Careers in Human Development

At The New York Foundling, we trust in the power and potential of people, and we deliberately invest in proven practices. From bold beginnings in 1869, our New York-based nonprofit has supported hundreds of thousands of our neighbors on their own paths to stability, strength, and independence. We help children and families navigate through and beyond foster care. We help families struggling with conflict and poverty grow strong. We help individuals with developmental disabilities live their best lives, and we help our neighbors access quality health and mental health services core to building lifelong resilience and wellbeing. Together, our interrelated programs provide a whole-person, whole-family, and whole-life approach that unlocks solutions for a lifetime. The Family Advocate is a technical position of a peer who is able to support the program, families, clients, and youth in helping link families to access the best fitting services and supports, and has knowledge base about resources in the community and across child service systems. Reports to the clinical supervisorThe Family Advocate is a technical position of a peer who is able to support the program, families, clients, and youth in helping link families to access the best fitting services and supports, and has knowledge base about resources in the community and across child service systems.Splits time between office and identified schools Research, organize, maintain, and disseminate community resource information to clinician in ongoing fashion on clients’ communities.Research, add information, and facilitate trainings and workshops for school staff, families, and youth along with the ClinicianWorks directly with clinician(s) as well as with school staff, managers, internal and with some interactions with clients as directed by supervisor or clinician.Able to run groups and workshop with proper training.Assists in a case-by-case basis; researching and allocating resources to support school and the clinicians as directed by supervisor.Maintains current data base of community resources. Maintains up to date knowledge of resources in New York City.  Attends trainings, supervision, and staff development activities. Attends weekly supervision as assigned by the supervisor.Reports to the office as identified by the supervisor during school holidays that are not observed by the agency.Maintains communication with direct supervisor and clinician.Participates in community outreach.Maintains effective working relationships and collaborative efforts with community resources, such as school staff, internal staff, and external agency staff.With Ability to maintain confidential client records and timely data entryFlexible with participating in on-call rotation.Other duties as assigned. The New York Foundling is committed to attracting and retaining a diverse employee population, the Foundling will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming. Bilingual (English/Spanish)Bachelors’ Degree of Social Work, Sociology, Psychology, or the equivalent in a related field Preferred Experience: Minimum of 1-2 years experienceKnowledge of community required.Excellent communication skills required.Be proficient in Microsoft Word, Excel, PowerPoint, Internet, Email, and Data entry systems (e.g. Connections).Ability to work cooperatively to ensure the best quality services are recommendedWill be able to build and collaborate with community resource stakeholdersAn understanding and commitment to complying with the New York State Central Register of Abuse and Neglect protocol (requiring staff to comply with promulgated requirements to report any suspected abuse, maltreatment or neglect of any child). Preferred Knowledge:Technical assistanceFamily systems theory and applicationSocial ecological theory and applicationBehavioral therapies theory and applicationCognitive-behavioral therapy theory and applicationPragmatic family therapies theory and applicationChild development research and it’s application in treatmentSocial skills assessment and interventionDemonstrated strong commitment to safety.

