health Needs Assessment and Community Health Improvement Plan.  Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.  Provides social needs screening and links individuals to community resources through referral and navigation services.  Assists individuals in developing action plans to address identified needs, encouraging goal‑setting, identifying challenges, and monitoring progress.  Educates individuals on healthcare, community resources, wellness, and disease prevention.  Provides culturally appropriate support and builds trusting relationships through structured visits and follow‑up communications across various community settings.  Maintains current knowledge of local community resources to effectively address identified needs.  Facilitates communication and relationship‑building between individuals and healthcare or community resource providers.  Collaborates with supervisors and the clinical team to coordinate care and address healthcare needs.  Supports chronic disease self‑management and medication adherence.  Promotes appropriate use of primary care and helps individuals identify primary care options and a medical home.  Completes documentation and record keeping in compliance with organizational policies, state and federal regulations, and confidentiality standards.  Partners with community‑based organizations to gather feedback on referral and navigation outcomes.  Protects the confidentiality of all patient information and follows all privacy requirements.  Committed to serving vulnerable populations and a willingness to learn about health issues, the healthcare system, and community resources.  Perform other related duties as assigned.  Requirements: Education/Skills  High school diploma or equivalent required  Computer skills (to include email, calendar scheduling, instant messages, Word documents, and Excel) required  Strong organizational and communication skills required  Must have good judgment, initiative, flexibility, and the ability to build positive, open-minded, and nonjudgmental relationships  Bilingual (English/Spanish) preferred  Experience  1 year of experience in volunteering or working in a community setting, healthcare facility, public health department, or community-based organization preferred  Licenses, Registrations, or Certifications  Promotor(a) or Community Health Worker Certification required within 6 months of hire  In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.  Work Schedule: MULTIPLE SHIFTS AVAILABLE Work Type: Full Time

Job Position: School PsychologistLocation: Waverly, MI 48917Description:Birch Agency is seeking a dedicated School Psychologist to join a school district near Waverly, Michigan for the 2026–2027 school year!Position Details: Location: Near Waverly, MI District-wide assignment 2026–2027 School Year Full-time position Starting pay: $55/hour In-person position Responsibilities: Conduct psychoeducational evaluations and assessments Collaborate with educators, parents, and multidisciplinary teams Support the development of IEPs and intervention plans Provide consultation to school staff to promote student success Help foster positive academic, behavioral, and social-emotional outcomes for students Requirements: Active Michigan School Psychologist license/certification required Strong communication and collaboration skills School-based experience preferred Join Birch Agency and make a meaningful impact in the lives of students while working with a supportive educational team. Birch Agency connects talented school professionals with rewarding opportunities in districts nationwide.Apply today to learn more about this exciting opportunity!#cat3#LI-JB1

About UsThe City of Trenton is the capital of New Jersey, serving a diverse community of over 85,000 residents. We are committed to keeping our residents informed, engaged, and connected. Our communications team plays a vital role in sharing important updates, highlighting city services, and building community pride. We are looking for someone to help us tell that story. The RoleWe are looking for a Social Media Coordinator to manage our digital presence and engage with the community across our social media platforms. You will create content, share important city updates, and help residents stay connected to what is happening in Trenton. This is a hybrid role, so you will work remotely most days, with occasional visits to our Trenton location for meetings and content capture. You will be the voice of the city online. What You'll DoCreate and curate engaging content for social media platforms (Facebook, Instagram, X, etc.)Share city updates, events, and important announcementsMonitor and respond to comments, messages, and mentions in a timely and professional mannerTrack and report on social media analytics and engagement metricsCollaborate with city departments to share their news and initiativesCapture photos and video at city events and locationsStay up to date with social media trends and best practicesMaintain content calendars and ensure consistent postingEnsure all content aligns with city values and brand guidelinesSupport emergency communications when needed Ready to Join Us?If you are creative, community-minded, and want to help tell the story of New Jersey's capital city, we would love to hear from you. Apply today and help us keep Trenton connected.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigation Worker Trainee Job Title: CPI INV Trainee Spec I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 11 Posting Number: 21400 Closing Date: 09/25/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $3,816.65 - $5,372.41 Pay Frequency: MonthlySalary Group: TEXAS-B-17 Shift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: LAREDO Job Location Address: 1500 N ARKANSAS Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Spanish Bilingual RequiredBrief Job Description:  Child Protective Investigations (CPI), Family Investigations and Alternative Response (FIAR) Investigators play a critical role in protecting children and strengthening families. Investigators respond to reports of alleged child abuse or neglect, gather and assess information, evaluate child safety and future risk, and work with families to address concerns and reduce the likelihood of future harm. They are responsible for making informed decisions that can significantly impact the lives of children and families. This is a mobile, field-based position where the work occurs where children and families live, learn, and receive services. Investigators spend much of their time in homes, schools, hospitals, childcare facilities, law enforcement agencies, courts, and other community locations. This is not a traditional office job and is not a work-from-home position. The core responsibilities of the job require regular face-to-face contact with children, families, caregivers, and community partners. While technology supports the work, the work itself happens in the field. Employees may also be required to work from an office location when directed by their supervisor. The position requires flexibility, sound judgment, and the ability to adapt to rapidly changing circumstances. A typical day may