Careers in Human Development

Position SummaryThe Recruitment and Engagement Intern supports Hope Builders’ Enrollment Team with day-to-day outreach, admissions, enrollment, and front office activities. This position plays an important role in creating a welcoming and responsive experience for prospective participants as they move through the admissions and enrollment process.This internship provides hands-on experience in nonprofit workforce development, outreach and recruitment, customer service, admissions, and enrollment operations while serving as an integral member of the Enrollment Team. Key ResponsibilitiesLead & Applicant Engagement: Conduct outreach and follow-up with prospective leads and applicants. Provide information about our programs, answer general questions, encourage continued engagement, and support applicants in completing next steps in the admissions process.Admissions & Enrollment Support: Assist with day-to-day admissions and enrollment activities, including scheduling appointments, follow-up communications, collecting and organizing required documentation, Front Office & Customer Service: Help maintain a professional, organized, and welcoming front office environment. Provide coverage by welcoming visitors, answering and directing phone calls, assisting applicants, trainees, and guests with general questions, and connecting individuals with the appropriate staff member. Data Entry & Documentation: Maintain accurate and timely applicant records by entering and updating information, documenting outreach and applicant interactions, and supporting the organization and completeness of enrollment records.Team Support: Assist the Enrollment Team with additional outreach, recruitment, admissions, and administrative activities as needed to support enrollment goals and provide a positive applicant experience. QualificationsStrong communication and interpersonal skillsComfortable speaking with individuals and groupsProfessional, positive, and welcoming attitudeReliable, responsible, and organizedBilingual (English/Spanish) a plus but not requiredInterest in nonprofit work, education, or community engagementAbe to complete data entry tasks with accuracy, consistency, and timely follow-throughReliable transportation Punctual Time Commitment40 hours per weekOccasional evenings or weekends for community events6-month commitment BenefitsDevelop strong professional communication, customer service, and follow-up skillsBuild experience with admissions processes, applicant pipelines, and administrative supportStrengthen organizational, time-management, and attention-to-detail skills in a real-world settingDevelop professionalism, teamwork, problem-solving, and workplace communication skillsGain experience interacting with applicants, trainees, staff, and community membersBuild professional connections and gain exposure to workforce development and nonprofit career pathwaysContribute to a mission-driven organization helping young adults prepare for careers and economic independence Please email resume to hr@tsjhopebuilders.org and write “Recruitment and Engagement Internship” in the subject line. 

**Looking for a job working in your community and advocating for those underserved individuals? See Below!!** Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community – people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others!Why should YOU want to work with us?We offer competitive pay, with a base salary range of $64,395-$79,861, determined based on education, relevant case management experience and relevant certificationsWe reimburse for all travel and offer a quarterly bonus potentialGenerous Team Member Referral ProgramExcellent benefits, including a tuition reimbursement program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday payExtensive paid training and employer-provided laptop and cell phoneSupportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual ReviewsOur roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.Even during the COVID-19 shutdown, our Service Coordinators didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table!If you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more!Apply based on your County:When applying for a job posting, it is important to apply to the county you live in for the following reasons:By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting.Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position.You will be eligible for mileage reimbursement at the federal rate.SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.Position Summary: Provide Case Management services to individuals who have an intellectual disabilityand/or developmental disability. Primary objectives of this position to include: Establish positive working relationships through a solution-based approach with each person served, their team and additional external stakeholders. Routinely explore options, areas of interest and preferences and growth opportunities for each person served. Establish and monitor an annual Person-Centered Plan that identifies outcomes important to the person, outlines support needed and required, and secures ongoing support services and continuously monitors and evaluates the quality of the services provided. Meet state-mandated requirements for all duties of the Service Coordinator role. Identify and secure ongoing support services and provide assistance to individuals with developmental disabilities. Establish a Person-Centered Plan (PCP) for services, implements, and continuously monitors and evaluates the quality of the services provided. Ensure that the services provided meet state-mandated standards.SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures. follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.Essential Duties:1. Advocate on behalf of individuals, provide resource information, and educate them to become more self- determined.Provide education to individuals and their familiesProvide education on how to coordinate and advocate for servicesEncourage individuals to empower themselves and achieve optimal level of independenceEducate individuals on the principles of self-determination2. Collect information and documentation related to eligibility for DDA services and recommend eligibility and priority to DDA.Meet with individuals and/or family to obtain informationObtain relevant information and supporting documentationComplete a Comprehensive Assessment (CA)Plan for, and update Person Centered Plans (PCPs)3. Plan for, facilitate, develop, and continually update Person Centered Plans (PCPs) that document service needs for individuals eligible for DDA services.Engage in person-centered planning process with individualsDevelop and write the PCPs in collaboration with the individualConduct PCP preparations with the individualWrite the Self-Directed Plan4. Research, identify, refer, and coordinate resources and services to achieve the outcomes specified in individual's PCPs, and share resources with other team members.Travel to meet with support staffProvide information, makes referrals, and assists individualsAssist individuals with transitioningComplete required paperwork and follows up for waiversIdentify services and collaborate with providers for individuals in state facilities to transition successfully into the communityIdentify services and collaborate with providers to support those with forensic involvement5. Monitor Person Centered Plans (PCP) and conduct follow-up activitiesConduct on-site visits to observe individualsConduct timely visits and contacts as defined in regulationsObtain information regarding individuals' progress toward goalsSubmit the Recertification of Need (RECON)Identify new medical and health services, and other individual needsSubmit recommendations for new DDA priority categoryComplete the Agency Investigation Report (AIR)Apply or re-apply for necessary programs or servicesCommunicate with provider regarding resolution of individual's concernsOversee provision of documentation to apply for medical assistance6. Adhere to SCI and policies and procedures.Meet performance utilization benchmark to ensure compliance with SCI standardsMaintain individuals' HIPAA records in secure locationsUtilize tracking and time management toolsRequired Competencies:Collaborates – Builds partnerships and works collaboratively with others to meet shared objectivesCommunicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiencesCustomer Focus – Builds strong customer relationships and delivers customer-centric solutionsInterpersonal Savvy – Relates openly and comfortably with diverse groups of peopleInstills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticityTech Savvy – Anticipates and adopts innovations in business-building digital and technology applicationsEnsures Accountability – Holds self and others accountable to meet commitmentsValues Differences – Recognizes the value that different perspectives and cultures bring to an organizationResourcefulness – Secures and deploys resources effectively and efficientlySituational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situationsPlans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goalsEducation Requirements:A bachelor's degree from an accredited education program in a human services field; ORA bachelor's degree in a non-human services field, from an accredited education program, with two years of experience in a human services fieldExperience Preferred:Experience working with people with developmental disabilitiesPhysical Demands:Generally, presents standard office environment. Must be able to remain in a stationary >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.SCI is committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. As such, all positions require the completion and passing of a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. A 9-Panel Drug Screening tests for illegal drugs within the State of Maryland.SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.Disclaimer: The recruitment process is approved by Service Coordination Inc.’s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs.#SCIIH

**Looking for a job working in your community and advocating for those underserved individuals? See Below!!** Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community – people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others!Why should YOU want to work with us?We offer competitive pay, with a base salary range of $64,395-$79,861, determined based on education, relevant case management experience and relevant certificationsWe reimburse for all travel and offer a quarterly bonus potentialGenerous Team Member Referral ProgramExcellent benefits, including a tuition reimbursement program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday payExtensive paid training and employer-provided laptop and cell phoneSupportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual ReviewsOur roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.Even during the COVID-19 shutdown, our Service Coordinators didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table!If you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more!Apply based on your County:When applying for a job posting, it is important to apply to the county you live in for the following reasons:By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting.Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position.You will be eligible for mileage reimbursement at the federal rate.SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.Position Summary: Provide Case Management services to individuals who have an intellectual disabilityand/or developmental disability. Primary objectives of this position to include: Establish positive working relationships through a solution-based approach with each person served, their team and additional external stakeholders. Routinely explore options, areas of interest and preferences and growth opportunities for each person served. Establish and monitor an annual Person-Centered Plan that identifies outcomes important to the person, outlines support needed and required, and secures ongoing support services and continuously monitors and evaluates the quality of the services provided. Meet state-mandated requirements for all duties of the Service Coordinator role. Identify and secure ongoing support services and provide assistance to individuals with developmental disabilities. Establish a Person-Centered Plan (PCP) for services, implements, and continuously monitors and evaluates the quality of the services provided. Ensure that the services provided meet state-mandated standards.SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures. follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.Essential Duties:1. Advocate on behalf of individuals, provide resource information, and educate them to become more self- determined.Provide education to individuals and their familiesProvide education on how to coordinate and advocate for servicesEncourage individuals to empower themselves and achieve optimal level of independenceEducate individuals on the principles of self-determination2. Collect information and documentation related to eligibility for DDA services and recommend eligibility and priority to DDA.Meet with individuals and/or family to obtain informationObtain relevant information and supporting documentationComplete a Comprehensive Assessment (CA)Plan for, and update Person Centered Plans (PCPs)3. Plan for, facilitate, develop, and continually update Person Centered Plans (PCPs) that document service needs for individuals eligible for DDA services.Engage in person-centered planning process with individualsDevelop and write the PCPs in collaboration with the individualConduct PCP preparations with the individualWrite the Self-Directed Plan4. Research, identify, refer, and coordinate resources and services to achieve the outcomes specified in individual's PCPs, and share resources with other team members.Travel to meet with support staffProvide information, makes referrals, and assists individualsAssist individuals with transitioningComplete required paperwork and follows up for waiversIdentify services and collaborate with providers for individuals in state facilities to transition successfully into the communityIdentify services and collaborate with providers to support those with forensic involvement5. Monitor Person Centered Plans (PCP) and conduct follow-up activitiesConduct on-site visits to observe individualsConduct timely visits and contacts as defined in regulationsObtain information regarding individuals' progress toward goalsSubmit the Recertification of Need (RECON)Identify new medical and health services, and other individual needsSubmit recommendations for new DDA priority categoryComplete the Agency Investigation Report (AIR)Apply or re-apply for necessary programs or servicesCommunicate with provider regarding resolution of individual's concernsOversee provision of documentation to apply for medical assistance6. Adhere to SCI and policies and procedures.Meet performance utilization benchmark to ensure compliance with SCI standardsMaintain individuals' HIPAA records in secure locationsUtilize tracking and time management toolsRequired Competencies:Collaborates – Builds partnerships and works collaboratively with others to meet shared objectivesCommunicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiencesCustomer Focus – Builds strong customer relationships and delivers customer-centric solutionsInterpersonal Savvy – Relates openly and comfortably with diverse groups of peopleInstills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticityTech Savvy – Anticipates and adopts innovations in business-building digital and technology applicationsEnsures Accountability – Holds self and others accountable to meet commitmentsValues Differences – Recognizes the value that different perspectives and cultures bring to an organizationResourcefulness – Secures and deploys resources effectively and efficientlySituational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situationsPlans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goalsEducation Requirements:A bachelor's degree from an accredited education program in a human services field; ORA bachelor's degree in a non-human services field, from an accredited education program, with two years of experience in a human services fieldExperience Preferred:Experience working with people with developmental disabilitiesPhysical Demands:Generally, presents standard office environment. Must be able to remain in a stationary >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.SCI is committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. As such, all positions require the completion and passing of a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. A 9-Panel Drug Screening tests for illegal drugs within the State of Maryland.SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.Disclaimer: The recruitment process is approved by Service Coordination Inc.’s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs.#SCIIH#INDSCIO