Job description:Roamers Therapy is seeking a full-time Fully Licensed Psychotherapist (LCPC, LCSW, LMFT, LP) to provide individual, couples, child, adolescent, and family therapy services, as well as clinical supervision to a small team of 2–4 pre-licensed clinicians.Roamers Therapy is a trauma-informed, culturally sensitive, LGBTQIA+ affirming, and evidence-based practice. We seek applications from highly qualified clinicians who are aligned with our values, passionate about high-quality client care, and interested in being long-term members of our team.The ideal clinician values structure, professional boundaries, and stability while working within a supportive and collaborative environment. Clinicians who prefer focusing solely on clinical work — without administrative burden — and appreciate consistent systems, operations, and referrals will thrive in this role.Our offices are located in the South Loop (Dearborn Station) and Lakeview neighborhoods of Chicago. Sessions are offered both in-person and via telehealth, provided the clinician’s home workspace meets HIPAA and telehealth compliance requirements.Job Summary: Licensed clinicians at Roamers Therapy provide evidence-based psychotherapy to clients while supporting the professional development of early-career clinicians through supervision and consultation.Clinicians are expected to:Provide approximately 26 direct client hours per week (combined in-person and telehealth)Offer supervision and consultation to pre-licensed clinicians (as assigned, typically 2–3 supervisees)Maintain timely progress notes (within the same calendar day)Participate in consultation or team discussions as neededWork a fixed 5-day schedule with at least three evening availabilities per week(latest session ending at 8:59 PM CST)Able to offer both in-person and telehealth sessionsProvide therapy within a trauma-informed, ethical, and culturally responsive framework Core Clinical Focus Areas:Anxiety and mood disordersTrauma and complex traumaRelationship and family conflictSelf-esteem and identity concernsCareer and life transitionsAcculturation, race, and ethnicity-related issuesLGBTQIA+ supportInterpersonal and communication challengesSubstance use and life stressors Key Traits: The ideal candidate is organized, dependable, and motivated by long-term collaboration and growth. We value clinicians who:Practice with integrity, compassion, and cultural sensitivityDemonstrate leadership and mentorship skillsAre open to participating in peer consultation or offering supervision as neededPrioritize ethical, client-centered care and strong professional boundaries Minimum Qualifications:Active full license in Illinois (provisional applicants are not eligible)LCPC, LCSW, LMFT, LPMinimum 2 years of post-licensure experience providing psychotherapyDemonstrated competency in evidence-based modalities (e.g., CBT, DBT, ACT, EFT, Gottman, Psychodynamic)Strong knowledge of HIPAA regulationsStrong knowledge of professional code of ethics (ACA, APA, NASW, AAMFT)Prior supervisory experience preferred (or demonstrated interest in providing supervision)Commitment to a consistent weekly schedule (minimum three evenings available) Compensation and Benefits:$85,000 – $105,000 annual compensation (W-2 employee status)Comprehensive benefits package:Health insurance (BCBS PPO)Dental insurance (Guardian PPO)401(k) with 2% employer match (Guideline)2 weeks paid time off1 week unpaid time offHoliday closures: four (4) work weeksProfessional development support and CEU opportunitiesBio-writing consultation and professional photoshoot for marketingDedicated scheduling, billing, and administrative supportStructured, streamlined practice management systems Work Setting: Hybrid (in-person and telehealth, if workspace meets HIPAA and telehealth compliance standards)If you are a Licensed psychotherapist seeking a stable, growth-oriented role that combines therapy and clinical supervision within a trauma-informed, team-based practice, we encourage you to apply on Indeed or through our careers page. We look forward to connecting with you.Benefits:401(k)Dental insuranceFlexible scheduleHealth insurancePaid time offProfessional development assistanceWork Location: In person