involve interviewing children and families, coordinating with schools, medical professionals, law enforcement, attorneys, and courts, responding to urgent safety concerns, and completing extensive documentation. Investigators must quickly absorb, assess, and act upon large amounts of information while balancing multiple active cases, urgent child safety concerns, court obligations, extensive documentation requirements, and competing demands from families, community partners, supervisors, and agency leadership. The work requires the ability to make informed decisions under pressure, adapt to rapidly changing circumstances, and maintain thorough and timely documentation despite a fast-paced and unpredictable workload. The work is often physically, mentally, and emotionally demanding. Investigators may encounter families experiencing crisis, substance abuse, family violence, mental health challenges, or other significant stressors. They may enter environments ranging from professional settings such as hospitals and courtrooms to homes that are unsanitary, isolated, or potentially unsafe. Investigators must remain professional, objective, and compassionate while addressing difficult and emotionally charged situations. Work schedules are dictated by the safety needs of children and families, not by a traditional 8-to-5 workday. Extended workdays, after-hours responses, weekend work, and holiday work are common aspects of the job. Investigators frequently encounter situations that require immediate action and may remain on duty until a child's safety has been assured, regardless of the hour. Significant travel is required and may include unexpected long-distance trips across the state with little advance notice. Investigators must be prepared to adjust plans, manage competing demands, and respond to emerging situations whenever and wherever the work requires. This career is not for everyone. The workload is demanding, the subject matter can be heartbreaking, and the responsibility is significant. However, for individuals who are mission-driven and committed to making a difference in the lives of vulnerable children and families, the work provides a unique opportunity to create meaningful and lasting impact. People who thrive in this role are those who remain focused on the mission, even during the most challenging days, because they understand that their efforts can profoundly change the trajectory of a child's life. HELP US MAKE A DIFFERENCE: To explore more of what Investigation Specialists do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs): Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous.    Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children. Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect.  This could involve children with serious injuries and child fatalities. Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. Assesses child safety and takes the necessary actions to protect the child as appropriate.  This could include removing a child from their family. Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships. Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner.   Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody.    Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend. Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community. Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours. Maintains a balance of objectivity and empathy for families living in stressful and crisis situations. Attends and participates in training/meetings/staffings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication Skill in establishing and maintaining effective working relationships Skill in problem solving techniques Ability to operate a personal computer Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm Ability to be on call on a rotating basis and work irregular hours Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Investigations Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.    Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Child Protective Investigations Specialist II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services. Child Investigations Specialist III:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III  in Texas Department of Family and Protective Services. Child Investigations Specialist IV:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria  Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice. Prior work experience in human services, social work, mental health, legal, or criminal justice such as parole/probation or related fields. Bilingual (English/Spanish) preferred. Typing and writing proficiency or writing-related experience/education.  Additional Information: This position may be filled at any level from a Child Protective Investigations Specialist I to a Child Protective Investigations Specialist IV. Factors such as education and experience may be considered when establishing the starting salary.  Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. If you leave Family Investigations or AR and return within the last 12-months, the INV stipend is given immediately. All other situations must wait the 120 days to receive the INV stipend. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit.  Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.  Learn about the essential COMPETENCIES required/acquired during the first few months of employment here:  DFPS - CPS Practice Guides & Core Competencies PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances—including last-minute situations—where you’ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed.   Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPS Family Based Safety Services Worker Job Title: CPS FBSS Spec I Agency: Dept of Family & Protectve Svc Department: Region 11 CPS Dir Del - FBSS Posting Number: 21316 Closing Date: 09/25/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $3,816.65 - $5,372.41 Pay Frequency: MonthlySalary Group: TEXAS-B-17 Shift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 85% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: EDINBURG Job Location Address: 300 E CANTON RD Other Locations: Mcallen; Edinburg MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Bilingual Required After a family has been investigated, a Family Based Safety Services (FBSS) worker helps them make changes to protect their children from abuse and neglect and keep them safe at home. This involves providing services offered by the agency, the family's community, and their extended families.Newly hired employees holding a Master's Degree in Social Worker may qualify for an increase at the point of hire.HELP US MAKE A DIFFERENCE:To explore more of what CPS Family Based Safety Services Workers do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs):  Responds quickly in crisis situations. Provides time limited in-home services to meet the specific needs of families by identifying insufficient protective capacities, developing treatment plans, and using appropriate and necessary resources to minimize risk and provide for safety of the child; and maintains contact with parents and children to achieve treatment goals. Assesses child safety and takes the necessary actions to protect the child as appropriate.  