**Looking for a job working in your community and advocating for those underserved individuals? See Below!!** Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community – people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others!Why should YOU want to work with us?We offer competitive pay, with a base salary range of $64,395-$79,861, determined based on education, relevant case management experience and relevant certificationsWe reimburse for all travel and offer a quarterly bonus potentialGenerous Team Member Referral ProgramExcellent benefits, including a tuition reimbursement program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday payExtensive paid training and employer-provided laptop and cell phoneSupportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual ReviewsOur roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.Even during the COVID-19 shutdown, our Service Coordinators didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table!If you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more!Apply based on your County:When applying for a job posting, it is important to apply to the county you live in for the following reasons:By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting.Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position.You will be eligible for mileage reimbursement at the federal rate.SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.Position Summary: Provide Case Management services to individuals who have an intellectual disabilityand/or developmental disability. Primary objectives of this position to include: Establish positive working relationships through a solution-based approach with each person served, their team and additional external stakeholders. Routinely explore options, areas of interest and preferences and growth opportunities for each person served. Establish and monitor an annual Person-Centered Plan that identifies outcomes important to the person, outlines support needed and required, and secures ongoing support services and continuously monitors and evaluates the quality of the services provided. Meet state-mandated requirements for all duties of the Service Coordinator role. Identify and secure ongoing support services and provide assistance to individuals with developmental disabilities. Establish a Person-Centered Plan (PCP) for services, implements, and continuously monitors and evaluates the quality of the services provided. Ensure that the services provided meet state-mandated standards.SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures. follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.Essential Duties:1. Advocate on behalf of individuals, provide resource information, and educate them to become more self- determined.Provide education to individuals and their familiesProvide education on how to coordinate and advocate for servicesEncourage individuals to empower themselves and achieve optimal level of independenceEducate individuals on the principles of self-determination2. Collect information and documentation related to eligibility for DDA services and recommend eligibility and priority to DDA.Meet with individuals and/or family to obtain informationObtain relevant information and supporting documentationComplete a Comprehensive Assessment (CA)Plan for, and update Person Centered Plans (PCPs)3. Plan for, facilitate, develop, and continually update Person Centered Plans (PCPs) that document service needs for individuals eligible for DDA services.Engage in person-centered planning process with individualsDevelop and write the PCPs in collaboration with the individualConduct PCP preparations with the individualWrite the Self-Directed Plan4. Research, identify, refer, and coordinate resources and services to achieve the outcomes specified in individual's PCPs, and share resources with other team members.Travel to meet with support staffProvide information, makes referrals, and assists individualsAssist individuals with transitioningComplete required paperwork and follows up for waiversIdentify services and collaborate with providers for individuals in state facilities to transition successfully into the communityIdentify services and collaborate with providers to support those with forensic involvement5. Monitor Person Centered Plans (PCP) and conduct follow-up activitiesConduct on-site visits to observe individualsConduct timely visits and contacts as defined in regulationsObtain information regarding individuals' progress toward goalsSubmit the Recertification of Need (RECON)Identify new medical and health services, and other individual needsSubmit recommendations for new DDA priority categoryComplete the Agency Investigation Report (AIR)Apply or re-apply for necessary programs or servicesCommunicate with provider regarding resolution of individual's concernsOversee provision of documentation to apply for medical assistance6. Adhere to SCI and policies and procedures.Meet performance utilization benchmark to ensure compliance with SCI standardsMaintain individuals' HIPAA records in secure locationsUtilize tracking and time management toolsRequired Competencies:Collaborates – Builds partnerships and works collaboratively with others to meet shared objectivesCommunicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiencesCustomer Focus – Builds strong customer relationships and delivers customer-centric solutionsInterpersonal Savvy – Relates openly and comfortably with diverse groups of peopleInstills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticityTech Savvy – Anticipates and adopts innovations in business-building digital and technology applicationsEnsures Accountability – Holds self and others accountable to meet commitmentsValues Differences – Recognizes the value that different perspectives and cultures bring to an organizationResourcefulness – Secures and deploys resources effectively and efficientlySituational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situationsPlans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goalsEducation Requirements:A bachelor's degree from an accredited education program in a human services field; ORA bachelor's degree in a non-human services field, from an accredited education program, with two years of experience in a human services fieldExperience Preferred:Experience working with people with developmental disabilitiesPhysical Demands:Generally, presents standard office environment. Must be able to remain in a stationary >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.SCI is committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. As such, all positions require the completion and passing of a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. A 9-Panel Drug Screening tests for illegal drugs within the State of Maryland.SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.Disclaimer: The recruitment process is approved by Service Coordination Inc.’s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs.#INDSCIH

**Looking for a job working in your community and advocating for those underserved individuals? See Below!!** Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community – people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others!Why should YOU want to work with us?We offer competitive pay, with a base salary range of $64,395-$79,861, determined based on education, relevant case management experience and relevant certificationsWe reimburse for all travel and offer a quarterly bonus potentialGenerous Team Member Referral ProgramExcellent benefits, including a tuition reimbursement program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday payExtensive paid training and employer-provided laptop and cell phoneSupportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual ReviewsOur roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.Even during the COVID-19 shutdown, our Service Coordinators didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table!If you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more!Apply based on your County:When applying for a job posting, it is important to apply to the county you live in for the following reasons:By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting.Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position.You will be eligible for mileage reimbursement at the federal rate.SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.Position Summary: Provide Case Management services to individuals who have an intellectual disabilityand/or developmental disability. Primary objectives of this position to include: Establish positive working relationships through a solution-based approach with each person served, their team and additional external stakeholders. Routinely explore options, areas of interest and preferences and growth opportunities for each person served. Establish and monitor an annual Person-Centered Plan that identifies outcomes important to the person, outlines support needed and required, and secures ongoing support services and continuously monitors and evaluates the quality of the services provided. Meet state-mandated requirements for all duties of the Service Coordinator role. Identify and secure ongoing support services and provide assistance to individuals with developmental disabilities. Establish a Person-Centered Plan (PCP) for services, implements, and continuously monitors and evaluates the quality of the services provided. Ensure that the services provided meet state-mandated standards.SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures. follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.Essential Duties:1. Advocate on behalf of individuals, provide resource information, and educate them to become more self- determined.Provide education to individuals and their familiesProvide education on how to coordinate and advocate for servicesEncourage individuals to empower themselves and achieve optimal level of independenceEducate individuals on the principles of self-determination2. Collect information and documentation related to eligibility for DDA services and recommend eligibility and priority to DDA.Meet with individuals and/or family to obtain informationObtain relevant information and supporting documentationComplete a Comprehensive Assessment (CA)Plan for, and update Person Centered Plans (PCPs)3. Plan for, facilitate, develop, and continually update Person Centered Plans (PCPs) that document service needs for individuals eligible for DDA services.Engage in person-centered planning process with individualsDevelop and write the PCPs in collaboration with the individualConduct PCP preparations with the individualWrite the Self-Directed Plan4. Research, identify, refer, and coordinate resources and services to achieve the outcomes specified in individual's PCPs, and share resources with other team members.Travel to meet with support staffProvide information, makes referrals, and assists individualsAssist individuals with transitioningComplete required paperwork and follows up for waiversIdentify services and collaborate with providers for individuals in state facilities to transition successfully into the communityIdentify services and collaborate with providers to support those with forensic involvement5. Monitor Person Centered Plans (PCP) and conduct follow-up activitiesConduct on-site visits to observe individualsConduct timely visits and contacts as defined in regulationsObtain information regarding individuals' progress toward goalsSubmit the Recertification of Need (RECON)Identify new medical and health services, and other individual needsSubmit recommendations for new DDA priority categoryComplete the Agency Investigation Report (AIR)Apply or re-apply for necessary programs or servicesCommunicate with provider regarding resolution of individual's concernsOversee provision of documentation to apply for medical assistance6. Adhere to SCI and policies and procedures.Meet performance utilization benchmark to ensure compliance with SCI standardsMaintain individuals' HIPAA records in secure locationsUtilize tracking and time management toolsRequired Competencies:Collaborates – Builds partnerships and works collaboratively with others to meet shared objectivesCommunicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiencesCustomer Focus – Builds strong customer relationships and delivers customer-centric solutionsInterpersonal Savvy – Relates openly and comfortably with diverse groups of peopleInstills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticityTech Savvy – Anticipates and adopts innovations in business-building digital and technology applicationsEnsures Accountability – Holds self and others accountable to meet commitmentsValues Differences – Recognizes the value that different perspectives and cultures bring to an organizationResourcefulness – Secures and deploys resources effectively and efficientlySituational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situationsPlans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goalsEducation Requirements:A bachelor's degree from an accredited education program in a human services field; ORA bachelor's degree in a non-human services field, from an accredited education program, with two years of experience in a human services fieldExperience Preferred:Experience working with people with developmental disabilitiesPhysical Demands:Generally, presents standard office environment. Must be able to remain in a stationary >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.SCI is committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. As such, all positions require the completion and passing of a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. A 9-Panel Drug Screening tests for illegal drugs within the State of Maryland.SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.Disclaimer: The recruitment process is approved by Service Coordination Inc.’s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs.#SCIIH