This could include removing a child from their family. Interacts objectively with “caretakers” who have abused and/or neglected children in their care. Discusses issues with families related, but not limited to income, money management, and personal relationships that they will probably consider personal and private. Encounters family members who are angry and/or scared. Helps identify resources and community support available to the family. Assists parents to recognize behaviors that lead to child abuse and/or neglect and empower parents to identify ways to make the necessary behavioral changes. Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. Gather family and kinship information to support the child in a placement, should the child be placed in DFPS custody.   Documents all relevant and appropriate information gathered during the investigation and completing all required forms accurately and in a timely manner. Works flexible work hours beyond 8a.m.-5p.m., Monday - Friday. Maintains a balance of objectivity and empathic understanding when engaging families living in stressful and crisis situations. Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources. Attends and participates in trainings, meetings and staffings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication. Skill in establishing and maintaining effective working relationships. Skill in problem solving techniques Ability to operate a personal computer. Ability to travel and attend child and family visits as well as other work-related appointments and meetings after 5pm. Ability to be on call on a rotating basis and work irregular hours. Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions.  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Services Family Based Safety Worker I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.Child Protective Services Family Based Safety Worker II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services. Child Protective Services Family Based Safety Worker III:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.  Employed as a Child Protective Services Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services. Child Protective Services Family Based Safety Worker IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria  Degree in Social Work, Criminal Justice, Psychology, Human Development and Family Studies, Education, or Public Health. Previous professional or volunteer experience in a government agency, nonprofit, child protection, foster care, juvenile justice, mental health, or substance abuse services. Familiarity with trauma-informed care or experience conducting interviews or assessments with children and families.  Additional Information: This position may be filled at any level from a Child Protective Services Family Based Safety Services Worker Specialist I to a Child Protective Services Family Based Safety Services Worker IV. Factors such as education and experience may be considered when establishing the starting salary. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone. Learn about the essential COMPETENCIES required/acquired during the first few months of employment: DFPS - CPS Practice Guides & Core CompetenciesPHYSICAL REQUIREMENTS:These requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb.Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances—including last-minute situations—where you’ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed.  Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigation Worker Trainee Job Title: CPI INV Trainee Spec I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 5 Posting Number: 21465 Closing Date: 09/25/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $3,816.65 - $5,372.41 Pay Frequency: MonthlySalary Group: TEXAS-B-17 Shift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: BEAUMONT Job Location Address: 3105 EXECUTIVE BLVD Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12    Child Protective Investigations (CPI) Investigators investigate claims of child abuse and neglect. They have the difficult task of figuring out what happened and predicting what will happen in the future. CPI receives and investigates reports of abuse and neglect 24 hours per day, every day of the year.   A CPI investigation includes interviewing and gathering information to see if abuse or neglect happened and if intervention is necessary. The investigator considers both risk and safety issues and may recommend services for the child and family to reduce the risk of further abuse or neglect.   HELP US MAKE A DIFFERENCE:   To explore more of what Investigation Specialists do, click here. For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you. DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role.   Essential Job Functions (EJFs):   Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous. Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children. Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect. This could involve children with serious injuries and child fatalities. Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. Assesses child safety and takes the necessary actions to protect the child as appropriate. This could include removing a child from their family. Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships. Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner. Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody. Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend. Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community. Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours. Maintains a balance of objectivity and empathy for families living in stressful and crisis situations. Attends and participates in training/meetings/staffings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.   Knowledge, Skills and Abilities (KSAs):   Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication Skill in establishing and maintaining effective working relationships Skill in problem solving techniques Ability to operate a personal computer Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm Ability to be on call on a rotating basis and work irregular hours Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions   Registrations, Licensure Requirements or Certifications:   This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license.   Initial Screening Criteria:   Child Protective Investigations Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.   Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.   Child Protective Investigations Specialist II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at- risk populations. Employed as a Child Protective Investigations Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services.   Child Investigations Specialist III: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at- risk populations. Employed as a Child Protective Investigations Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services.   Child Investigations Specialist IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at- risk populations. Employed as a Child Protective Investigations Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services.   