**Looking for a job working in your community and advocating for those underserved individuals? See Below!!**Service Coordination, Inc. is looking for Supports Planners with a passion to serve and work within your community – people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others!Why should YOU want to work with us?We offer competitive pay, with a base salary range of $64,395 - $79,861, determined based on education, relevant case management experience and relevant certificationsWe reimburse for all travel and offer a quarterly bonus potentialGenerous Team Member Referral ProgramExcellent benefits, including a tuition reimbursement program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday payExtensive paid training and employer-provided laptop and cell phoneSupportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual ReviewsOur roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community, and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.Even during the COVID-19 shutdown, our Support Planners didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table!  Apply based on your County: When applying for a job posting, it is important to apply to the county you live in for the following reasons:By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting.Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position.You will be eligible for mileage reimbursement at the federal rate. Position Requirements: Bachelor's or master's degree in one of the following concentrations:PsychologySociologySocial WorkNursingCounselingHuman Services AdministrationValid Driver's License and an insured vehicle If you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more!SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.Position Summary: Provide Case Management services and support to people who have a disabilityand/or medical need which require assistance with Activities of Daily Living (including bathing, dressing, toileting, eating, and mobility.) Primary objectives of this position include: Establishes positive working relationships through a solution-based approach with each person supported, their support system and additional external stakeholders; Routinely explores options, areas of interest and preferences and growth opportunities for each person supported; Establishes and monitors PersonCentered Plans ofService that identify outcomes important to the person, outline support needed and required, secure ongoing support services, and continuously monitors and evaluates the quality of the services provided; Meets state mandated requirements for all duties of the Supports Planner role; Identifies and secures ongoing support services and provides assistance to people supported, Ensures that the providerservices meet state mandated standards.SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures. follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.Support Planners provide targeted case management by advocating, arranging and monitoring services and identifying supports for people with Medicaid Home and Community Based services of varying ages and medical needs. Essential Duties: Advocates on behalf of the people served, provides resource information, and educates them to become more self-determinedProvides education to people served and their support systemProvides education on how to coordinate and advocate for servicesEncourages people served to empower themselves and achieve optimal level of independenceEducates people served on the principles of self-determinationCollects information and documentation related to eligibility for Supports Planning servicesMeets with the people served and/or their authorized representative to obtain informationObtains relevant information and supporting documentationPlans for, and updates Person Centered Plans of Service (POS)Plans for, facilitates, develops, and continually updates Person Centered Plans of Service and Person-Centered POS Tools that document service needs for people eligible for Supports Planning servicesEngages in person-centered planning process with people servedDevelops and writes the POSs in collaboration with people servedConducts POS preparations with people servedResearches, identifies, refers, and coordinates resources and services to achieve the outcomes specified in the person's POS, and shares resources with other team membersProvides information, makes referrals, and assists people servedAssists people served with transitioningCompletes required paperwork and follows up for waiversIdentifies services and collaborates with providers for people served in institutional facilities to transition successfully into the communityMonitors Person Centered Plans of Service (POS) and conducts follow-up activitiesConducts on-site visits to support and observe those servedConducts timely visits and contacts as defined in regulationsObtains information regarding progress toward goalsIdentifies new medical and health services, and other personal needsCompletes the Reportable Events (RE) as defined in regulationsApplies or re-applies for necessary programs or servicesCommunicates with providers regarding resolution of concernsAssists with provision of documentation to apply for medical assistanceAdheres to SCI and policies and proceduresMeets performance utilization benchmark to ensure compliance with SCI standardsMaintains individuals' HIPAA records in secure locationsUtilizes tracking and time management tools SCI Value Related CompetenciesPeople Come First (Customer Focus): Thinks and acts with people we support in mind when making decisions. Dedicated to meeting the expectations and requirements of internal and external shareholders, uses information and feedback to improve servicesBuilding Relationships and Connections: Interpersonal savvy. Relates to all kinds of people. Builds appropriate rapport, uses diplomacy and tact, diffuses high-tension situations comfortably. Establishes and maintains meaningful connections within the community and the organization (internal and external stakeholders)Education (Informing Others): Quickly finds common ground to solve problems. Is seen as a cooperative team player. Provides coaching and mentoring to Team Members. Consistent communicator, provides Team Members with the tools they need to perform their jobs in a timely manner. Explores all available options to make the best decision for internal and external holdersDiversity: Values, appreciates and honors the ways in which cultural differences can create value in organizations. Is service oriented: Demonstrates a commitment to the philosophies for services and the goal of independence for the people we serve. Raises awareness in communities to appreciate the similarities and unique gifts of each person. Interacts with all kinds of Team Members equitably, deals effectively with all races, nationalities, cultures, disabilities, ages, and genders, supports equal and fair treatment and opportunity for all.Driving Solutions (Perseverance): Pursues all initiatives with energy, drive, and the goal to succeed Job-Specific Competencies:Ensures Accountability: Holding self and others accountable to meet commitmentsCustomer Focus: Building strong customer relationships and delivering customer-centric solutionsDecision Quality: Making good and timely decisions that keep the organization moving forwardCommunicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiencesInstills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticityAction Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasmResourcefulness: Securing and deploying resources effectively and efficientlyOptimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvementManages Conflict: Handling conflict situations effectively, with a minimum of noiseManages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clearEnsures Accountability: Holding self and others accountable to meet commitmentsBeing Resilient: Rebounding from setbacks and adversity when facing difficult situationsSituational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situationsCollaborates: Building partnerships and working collaboratively with others to meet shared objective Minimum Qualifications: Education required: Bachelor's degree or Master's degree in a human service field: Human Services AdministrationPsychologySociologySocial WorkNursingCounselingExperience: Experience in working with people with disabilities preferredExperience with person centered planning preferred Physical Demands:Generally, presents standard office environment. Must be able to remain in a stationary >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.SCI is committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. As such, all positions require the completion and passing of a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. A 9-Panel Drug Screening tests for illegal drugs within the State of Maryland.SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.Disclaimer: The recruitment process is approved by Service Coordination Inc.’s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs.

**Looking for a job working in your community and advocating for those underserved individuals? See Below!!**Service Coordination, Inc. is looking for Supports Planners with a passion to serve and work within your community – people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others!Why should YOU want to work with us?We offer competitive pay, with a base salary range of $64,395 - $79,861, determined based on education, relevant case management experience and relevant certificationsWe reimburse for all travel and offer a quarterly bonus potentialGenerous Team Member Referral ProgramExcellent benefits, including a tuition reimbursement program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday payExtensive paid training and employer-provided laptop and cell phoneSupportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual ReviewsOur roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community, and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.Even during the COVID-19 shutdown, our Support Planners didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table!  Apply based on your County: When applying for a job posting, it is important to apply to the county you live in for the following reasons:By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting.Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position.You will be eligible for mileage reimbursement at the federal rate. Position Requirements: Bachelor's or master's degree in one of the following concentrations:PsychologySociologySocial WorkNursingCounselingHuman Services AdministrationValid Driver's License and an insured vehicle If you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more!SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.Position Summary: Provide Case Management services and support to people who have a disability and/or medical need which require assistance with Activities of Daily Living (including bathing, dressing, toileting, eating, and mobility.) Primary objectives of this position include: Establishes positive working relationships through a solution-based approach with each person supported, their support system and additional external stakeholders; Routinely explores options, areas of interest and preferences and growth opportunities for each person supported; Establishes and monitors Person Centered Plans of Service that identify outcomes important to the person, outline support needed and required, secure ongoing support services, and continuously monitors and evaluates the quality of the services provided; Meets state mandated requirements for all duties of the Supports Planner role; Identifies and secures ongoing support services and provides assistance to people supported, Ensures that the provider services meet state mandated standards.SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures. follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.Support Planners provide targeted case management by advocating, arranging and monitoring services and identifying supports for people with Medicaid Home and Community Based services of varying ages and medical needs. Essential Duties: Advocates on behalf of the people served, provides resource information, and educates them to become more self-determinedProvides education to people served and their support systemProvides education on how to coordinate and advocate for servicesEncourages people served to empower themselves and achieve optimal level of independenceEducates people served on the principles of self-determinationCollects information and documentation related to eligibility for Supports Planning servicesMeets with the people served and/or their authorized representative to obtain informationObtains relevant information and supporting documentationPlans for, and updates Person Centered Plans of Service (POS)Plans for, facilitates, develops, and continually updates Person Centered Plans of Service and Person-Centered POS Tools that document service needs for people eligible for Supports Planning servicesEngages in person-centered planning process with people servedDevelops and writes the POSs in collaboration with people servedConducts POS preparations with people servedResearches, identifies, refers, and coordinates resources and services to achieve the outcomes specified in the person's POS, and shares resources with other team membersProvides information, makes referrals, and assists people servedAssists people served with transitioningCompletes required paperwork and follows up for waiversIdentifies services and collaborates with providers for people served in institutional facilities to transition successfully into the communityMonitors Person Centered Plans of Service (POS) and conducts follow-up activitiesConducts on-site visits to support and observe those servedConducts timely visits and contacts as defined in regulationsObtains information regarding progress toward goalsIdentifies new medical and health services, and other personal needsCompletes the Reportable Events (RE) as defined in regulationsApplies or re-applies for necessary programs or servicesCommunicates with providers regarding resolution of concernsAssists with provision of documentation to apply for medical assistanceAdheres to SCI and policies and proceduresMeets performance utilization benchmark to ensure compliance with SCI standardsMaintains individuals' HIPAA records in secure locationsUtilizes tracking and time management tools SCI Value Related CompetenciesPeople Come First (Customer Focus): Thinks and acts with people we support in mind when making decisions. Dedicated to meeting the expectations and requirements of internal and external shareholders, uses information and feedback to improve servicesBuilding Relationships and Connections: Interpersonal savvy. Relates to all kinds of people. Builds appropriate rapport, uses diplomacy and tact, diffuses high-tension situations comfortably. Establishes and maintains meaningful connections within the community and the organization (internal and external stakeholders)Education (Informing Others): Quickly finds common ground to solve problems. Is seen as a cooperative team player. Provides coaching and mentoring to Team Members. Consistent communicator, provides Team Members with the tools they need to perform their jobs in a timely manner. Explores all available options to make the best decision for internal and external holdersDiversity: Values, appreciates and honors the ways in which cultural differences can create value in organizations. Is service oriented: Demonstrates a commitment to the philosophies for services and the goal of independence for the people we serve. Raises awareness in communities to appreciate the similarities and unique gifts of each person. Interacts with all kinds of Team Members equitably, deals effectively with all races, nationalities, cultures, disabilities, ages, and genders, supports equal and fair treatment and opportunity for all.Driving Solutions (Perseverance): Pursues all initiatives with energy, drive, and the goal to succeed Job-Specific Competencies:Ensures Accountability: Holding self and others accountable to meet commitmentsCustomer Focus: Building strong customer relationships and delivering customer-centric solutionsDecision Quality: Making good and timely decisions that keep the organization moving forwardCommunicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiencesInstills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticityAction Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasmResourcefulness: Securing and deploying resources effectively and efficientlyOptimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvementManages Conflict: Handling conflict situations effectively, with a minimum of noiseManages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clearEnsures Accountability: Holding self and others accountable to meet commitmentsBeing Resilient: Rebounding from setbacks and adversity when facing difficult situationsSituational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situationsCollaborates: Building partnerships and working collaboratively with others to meet shared objective Minimum Qualifications: Education required: Bachelor's degree or Master's degree in a human service field: Human Services AdministrationPsychologySociologySocial WorkNursingCounselingExperience: Experience in working with people with disabilities preferredExperience with person centered planning preferred Physical Demands:Generally, presents standard office environment. Must be able to remain in a stationary >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.SCI is committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. As such, all positions require the completion and passing of a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. A 9-Panel Drug Screening tests for illegal drugs within the State of Maryland.SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.Disclaimer: The recruitment process is approved by Service Coordination Inc.’s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs.#INDSCIM

**Looking for a job working in your community and advocating for those underserved individuals? See Below!!** Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community – people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others!Why should YOU want to work with us?We offer competitive pay, with a base salary range of $64,395-$79,861, determined based on education, relevant case management experience and relevant certificationsWe reimburse for all travel and offer a quarterly bonus potentialGenerous Team Member Referral ProgramExcellent benefits, including a tuition reimbursement program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday payExtensive paid training and employer-provided laptop and cell phoneSupportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual ReviewsOur roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.Even during the COVID-19 shutdown, our Service Coordinators didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table!If you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more!Apply based on your County:When applying for a job posting, it is important to apply to the county you live in for the following reasons:By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting.Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position.You will be eligible for mileage reimbursement at the federal rate.SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.Position Summary: Provide Case Management services to individuals who have an intellectual disabilityand/or developmental disability. Primary objectives of this position to include: Establish positive working relationships through a solution-based approach with each person served, their team and additional external stakeholders. Routinely explore options, areas of interest and preferences and growth opportunities for each person served. Establish and monitor an annual Person-Centered Plan that identifies outcomes important to the person, outlines support needed and required, and secures ongoing support services and continuously monitors and evaluates the quality of the services provided. Meet state-mandated requirements for all duties of the Service Coordinator role. Identify and secure ongoing support services and provide assistance to individuals with developmental disabilities. Establish a Person-Centered Plan (PCP) for services, implements, and continuously monitors and evaluates the quality of the services provided. Ensure that the services provided meet state-mandated standards.SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures. follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.Essential Duties:1. Advocate on behalf of individuals, provide resource information, and educate them to become more self- determined.Provide education to individuals and their familiesProvide education on how to coordinate and advocate for servicesEncourage individuals to empower themselves and achieve optimal level of independenceEducate individuals on the principles of self-determination2. Collect information and documentation related to eligibility for DDA services and recommend eligibility and priority to DDA.Meet with individuals and/or family to obtain informationObtain relevant information and supporting documentationComplete a Comprehensive Assessment (CA)Plan for, and update Person Centered Plans (PCPs)3. Plan for, facilitate, develop, and continually update Person Centered Plans (PCPs) that document service needs for individuals eligible for DDA services.Engage in person-centered planning process with individualsDevelop and write the PCPs in collaboration with the individualConduct PCP preparations with the individualWrite the Self-Directed Plan4. Research, identify, refer, and coordinate resources and services to achieve the outcomes specified in individual's PCPs, and share resources with other team members.Travel to meet with support staffProvide information, makes referrals, and assists individualsAssist individuals with transitioningComplete required paperwork and follows up for waiversIdentify services and collaborate with providers for individuals in state facilities to transition successfully into the communityIdentify services and collaborate with providers to support those with forensic involvement5. Monitor Person Centered Plans (PCP) and conduct follow-up activitiesConduct on-site visits to observe individualsConduct timely visits and contacts as defined in regulationsObtain information regarding individuals' progress toward goalsSubmit the Recertification of Need (RECON)Identify new medical and health services, and other individual needsSubmit recommendations for new DDA priority categoryComplete the Agency Investigation Report (AIR)Apply or re-apply for necessary programs or servicesCommunicate with provider regarding resolution of individual's concernsOversee provision of documentation to apply for medical assistance6. Adhere to SCI and policies and procedures.Meet performance utilization benchmark to ensure compliance with SCI standardsMaintain individuals' HIPAA records in secure locationsUtilize tracking and time management toolsRequired Competencies:Collaborates – Builds partnerships and works collaboratively with others to meet shared objectivesCommunicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiencesCustomer Focus – Builds strong customer relationships and delivers customer-centric solutionsInterpersonal Savvy – Relates openly and comfortably with diverse groups of peopleInstills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticityTech Savvy – Anticipates and adopts innovations in business-building digital and technology applicationsEnsures Accountability – Holds self and others accountable to meet commitmentsValues Differences – Recognizes the value that different perspectives and cultures bring to an organizationResourcefulness – Secures and deploys resources effectively and efficientlySituational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situationsPlans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goalsEducation Requirements:A bachelor's degree from an accredited education program in a human services field; ORA bachelor's degree in a non-human services field, from an accredited education program, with two years of experience in a human services fieldExperience Preferred:Experience working with people with developmental disabilitiesPhysical Demands:Generally, presents standard office environment. Must be able to remain in a stationary >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.SCI is committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. As such, all positions require the completion and passing of a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. A 9-Panel Drug Screening tests for illegal drugs within the State of Maryland.SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.Disclaimer: The recruitment process is approved by Service Coordination Inc.’s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs.