Preferred Criteria   Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice. Prior work experience in human services, social work, mental health, legal, or criminal justice such as parole/probation or related fields. Bilingual (English/Spanish) preferred. Typing and writing proficiency or writing-related experience/education.   Additional Information:   This position may be filled at any level from a Child Protective Investigations Specialist I to a Child Protective Investigations Specialist IV. Factors such as education and experience may be considered when establishing the starting salary.   Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. If you leave Family Investigations or AR and return within the last 12-months, the INV stipend is given immediately. All other situations must wait the 120 days to receive the INV stipend.   This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office. Being mobile requires working independently yet still being responsive to supervision and your assigned unit.   Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.   Learn about the essential COMPETENCIES required/acquired during the first few months of employment here: DFPS - CPS Practice Guides & Core Competencies   PHYSICAL REQUIREMENTS:   These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.  Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances—including last-minute situations—where you’ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed.  Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigation Worker Trainee Job Title: CPI INV Trainee Spec I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 6B Posting Number: 21461 Closing Date: 09/25/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $3,816.65 - $5,372.41 Pay Frequency: MonthlySalary Group: TEXAS-B-17 Shift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 85% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: BELLVILLE Job Location Address: 602 E HACIENDA ST Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Brief Job Description: Child Protective Investigations (CPI) Investigators investigate claims of child abuse and neglect.  They have the difficult task of figuring out what happened and predicting what will happen in the future.  CPI receives and investigates reports of abuse and neglect 24 hours per day, every day of the year. A CPI investigation includes interviewing and gathering information to see if abuse or neglect happened and if intervention is necessary.  The investigator considers both risk and safety issues and may recommend services for the child and family to reduce the risk of further abuse or neglect. HELP US MAKE A DIFFERENCE: To explore more of what Investigation Specialists do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs):  Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous.    Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children. Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect.  This could involve children with serious injuries and child fatalities. Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. Assesses child safety and takes the necessary actions to protect the child as appropriate.  This could include removing a child from their family. Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships. Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner.   Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody.    Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend. Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community. Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours. Maintains a balance of objectivity and empathy for families living in stressful and crisis situations. Attends and participates in training/meetings/staffings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication Skill in establishing and maintaining effective working relationships Skill in problem solving techniques Ability to operate a personal computer Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm Ability to be on call on a rotating basis and work irregular hours Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Investigations Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.    Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Child Protective Investigations Specialist II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist II or Child Protective ServicesSpecialist II in Texas Department of Family and Protective Services. Child Investigations Specialist III:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III  in Texas Department of Family and Protective Services. Child Investigations Specialist IV:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria  Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice. Prior work experience in human services, social work, mental health, legal, or criminal justice such as parole/probation or related fields. Bilingual (English/Spanish) preferred. Typing and writing proficiency or writing-related experience/education.  Additional Information: This position may be filled at any level from a Child Protective Investigations Specialist I to a Child Protective Investigations Specialist IV. Factors such as education and experience may be considered when establishing the starting salary. Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. If you leave Family Investigations or AR and return within the last 12-months, the INV stipend is given immediately. All other situations must wait the 120 days to receive the INV stipend.This salary increase opportunity is available to external candidates only.If you have two or more years of professional experience in human services, social work, mental health, legal, or criminal justice, you may qualify for a salary increase of 6.8% above the current monthly rate. The base monthly rate for this position is $3,816.65; candidates who meet this experience threshold may be eligible for a starting salary of $4,076.18 per month.We value experience that directly supports child and family welfare and aligns with Children Protective Investigations. If you’re unsure whether your background qualifies, reach out to our Talent Acquisition Group at DFPSHiring@dfps.texas.gov - we’re happy to help clarify what counts as relevant experience.Your expertise matters here. We encourage you to apply and help make a difference. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone. Learn about the essential COMPETENCIES required/acquired during the first few months of employment here:  DFPS - CPS Practice Guides & Core Competencies PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances—including last-minute situations—where you’ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigation Worker Trainee Job Title: CPI INV Trainee Spec I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 3E Posting Number: 21414 Closing Date: 09/25/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $3,816.65 - $5,372.41 Pay Frequency: MonthlySalary Group: TEXAS-B-17 Shift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: WAXAHACHIE Job Location Address: 208 YMCA DR Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Child Protective Investigations (CPI), Family Investigations and Alternative Response (FIAR) Investigators play a critical role in protecting children and strengthening families. Investigators respond to reports of alleged child abuse or neglect, gather and assess information, evaluate child safety and future risk, and work with families to address concerns and reduce the likelihood of future harm. They are responsible for making informed decisions that can significantly impact the lives of children and families. This is a mobile, field-based position where the work occurs where children and families live, learn, and receive services. Investigators spend much of their time in homes, schools, hospitals, childcare facilities, law enforcement agencies, courts, and other community locations. This is not a traditional office job and is not a work-from-home position. The core responsibilities of the job require regular face-to-face contact with children, families, caregivers, and community partners. While technology supports the work, the work itself happens in the field. Employees may also be required to work from an office location when directed by their supervisor. The position requires flexibility, sound judgment, and the ability to adapt to rapidly changing circumstances. A typical day may involve interviewing children and families, coordinating with schools, medical professionals, law enforcement, attorneys, and courts, responding to urgent safety concerns, and completing extensive documentation. Investigators must quickly absorb, assess, and act upon large amounts of information while balancing multiple active cases, urgent child safety concerns, court obligations, extensive documentation requirements, and competing demands from families, community partners, supervisors, and agency leadership. The work requires the ability to make informed decisions under pressure, adapt to rapidly changing circumstances, and maintain thorough and timely documentation despite a fast-paced and unpredictable workload. The work is often physically, mentally, and emotionally demanding. Investigators may encounter families experiencing crisis, substance abuse, family violence, mental health challenges, or other significant stressors. They may enter environments ranging from professional settings such as hospitals and courtrooms to homes that are unsanitary, isolated, or potentially unsafe. Investigators must remain professional, objective, and compassionate while addressing difficult and emotionally charged situations. Work schedules are dictated by the safety needs of children and families, not by a traditional 8-to-5 workday. Extended workdays, after-hours responses, weekend work, and holiday work are common aspects of the job. Investigators frequently encounter situations that require immediate action and may remain on duty until a child's safety has been assured, regardless of the hour. Significant travel is required and may include unexpected long-distance trips across the state with little advance notice. Investigators must be prepared to adjust plans, manage competing demands, and respond to emerging situations whenever and wherever the work requires. This career is not for everyone. The workload is demanding, the subject matter can be heartbreaking, and the responsibility is significant. However, for individuals who are mission-driven and committed to making a difference in the lives of vulnerable children and families, the work provides a unique opportunity to create meaningful and lasting impact. People who thrive in this role are those who remain focused on the mission, even during the most challenging days, because they understand that their efforts can profoundly change the trajectory of a child's life. HELP US MAKE A DIFFERENCE: To explore more of what Investigation Specialists do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs):  Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous.    Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children. Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect.  This could involve children with serious injuries and child fatalities. Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. Assesses child safety and takes the necessary actions to protect the child as appropriate.  This could include removing a child from their family. Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships. Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner.   Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody.    Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend. Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community. Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours. Maintains a balance of objectivity and empathy for families living in stressful and crisis situations. Attends and participates in training/meetings/staffings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication Skill in establishing and maintaining effective working relationships Skill in problem solving techniques Ability to operate a personal computer Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm Ability to be on call on a rotating basis and work irregular hours Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Investigations Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.    Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Child Protective Investigations Specialist II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services. Child Investigations Specialist III:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III  in Texas Department of Family and Protective Services. Child Investigations Specialist IV:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria  Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice. Prior work experience in human services, social work, mental health, legal, or criminal justice such as parole/probation or related fields. Bilingual (English/Spanish) preferred. Typing and writing proficiency or writing-related experience/education.  Additional Information: This position may be filled at any level from a Child Protective Investigations Specialist I to a Child Protective Investigations Specialist IV. Factors such as education and experience may be considered when establishing the starting salary.  Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. If you leave Family Investigations or AR and return within the last 12-months, the INV stipend is given immediately. All other situations must wait the 120 days to receive the INV stipend. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit.  Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.  Learn about the essential COMPETENCIES required/acquired during the first few months of employment here:  DFPS - CPS Practice Guides & Core Competencies PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 60% of the time. While much of your travel will be local, there will be instances—including last-minute situations—where you’ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required, especially during initial training held outside your area and as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.