As a Peer Mentor, you will use your lived experience to empower current and former foster youth throughout San Diego County. This role focuses on building authentic relationships, promoting youth leadership, and strengthening connections to community opportunities. Peer Mentors serve as trusted supporters who encourage youth engagement, amplify youth voice, and help create meaningful pathways to success through mentoring, advocacy, leadership development, and community partnerships. Peer Mentors will support collaborative initiatives that improve outcomes for foster youth while helping develop the next generation of youth leaders.   RESPONSIBILITIES: Develop and maintain supportive, strengths-based relationships with current and former foster youth, serving as a trusted peer mentor and positive role model. Facilitate meaningful youth engagement through mentoring, alumni programming, leadership initiatives, workshops, and community-based activities. Support the planning, implementation, and ongoing development of the Youth Advisory Board by assisting with recruitment, meeting facilitation, leadership development, and youth participation. Represent Promises2Kids at community meetings, collaborative initiatives, and public events, elevating the voice and lived experiences of foster youth through advocacy and partnership. Assist with outreach, recruitment, and engagement efforts to increase participation in alumni programming. Coordinate and support youth-focused events, workshops, service projects, and community engagement opportunities. Maintain accurate and timely documentation, program records, and data entry in accordance with agency policies and reporting requirements. Build and maintain collaborative relationships with internal staff, community partners, volunteers, and other stakeholders to support program goals and positive youth outcomes. Participate in regular supervision, staff meetings, agency trainings, and professional development opportunities to strengthen knowledge and enhance program quality. Uphold agency policies, maintain participant confidentiality, and perform all responsibilities in accordance with applicable federal, state, and county regulations. This position is expected to maintain flexibility in scheduling and is expected to work some evenings and weekends to be available to meet participants' needs. Regular attendance of at least 20 hours per week is an essential function of this position. This position involves direct and indirect interaction with children and youth. Perform other duties as assigned. QUALIFICATIONS: Lived experience in foster care required.  21 years or older and able to clear a DOJ/Federal Background and CACI Check Relevant experience working with transitional age youth or in a similar supportive role. Experience with youth leadership, advisory boards, alumni engagement, outreach, or program planning preferred. Strong organizational skills with a focus on accurate and timely documentation. Excellent communication and interpersonal skills, with the ability to build and maintain professional relationships. Commitment to ongoing professional development and training. Flexible working hours to accommodate documentation, training, and event deadlines. Must possess reliable transportation, current driver’s license in good standing, car registration, and auto insurance. Must successfully complete and maintain all required background clearances throughout employment, including compliance with ongoing background monitoring, in accordance with organizational standards and applicable California law. PHYSICAL REQUIREMENTS: This position primarily operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.  Frequently requires sitting or standing for extended periods.   May occasionally require lifting and carrying materials (up to 50 lbs) for events, programs, or office needs.   May occasionally involve setup and breakdown of equipment in both indoor and outdoor environments.   May frequently require walking long distances, standing for extended periods, and working on uneven surfaces or in varying weather conditions.  Must be able to communicate effectively in person, over the phone, and via email.  Visual and auditory acuity are required to perform essential job functions including reading printed and digital materials and interacting with others.  The employee may be required to move throughout the office to access equipment, files, and interact with team members.  May frequently be required to operate a motor vehicle safely for extended periods and must be able to sit for prolonged periods while driving.   Visual and auditory abilities are necessary to ensure safe operation of vehicles and awareness of road conditions.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

**Looking for a job working in your community and advocating for those underserved individuals? See Below!!** Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community – people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others!Why should YOU want to work with us?We offer competitive pay, with a base salary range of $64,395-$79,861, determined based on education, relevant case management experience and relevant certificationsWe reimburse for all travel and offer a quarterly bonus potentialGenerous Team Member Referral ProgramExcellent benefits, including a tuition reimbursement program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday payExtensive paid training and employer-provided laptop and cell phoneSupportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual ReviewsOur roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.Even during the COVID-19 shutdown, our Service Coordinators didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table!If you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more!Apply based on your County:When applying for a job posting, it is important to apply to the county you live in for the following reasons:By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting.Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position.You will be eligible for mileage reimbursement at the federal rate.SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.Position Summary: Provide Case Management services to individuals who have an intellectual disabilityand/or developmental disability. Primary objectives of this position to include: Establish positive working relationships through a solution-based approach with each person served, their team and additional external stakeholders. Routinely explore options, areas of interest and preferences and growth opportunities for each person served. Establish and monitor an annual Person-Centered Plan that identifies outcomes important to the person, outlines support needed and required, and secures ongoing support services and continuously monitors and evaluates the quality of the services provided. Meet state-mandated requirements for all duties of the Service Coordinator role. Identify and secure ongoing support services and provide assistance to individuals with developmental disabilities. Establish a Person-Centered Plan (PCP) for services, implements, and continuously monitors and evaluates the quality of the services provided. Ensure that the services provided meet state-mandated standards.SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures. follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.Essential Duties:1. Advocate on behalf of individuals, provide resource information, and educate them to become more self- determined.Provide education to individuals and their familiesProvide education on how to coordinate and advocate for servicesEncourage individuals to empower themselves and achieve optimal level of independenceEducate individuals on the principles of self-determination2. Collect information and documentation related to eligibility for DDA services and recommend eligibility and priority to DDA.Meet with individuals and/or family to obtain informationObtain relevant information and supporting documentationComplete a Comprehensive Assessment (CA)Plan for, and update Person Centered Plans (PCPs)3. Plan for, facilitate, develop, and continually update Person Centered Plans (PCPs) that document service needs for individuals eligible for DDA services.Engage in person-centered planning process with individualsDevelop and write the PCPs in collaboration with the individualConduct PCP preparations with the individualWrite the Self-Directed Plan4. Research, identify, refer, and coordinate resources and services to achieve the outcomes specified in individual's PCPs, and share resources with other team members.Travel to meet with support staffProvide information, makes referrals, and assists individualsAssist individuals with transitioningComplete required paperwork and follows up for waiversIdentify services and collaborate with providers for individuals in state facilities to transition successfully into the communityIdentify services and collaborate with providers to support those with forensic involvement5. Monitor Person Centered Plans (PCP) and conduct follow-up activitiesConduct on-site visits to observe individualsConduct timely visits and contacts as defined in regulationsObtain information regarding individuals' progress toward goalsSubmit the Recertification of Need (RECON)Identify new medical and health services, and other individual needsSubmit recommendations for new DDA priority categoryComplete the Agency Investigation Report (AIR)Apply or re-apply for necessary programs or servicesCommunicate with provider regarding resolution of individual's concernsOversee provision of documentation to apply for medical assistance6. Adhere to SCI and policies and procedures.Meet performance utilization benchmark to ensure compliance with SCI standardsMaintain individuals' HIPAA records in secure locationsUtilize tracking and time management toolsRequired Competencies:Collaborates – Builds partnerships and works collaboratively with others to meet shared objectivesCommunicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiencesCustomer Focus – Builds strong customer relationships and delivers customer-centric solutionsInterpersonal Savvy – Relates openly and comfortably with diverse groups of peopleInstills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticityTech Savvy – Anticipates and adopts innovations in business-building digital and technology applicationsEnsures Accountability – Holds self and others accountable to meet commitmentsValues Differences – Recognizes the value that different perspectives and cultures bring to an organizationResourcefulness – Secures and deploys resources effectively and efficientlySituational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situationsPlans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goalsEducation Requirements:A bachelor's degree from an accredited education program in a human services field; ORA bachelor's degree in a non-human services field, from an accredited education program, with two years of experience in a human services fieldExperience Preferred:Experience working with people with developmental disabilitiesPhysical Demands:Generally, presents standard office environment. Must be able to remain in a stationary >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.SCI is committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. As such, all positions require the completion and passing of a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. A 9-Panel Drug Screening tests for illegal drugs within the State of Maryland.SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.Disclaimer: The recruitment process is approved by Service Coordination Inc.’s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs.#INDSCIH

**Looking for a job working in your community and advocating for those underserved individuals? See Below!!** Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community – people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others!Why should YOU want to work with us?We offer competitive pay, with a base salary range of $64,395-$79,861, determined based on education, relevant case management experience and relevant certificationsWe reimburse for all travel and offer a quarterly bonus potentialGenerous Team Member Referral ProgramExcellent benefits, including a tuition reimbursement program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday payExtensive paid training and employer-provided laptop and cell phoneSupportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual ReviewsOur roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.Even during the COVID-19 shutdown, our Service Coordinators didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table!If you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more!Apply based on your County:When applying for a job posting, it is important to apply to the county you live in for the following reasons:By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting.Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position.You will be eligible for mileage reimbursement at the federal rate.SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.Position Summary: Provide Case Management services to individuals who have an intellectual disabilityand/or developmental disability. Primary objectives of this position to include: Establish positive working relationships through a solution-based approach with each person served, their team and additional external stakeholders. Routinely explore options, areas of interest and preferences and growth opportunities for each person served. Establish and monitor an annual Person-Centered Plan that identifies outcomes important to the person, outlines support needed and required, and secures ongoing support services and continuously monitors and evaluates the quality of the services provided. Meet state-mandated requirements for all duties of the Service Coordinator role. Identify and secure ongoing support services and provide assistance to individuals with developmental disabilities. Establish a Person-Centered Plan (PCP) for services, implements, and continuously monitors and evaluates the quality of the services provided. Ensure that the services provided meet state-mandated standards.SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures. follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.Essential Duties:1. Advocate on behalf of individuals, provide resource information, and educate them to become more self- determined.Provide education to individuals and their familiesProvide education on how to coordinate and advocate for servicesEncourage individuals to empower themselves and achieve optimal level of independenceEducate individuals on the principles of self-determination2. Collect information and documentation related to eligibility for DDA services and recommend eligibility and priority to DDA.Meet with individuals and/or family to obtain informationObtain relevant information and supporting documentationComplete a Comprehensive Assessment (CA)Plan for, and update Person Centered Plans (PCPs)3. Plan for, facilitate, develop, and continually update Person Centered Plans (PCPs) that document service needs for individuals eligible for DDA services.Engage in person-centered planning process with individualsDevelop and write the PCPs in collaboration with the individualConduct PCP preparations with the individualWrite the Self-Directed Plan4. Research, identify, refer, and coordinate resources and services to achieve the outcomes specified in individual's PCPs, and share resources with other team members.Travel to meet with support staffProvide information, makes referrals, and assists individualsAssist individuals with transitioningComplete required paperwork and follows up for waiversIdentify services and collaborate with providers for individuals in state facilities to transition successfully into the communityIdentify services and collaborate with providers to support those with forensic involvement5. Monitor Person Centered Plans (PCP) and conduct follow-up activitiesConduct on-site visits to observe individualsConduct timely visits and contacts as defined in regulationsObtain information regarding individuals' progress toward goalsSubmit the Recertification of Need (RECON)Identify new medical and health services, and other individual needsSubmit recommendations for new DDA priority categoryComplete the Agency Investigation Report (AIR)Apply or re-apply for necessary programs or servicesCommunicate with provider regarding resolution of individual's concernsOversee provision of documentation to apply for medical assistance6. Adhere to SCI and policies and procedures.Meet performance utilization benchmark to ensure compliance with SCI standardsMaintain individuals' HIPAA records in secure locationsUtilize tracking and time management toolsRequired Competencies:Collaborates – Builds partnerships and works collaboratively with others to meet shared objectivesCommunicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiencesCustomer Focus – Builds strong customer relationships and delivers customer-centric solutionsInterpersonal Savvy – Relates openly and comfortably with diverse groups of peopleInstills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticityTech Savvy – Anticipates and adopts innovations in business-building digital and technology applicationsEnsures Accountability – Holds self and others accountable to meet commitmentsValues Differences – Recognizes the value that different perspectives and cultures bring to an organizationResourcefulness – Secures and deploys resources effectively and efficientlySituational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situationsPlans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goalsEducation Requirements:A bachelor's degree from an accredited education program in a human services field; ORA bachelor's degree in a non-human services field, from an accredited education program, with two years of experience in a human services fieldExperience Preferred:Experience working with people with developmental disabilitiesPhysical Demands:Generally, presents standard office environment. Must be able to remain in a stationary >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.SCI is committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. As such, all positions require the completion and passing of a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. A 9-Panel Drug Screening tests for illegal drugs within the State of Maryland.SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.Disclaimer: The recruitment process is approved by Service Coordination Inc.’s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs.#INDSCIO

**Looking for a job working in your community and advocating for those underserved individuals? See Below!!** Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community – people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others!Why should YOU want to work with us?We offer competitive pay, with a base salary range of $64,395-$79,861, determined based on education, relevant case management experience and relevant certificationsWe reimburse for all travel and offer a quarterly bonus potentialGenerous Team Member Referral ProgramExcellent benefits, including a tuition reimbursement program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday payExtensive paid training and employer-provided laptop and cell phoneSupportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual ReviewsOur roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.Even during the COVID-19 shutdown, our Service Coordinators didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table!If you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more!Apply based on your County:When applying for a job posting, it is important to apply to the county you live in for the following reasons:By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting.Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position.You will be eligible for mileage reimbursement at the federal rate.SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.Position Summary: Provide Case Management services to individuals who have an intellectual disabilityand/or developmental disability. Primary objectives of this position to include: Establish positive working relationships through a solution-based approach with each person served, their team and additional external stakeholders. Routinely explore options, areas of interest and preferences and growth opportunities for each person served. Establish and monitor an annual Person-Centered Plan that identifies outcomes important to the person, outlines support needed and required, and secures ongoing support services and continuously monitors and evaluates the quality of the services provided. Meet state-mandated requirements for all duties of the Service Coordinator role. Identify and secure ongoing support services and provide assistance to individuals with developmental disabilities. Establish a Person-Centered Plan (PCP) for services, implements, and continuously monitors and evaluates the quality of the services provided. Ensure that the services provided meet state-mandated standards.SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures. follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.Essential Duties:1. Advocate on behalf of individuals, provide resource information, and educate them to become more self- determined.Provide education to individuals and their familiesProvide education on how to coordinate and advocate for servicesEncourage individuals to empower themselves and achieve optimal level of independenceEducate individuals on the principles of self-determination2. Collect information and documentation related to eligibility for DDA services and recommend eligibility and priority to DDA.Meet with individuals and/or family to obtain informationObtain relevant information and supporting documentationComplete a Comprehensive Assessment (CA)Plan for, and update Person Centered Plans (PCPs)3. Plan for, facilitate, develop, and continually update Person Centered Plans (PCPs) that document service needs for individuals eligible for DDA services.Engage in person-centered planning process with individualsDevelop and write the PCPs in collaboration with the individualConduct PCP preparations with the individualWrite the Self-Directed Plan4. Research, identify, refer, and coordinate resources and services to achieve the outcomes specified in individual's PCPs, and share resources with other team members.Travel to meet with support staffProvide information, makes referrals, and assists individualsAssist individuals with transitioningComplete required paperwork and follows up for waiversIdentify services and collaborate with providers for individuals in state facilities to transition successfully into the communityIdentify services and collaborate with providers to support those with forensic involvement5. Monitor Person Centered Plans (PCP) and conduct follow-up activitiesConduct on-site visits to observe individualsConduct timely visits and contacts as defined in regulationsObtain information regarding individuals' progress toward goalsSubmit the Recertification of Need (RECON)Identify new medical and health services, and other individual needsSubmit recommendations for new DDA priority categoryComplete the Agency Investigation Report (AIR)Apply or re-apply for necessary programs or servicesCommunicate with provider regarding resolution of individual's concernsOversee provision of documentation to apply for medical assistance6. Adhere to SCI and policies and procedures.Meet performance utilization benchmark to ensure compliance with SCI standardsMaintain individuals' HIPAA records in secure locationsUtilize tracking and time management toolsRequired Competencies:Collaborates – Builds partnerships and works collaboratively with others to meet shared objectivesCommunicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiencesCustomer Focus – Builds strong customer relationships and delivers customer-centric solutionsInterpersonal Savvy – Relates openly and comfortably with diverse groups of peopleInstills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticityTech Savvy – Anticipates and adopts innovations in business-building digital and technology applicationsEnsures Accountability – Holds self and others accountable to meet commitmentsValues Differences – Recognizes the value that different perspectives and cultures bring to an organizationResourcefulness – Secures and deploys resources effectively and efficientlySituational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situationsPlans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goalsEducation Requirements:A bachelor's degree from an accredited education program in a human services field; ORA bachelor's degree in a non-human services field, from an accredited education program, with two years of experience in a human services fieldExperience Preferred:Experience working with people with developmental disabilitiesPhysical Demands:Generally, presents standard office environment. Must be able to remain in a stationary >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.SCI is committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. As such, all positions require the completion and passing of a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. A 9-Panel Drug Screening tests for illegal drugs within the State of Maryland.SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.Disclaimer: The recruitment process is approved by Service Coordination Inc.’s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs.#INDSCIM 

**Looking for a job working in your community and advocating for those underserved individuals? See Below!!** Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community – people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others!Why should YOU want to work with us?We offer competitive pay, with a base salary range of $64,395-$79,861, determined based on education, relevant case management experience and relevant certificationsWe reimburse for all travel and offer a quarterly bonus potentialGenerous Team Member Referral ProgramExcellent benefits, including a tuition reimbursement program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday payExtensive paid training and employer-provided laptop and cell phoneSupportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual ReviewsOur roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.Even during the COVID-19 shutdown, our Service Coordinators didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table!If you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more!Apply based on your County:When applying for a job posting, it is important to apply to the county you live in for the following reasons:By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting.Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position.You will be eligible for mileage reimbursement at the federal rate.SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.Position Summary: Provide Case Management services to individuals who have an intellectual disabilityand/or developmental disability. Primary objectives of this position to include: Establish positive working relationships through a solution-based approach with each person served, their team and additional external stakeholders. Routinely explore options, areas of interest and preferences and growth opportunities for each person served. Establish and monitor an annual Person-Centered Plan that identifies outcomes important to the person, outlines support needed and required, and secures ongoing support services and continuously monitors and evaluates the quality of the services provided. Meet state-mandated requirements for all duties of the Service Coordinator role. Identify and secure ongoing support services and provide assistance to individuals with developmental disabilities. Establish a Person-Centered Plan (PCP) for services, implements, and continuously monitors and evaluates the quality of the services provided. Ensure that the services provided meet state-mandated standards.SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures. follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.Essential Duties:1. Advocate on behalf of individuals, provide resource information, and educate them to become more self- determined.Provide education to individuals and their familiesProvide education on how to coordinate and advocate for servicesEncourage individuals to empower themselves and achieve optimal level of independenceEducate individuals on the principles of self-determination2. Collect information and documentation related to eligibility for DDA services and recommend eligibility and priority to DDA.Meet with individuals and/or family to obtain informationObtain relevant information and supporting documentationComplete a Comprehensive Assessment (CA)Plan for, and update Person Centered Plans (PCPs)3. Plan for, facilitate, develop, and continually update Person Centered Plans (PCPs) that document service needs for individuals eligible for DDA services.Engage in person-centered planning process with individualsDevelop and write the PCPs in collaboration with the individualConduct PCP preparations with the individualWrite the Self-Directed Plan4. Research, identify, refer, and coordinate resources and services to achieve the outcomes specified in individual's PCPs, and share resources with other team members.Travel to meet with support staffProvide information, makes referrals, and assists individualsAssist individuals with transitioningComplete required paperwork and follows up for waiversIdentify services and collaborate with providers for individuals in state facilities to transition successfully into the communityIdentify services and collaborate with providers to support those with forensic involvement5. Monitor Person Centered Plans (PCP) and conduct follow-up activitiesConduct on-site visits to observe individualsConduct timely visits and contacts as defined in regulationsObtain information regarding individuals' progress toward goalsSubmit the Recertification of Need (RECON)Identify new medical and health services, and other individual needsSubmit recommendations for new DDA priority categoryComplete the Agency Investigation Report (AIR)Apply or re-apply for necessary programs or servicesCommunicate with provider regarding resolution of individual's concernsOversee provision of documentation to apply for medical assistance6. Adhere to SCI and policies and procedures.Meet performance utilization benchmark to ensure compliance with SCI standardsMaintain individuals' HIPAA records in secure locationsUtilize tracking and time management toolsRequired Competencies:Collaborates – Builds partnerships and works collaboratively with others to meet shared objectivesCommunicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiencesCustomer Focus – Builds strong customer relationships and delivers customer-centric solutionsInterpersonal Savvy – Relates openly and comfortably with diverse groups of peopleInstills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticityTech Savvy – Anticipates and adopts innovations in business-building digital and technology applicationsEnsures Accountability – Holds self and others accountable to meet commitmentsValues Differences – Recognizes the value that different perspectives and cultures bring to an organizationResourcefulness – Secures and deploys resources effectively and efficientlySituational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situationsPlans and Aligns – Plans and prioritizes work to meet commitments aligned with organizational goalsEducation Requirements:A bachelor's degree from an accredited education program in a human services field; ORA bachelor's degree in a non-human services field, from an accredited education program, with two years of experience in a human services fieldExperience Preferred:Experience working with people with developmental disabilitiesPhysical Demands:Generally, presents standard office environment. Must be able to remain in a stationary >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.SCI is committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. As such, all positions require the completion and passing of a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. A 9-Panel Drug Screening tests for illegal drugs within the State of Maryland.SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.Disclaimer: The recruitment process is approved by Service Coordination Inc.’s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs.#SCIIH

About United Heritage Group (UHG)At United Heritage Group, we believe exceptional patient outcomes begin with seamless access to care. As a premier healthcare management organization, we support Medicare-certified home health and hospice agencies across southern California by driving operational excellence, strategic outreach, and compassionate coordination.We are expanding our Tampa team and looking for an ambitious, detail-driven Healthcare Home Care Consultant who excels at relationship building, strategic pipeline management, and advocate-level patient intake support. The Opportunity: Why This Role MattersAs a Home Care Consultant, you serve as the critical nexus between healthcare providers, clinical outreach teams, and patient intake. You won't be managing field sales—instead, you will own the inside relationship strategy. You will drive patient admissions by nurturing physician and hospital relationships, re-engaging partner networks, and ensuring zero qualified patients fall through the cracks.If you thrive in high-touch communication, enjoy turning warm leads into long-term clinical partnerships, and want to build a career in healthcare management, this is your platform. Key Responsibilities1. Relationship Management & ConversionManage High-Value Referral Pipelines: Act as the primary point of contact for physician practices, hospital discharge planners, SNFs, and care coordinators across California.Convert Opportunities into Care: Work directly with the clinical Intake team to eliminate friction, resolve care barriers, and turn warm referrals into active patient admissions quickly.Proactive Partner Communication: Maintain consistent, high-trust touchpoints with referral sources to ensure UHG remains their top-of-mind home health partner.2. Strategic Account Recovery & Re-AdmissionsRe-engage Inactive Accounts: Leverage CRM analytics to identify and systematically re-engage dormant healthcare referral sources.Support Continuity of Care: Review discharge reports to identify former patients who qualify for ongoing or renewed home health support, ensuring seamless care transitions.3. Data-Driven Pipeline ExcellenceMaintain CRM Integrity: Document partner touchpoints, manage follow-up cadences, and track referral trends in real-time.Collaborate Across Departments: Partner closely with field Community Outreach reps, Operations, and Clinical Leadership to align growth strategies. What We Are Looking ForCore QualificationsExperience: 2+ years of success in healthcare sales support, medical account management, home health/hospice coordination, or clinical intake.Communication: Exceptional phone presence and polished written communication suited for interacting with medical directors, case managers, and executives.Tech-Savvy: Strong proficiency with CRM platforms (Salesforce, HubSpot, ClickUp, or similar) and healthcare software (e.g., Axxess, HospiceMD).Organization: A disciplined approach to pipeline management with meticulous attention to detail and follow-through.Mindset & TraitsRelationship-First Focus: You build genuine rapport quickly and operate with empathy, authenticity, and professionalism.Accountability: You take full ownership of your pipeline from initial referral to final admission outcome.Resilience & Drive: You view follow-up as an art form—persistent, value-driven, and never pushy.What We OfferGrowth Trajectory: We prioritize internal promotions into leadership, clinical coordination, and operational management as our footprint expands.Impact-Driven Work: Every connection you make directly helps a patient receive essential, life-changing care at home.Collaborative Environment: Work alongside supportive leadership that values initiative, integrity, and continuous professional development.

Role OverviewHale Kipa is looking for Relief Youth Counselors to work with youth between the ages of 12 and 17, who are placed in our Pu'uhonua Programs (Emergency Shelter) because they are experiencing some type of crisis. Youth can be referred by various referral sources. Length of stay in Pu'uhonua is anywhere from 1 day to 30+ days, while youth wait for their next, more permanent placement.Relief Youth Counselors need to be able to manage crisis situations appropriately and help youth work through issues they are experiencing. They need to provide a stable, safe, structured, and nurturing environment, that encourages youth to participate in a program structure that includes: chores, meals, bedtime, quiet time, study time, meetings, and participation in planned activities and outings. Relief Youth Counselors also need to spend time discussing issues with youth to assist and support them in their emotional processing, encourage adaptive positive coping skill-building, and solidify/set limits. Also in the overnight position, Relief Youth Counselors are required to conduct and document 20-minute bed checks to ensure all youth are safe. Assisting youth with wake-up calls in the morning and helping them start their day off in a positive manner, are part of the responsibilities of this staff.In addition to working with the youth, Relief Youth Counselors are also responsible for understanding and handling intake processes and procedures accurately, as well as submitting required documentation in a timely manner. Having some computer knowledge and being able to navigate the electronic health record is essential to the role. Working as part of a team and possessing good communication skills, both verbal and written; and representing Hale Kipa in a professional manner when working with collaterals, parents/guardians, and youth are imperative to the Relief Youth Counselor position.Schedule: Relief Youth Counselors are on call and work is not regular. Work is dependent on shift availability and the availability of the Relief Youth Counselor. Available shifts include:Day shift: 7:30 am - 3:30 pmSwing shifts: 3:00 pm - 11:00 pmOvernight Awake shift: 10:30 pm - 8:00 amQualificationsHigh School diploma or GED required.At least 2 years of experience or training in working with at-risk, vulnerable youth or those who have been abused or neglected is highly preferredRequirementsA valid driver's licenseAbility to drive the agency van for transporting youth to outings/appointmentsJob TypeIn-person/On-site

Northeast Counseling Services (NCS) is seeking a compassionate, motivated, and dedicated individual to join our team as a Blended Case Manager. If you are passionate about helping individuals with mental illness achieve their goals, increase independence, and improve their quality of life, we encourage you to apply.This position provides services in community settings rather than an office environment, allowing you to directly support individuals where they live, work, and participate in their communities. Flexible schedule is available to help promote work-life balance.The Blended Case Manager works with individuals experiencing serious mental illness using a strengths-based, recovery-oriented approach. The primary goal of this position is to empower clients to identify their needs, access resources, and achieve greater independence through coordinated support and advocacy.Must maintain a valid PA Driver's license.High School Diploma or equivalent is required.Generous benefit package inclusive of health insurance, 401k, paid leave & holidays, and more.Vision insurance and short-term/long-term disability insurance is offered at NO COST to the employee.$2500 added remuneration for bilingual ability.Added remuneration per year of experience and education Job Type: Full-timePay: $31,200.00 per year to $33,000.00 per year and up based on education and experienceBenefits:Employer Funded 401(k) Retirement Plan, 4% salary equivalent, no match requiredDental insuranceFlexible scheduleHealth insuranceLife insurancePaid time offRetirement plan,Vision insuranceSchedule:Monday to FridayEducation:High School Diploma or GED.Minimum of 12 college credit hours in Sociology, Human Services, Psychology, or another social science field is required.Two (2) years of experience in Human Services with 1 year of providing direct client contact.Bachelor's Degree in Social Work, Psychology, Human Services, Sociology, or a related field preferredLicense/Certification:Driver's License (Required) This position requires the successful completion of an FBI Clearance, PA Criminal Clearance and Child Abuse Clearance. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.https://northeastcounseling.isolvedhire.com/jobs/1870101-693807.html  

Community Nutrition Educator - Eureka, CA, Job ID 89001University of California Agriculture and Natural ResourcesJob DescriptionUnit/Program Summary:Community Nutrition and Health at UC ANR is a statewide network of researchers and educators promoting healthy and equitable communities for all Californians. Our shared goal is to co-create public education and partner training programming to advance community health across California. We collaborate with local organizations and community leaders who share our goals to advance community health and work to create changes across many areas including individual behavior change, leadership capacity building, organizational policy change, informing public policy, and affecting systems or environmental change such workflows or best practices within an institution. As a result of this work, our vision is for all Californians to have access to live a healthy life, free from chronic disease.As a core Community Nutrition and Health statewide program, the Expanded Food and Nutrition Education Program (EFNEP) provides community education classes for income-eligible youth and adults which promote nutrition and physical activity as a means of maintaining a healthy lifestyle free from chronic disease. By focusing on improving diet quality, increasing physical activity, assuring safe food-handling practices, and strengthening food resource management skills, EFNEP supports families with children to make meaningful healthy lifestyle changes. EFNEP also partners with community stakeholders to make changes to the surrounding community context known as "policy, system, and environmental change efforts" which result in deeper, long-term positive impact for even more youth and families. EFNEP is federally funded by the United States Department of Agriculture as part of a long-standing network of community-based nutrition education programs across the country.Position Summary:Join our statewide and national network of nutrition and health educators who receive high-quality training and hands-on support so that together we can make a positive difference in our communities.This position's primary foci are to conduct, manage, and evaluate a nutrition education program to create a healthier school and community environment.The Community Education Specialist 2 position will perform the full range of program implementation duties. Incumbent will coordinate, manage, and deliver nutrition education with community-based adults and/or youth in partnership with local public health and community organizations. This includes training, guiding, and supporting schoolteachers who volunteer to support health education in their classes by providing them with education, information and resources; evaluating program implementation; collecting and compiling enrollment information, assuring proper documentation, collecting evaluation data from teachers and participants; performing data entry for reporting; and writing reports in compliance with funding requirements.The Community Education Specialist 2 will build and maintain an informal network of partners, align nutrition education projects with approved curricula and educational materials, develop news releases and news articles, and maintain knowledge and competence about the subject matter.This position is a career appointment that is 100% fixed.Pay Scale: $21.26/hour to $28.26/hourJob Posting Close Date:This job is open until filled. The first application review date will be 10/07/2026.Key Responsibilities:50%Deliver in-person lessons using adult and/or youth engagement techniques in alignment with the UC-approved curricula and activities at various locations across the county. Lesson delivery includes preparing and implementing activities such as demonstrating food preparation using recipes, physical activity, gardening techniques, and/or other learner-centered activities.Extend education to community partners and/or program participants on using the skills and knowledge they gained in class to recommend positive changes within their working and living environments. Advocate for changes in the surrounding community context known as "policy, system, and environmental change efforts" designed to create a healthier community environment.25%Recruit, train, and provide support for community organizations and school representatives who act as volunteers to deliver UC approved curricula and activities. May participate in hiring and recruitment for other educator positions. May co-deliver programming with a partner to model class enrollment procedures, lesson delivery, and evaluation activities.Review evaluation data when completed by volunteers to ensure minimum evaluation requirements are achieved. Make recommendations to volunteers to ensure participant success. Complete required documentation of enrollment and evaluation for reporting purposes. Prepares all reports as necessary for documenting program accomplishments.May provide language translations of class materials and/or simultaneous interpretation during classes into preferred language of participant population, as well as develop and share culturally relevant examples to enhance the effectiveness of the educational experience.15%Meet with local partners (i.e., community leaders, school administrators, teachers, parent educators) to discuss the delivery of lessons to their students and clientele. Assist in developing outreach plans to ensure all eligible racial/ethnic groups have received information regarding program education opportunities and are welcomed to participate with inclusive program practices.Develop collaboration with other programs to coordinate outreach efforts. Attend community events and serve as representative and ambassador for the program. Maintain appropriate records to track the partnership activity, collaboration, and related community events.10%Work as a team member to develop annual work plans, manage volunteers, share recommendations for improvement, and coach partner agencies to make healthy changes in their organizations.May provide leadership and mentoring to interns, new staff, volunteers, and/or other educators, including working with them to assess the successes and challenges of lesson delivery.Requirements: - Associate degree and / or equivalent experience / training in a related area such nutrition, public health, or community health and well-being.- Continuing education, training, or professional development in a related field.- Knowledge of community education, community engagement, teaching and/or facilitation best practices.- Proficient in use of Windows-based computer with knowledge of Microsoft Office programs (Excel, Word, PowerPoint).- Experience engaging with diverse communities and participants, including those with varied cultural, geographic, and socioeconomic backgrounds, to support inclusive and accessible educational programming.- Experience working with diverse communities in a respectful and responsive way that reflects a commitment to serving everyone.- Familiarity with schools and community-based agencies in the local area serving lower-income youth and adults.-Thorough and effective verbal, written, and interpersonal communication skills and presentation skills to work in large and small groups, give presentations and organize activities. Ability to write newsletters, correspondence, and reports.  Preferred Skills: - Bilingual communication/translation abilities in English and Spanish.- Knowledge of community education and / or teaching practices.- Working knowledge of conducting needs assessment to understand community strengths, interests, and priorities. Special Conditions of Employment: - Must comply with regulatory agency reporting requirements (California's Child Abuse and Neglect Reporting Act).- Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies.- The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities.- As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited.- As a condition of employment, you will be required to comply with the University of California https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.- Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.- Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. - "Misconduct" means any violation of the policies governing employee conduct at the applicant's previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: - https://policy.ucop.edu/doc/4000385/SVSH - https://policy.ucop.edu/doc/1001004/Anti-Discrimination - https://policy.ucop.edu/doc/4000701/AbusiveConduct To apply, please visit: https://apptrkr.com/9853236  je-4ce0d6a99dd54c1b932ea79d6ce18206

Case Manager, Ramsey, Washington, and Hennepin Counties- AC/EW/CADI/DD/BI JOB SUMMARY:As a Case Manager, you will conduct LTC assessments, create and review care plans, and coordinate services with individuals served and their interdisciplinary team in order for them to live, work and go to school in their communities. Connect individuals to resources to support their goals and dreams. Attend meetings on the agency’s behalf, mentor new hires, community outreach, and implement the agency’s racial equity plan. These duties will include cultural specific case management services with the African American, African, Native American, Asian, and Hispanic communities.REQUIREMENTS:4-year degree in Social Work and Licensed Social Worker by the MN Board of Social Work or related Bachelors degree.Must have at least one year of full-time social service experience in the education or treatment of persons from vulnerable populationsExperience in Elderly Waivers, AC, DD, CADI, BI, and CAC requiredKnowledge of MA, Medicare, and MN Healthcare Programs strongly preferredExperience and knowledge of working with the following communities: black/African-American, East and West African, American-Indian, Hmong, Karen, and Latino requiredKnowledge of historical racial trauma, cultural responsiveness, restorative practices requiredBackground clearanceAbility to effectively communicate in English, written and verballyDriver's license, reliable vehicle you can use for work purposes, acceptable driving record and proof of auto insurance requiredWilling to drive own vehicle to perform job dutiesMust be at least 21 years of ageLive in the State of MinnesotaPreferred Skills:Experience with SSIS, MnSP (MnChoices Support Plan) System, and person-centered thinking and planning. Strong oral and written communication skills. Time management skills.Benefit Conditions:Waiting period may applyOnly full-time employees eligibleCOVID-19 Precaution(s):Personal protective equipment provided or requiredSocial distancing guidelines in placeSanitizing, disinfecting, or cleaning procedures in placeTypical end time:5 PMTypical start time:9 AMWork RemotelyNoThis Job Is Ideal for Someone Who Is:People-oriented -- enjoys interacting with people and working on group projectsAdaptable/flexible -- enjoys doing work that requires frequent shifts in directionAutonomous/Independent -- enjoys working with little directionPhysical Demands: The ability to occasionally lift up to 20 lbs.

Make a Difference in a Child's Life Every Day! Northeast Counseling Services is seeking compassionate and dedicated Behavioral Health Technicians (BHTs) to join our Intensive Behavioral Health Services (IBHS) team in Luzerne County. In this rewarding role, you'll provide one-on-one and group support to children and adolescents, helping them build skills, overcome challenges, and achieve their treatment goals. Working closely with our Behavioral Consultants, you'll play a vital role in creating positive change for youth and families in our community. QualificationsHigh School Diploma requiredHigh School Diploma with experience working with children or adolescents preferred Primary Job duties:Ongoing training and workshops are provided and are mandatory, as is knowledge of the CASSP System.Knowledge of the mental health and social service field; familiarity with and ability to access community resources;Ability to make accurate assessments of client needs and to be creative in seeking appropriate services;Ability to organize time efficiently to meet client needs in a flexible, non-traditional time frame. What We OfferMeaningful work that makes a lasting impactPaid training and ongoing professional developmentFlexible per diem scheduleSupportive team environmentOpportunity to gain valuable experience in behavioral health Position DetailsPay: $19.00 per hourLocation: Community-based services throughout Luzerne CountyLicense: Valid Driver's License required If you're passionate about helping children succeed and want a career where your work truly matters, we'd love to hear from you! Apply today and help build brighter futures. 🌟 This position requires the successful completion of an FBI Clearance, PA Criminal Clearance and Child Abuse Clearance. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.https://northeastcounseling.isolvedhire.com/jobs/1869577-693807.html  

Position: Water Aerobics Instructor Wage: $19.23 to $23.68 per hour (Compensation is determined based on relevant experience, skills, and qualifications, with most new hires starting between the minimum and midpoint of the posted wage range) Hours: Part-Time, Up to 25 hours per week Location: Tom Taylor Family YMCA, Gig Harbor, WA As a Water Aerobics Instructor, you’ll lead fun, energizing workouts that get members moving, smiling, and feeling their best in the water. You’ll create a safe, welcoming environment while guiding participants through exercises that build strength, flexibility, endurance, and cardiovascular fitness. Following professional fitness standards and YMCA policies, you’ll keep classes engaging, supportive, and motivating for every participant. Qualifications:Current AEA Aquatic Fitness Professional (AFP), Aqua Zumba, or Glide Fit certification.Must be able to demonstrate water fitness instructor skills in accordance with YMCA standards.One year or more related experience preferred.Previous experience working with adults in a program setting and diverse populations.Must be confident in the water.Must be able to pass Background and Reference checks (in accordance with the WA State Fair Chance Act).Committed to valuing and promoting diversity and contributing to an inclusive working and learning environment.Able and willing to complete online Child Abuse Prevention training on first day, and other online and in-person training as required. Key Responsibilities: Design and instruct water fitness classes in accordance with YMCA guidelines. Instruct water fitness classes for a variety of skill levels.Prepare lesson plans.Give clear directions, cues, and demonstrations.Create a safe and positive atmosphere.Promote member safety and engagement.Help others improve flexibility, strength, endurance, and cardiovascular conditioning. Benefits:All YMCA Employees receive the below benefits:A Personal YMCA membership and YMCA360 virtual streaming membershipFlexible scheduling around school and extracurricular activities Paid Sick Leave accrued at 1.23 hours for every 40 hours worked per yearEmployee Assistance Plan (EAP), Digital mental health counseling platform, Wellness program, and LifeMart employee discount centerProfessional training, education, and certification opportunities20% discount on YMCA programs, childcare services and merchandisePart-Time employees who work more than 20 hrs./week are eligible for the below voluntary benefit options:HealthiestYou: by Teladoc (24/7 virtual general medical care access for non-emergency conditions)Willamette Dental PlanVSP Vision Plan