Facing Giants is seeking community group facilitators—including students and early-career professionals—who are ready to lead or co-lead groups, not simply assist. This role is for individuals who can hold a small group with confidence, structure, and care while creating welcoming, connection-focused environments for caregivers and children navigating adversity. About Facing GiantsFacing Giants is a trauma-responsive community space focused on caregiver–child connection, play, and restoration. We offer group experiences, play and sensory spaces, and collaborative programming outside traditional medical or clinical models. What You’ll DoAs an independent contractor, facilitators:• Lead or co-lead small groups for caregivers, children, or both• Design or adapt simple group structures (discussion, play-based, creative, educational)• Establish emotional safety, boundaries, and flow• Engage participants with clarity, warmth, and presence• Collaborate with the Facing Giants team on scheduling and logisticsGroups may be one-time, rotating, or short-series and are scheduled flexibly.Topics May Include• Mother–child connection and co-regulation• Play-based groups for emotional expression and stress relief• Supporting children and mothers through family transitions (divorce, separation, blended families)• Bullying, peer stress, and social confidence• Sensory awareness, overwhelm, and grounding through play• Body boundaries, consent, and self-trust (age-appropriate)• Support circles for mothers navigating or recovering from intimate partner violence or dating violence (education, peer support, and connection-based—not therapy)• Vision boarding, self-identity exploration, and future-oriented expression for mothers, teens, or mixed-age groups• Creative expression groups (art, movement, storytelling, guided activities)• Support circles for mothers navigating isolation, stress, or adversity• Building communication, emotional literacy, and healthy relationships within familiesGroups are connection-focused, educational, or creative—not clinical therapy unless facilitated independently by a licensed provider under their own scope. Who This Is ForThis role is a fit if you:• Are comfortable leading groups or taking responsibility for group flow• Have experience facilitating, teaching, mentoring, coaching, leading clubs, camps, classrooms, or community groups• Are a student or early-career professional in psychology, education, social work, human services, arts, or related fields• Have lived experience navigating adversity and feel ready to help others• Value connection, play, and relational learning over rigid or medicalized models• Are reliable, grounded, and able to set clear boundariesA license is not required. The ability to lead with care and structure is. What We Offer• A thoughtfully designed, trauma-responsive space in Eugene• Flexible scheduling around classes, work, or caregiving• Hands-on facilitation experience with real responsibility• Collaboration within a multidisciplinary facilitator community (in development)• Planned facilitator luncheons and consultation groups (in development)• A values-aligned environment that honors lived experience and leadershipFacing Giants is in an active growth phase. Programming and facilitator collaboration will continue to evolve, and we welcome facilitators who enjoy helping shape thoughtful systems.Why This MattersThis role offers real-world leadership experience—not observation—while supporting families through connection and community.  Interested?Please submit your resume for consideration. Selected candidates will be contacted regarding next steps.

Location: Green Bay, WI, USAShift: 1st ShiftWork model: On-SiteSchedule: FULLTIME; Monday - Friday 7:00 a.m. - 4:00 p.m.Job overview: Schneider is seeking an Equipment Coordinator in Green Bay to monitor Schneider's equipment assets. The Equipment Coordinator will work with various teams and stakeholders to oversee all aspects of equipment utilization Responsibilities: Contact operations teams and vendors to locate equipment. Research lost and towed units. Identify and address customer and equipment issues which could impact planning and execution. Collaborate with other departments to resolve equipment utilization issues. Work with maintenance to prioritize equipment repairs. Maintain a strong understanding of the market and customers to maximize equipment availability. Identify drivers for equipment recovery. Skills and qualifications: High school diploma or GED. 1-2 years of related work experience. Effective written and oral communication skills. Excellent problem-solving skills. Able to evaluate multiple solutions and use strong judgement to make the best decision. Able to work in a fast-paced environment and manage multiple priorities at once. Pay and benefits: Medical, dental and vision insurance. Company paid life insurance. 401(k) savings plan with company match.Paid time off and paid holidays. Results-based incentive pay program where you can earn above and beyond your base pay. Tuition reimbursement. See full list of operations benefits. Schneider's inclusive cultureOur history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.PI280181498

To apply, please fill out this form:https://www.careyaya.org/opportunities/Psychology_InternshipAbout the Psychology InternshipThis unique internship is situated at the intersection of psychology, neuroscience, and health-tech in a caregiving startup context. It offers an exceptional opportunity for individuals interested in understanding and contributing to the application of psychological and neurological insights in the development of innovative caregiving solutions.Key ResponsibilitiesResearch and Analysis: Conduct research on psychological and neurological aspects relevant to caregiving, such as stress management, emotional well-being, and cognitive health.User Experience Insights: Apply findings from psychology and neuroscience to enhance user experience in our caregiving technology solutions.Collaborative Projects: Work closely with product development teams to integrate psychological and neurological insights into product design and features.Innovative Contributions: Participate in brainstorming sessions to suggest innovative ideas for enhancing caregiving services using psychological and neurological insights.QualificationsCurrently pursuing or recently completed a degree in Psychology, Neuroscience, Cognitive Science, or a related field.Interest in the application of psychological and neurological knowledge in technology.Strong analytical skills and ability to interpret complex data.Excellent communication skills, both written and verbal.Ability to work collaboratively in a dynamic startup environment.

To apply, please fill out this form:https://www.careyaya.org/opportunities/Social_Work_InternshipAbout the Social Work Internship:We're seeking passionate Bachelor's or Master's students or recent graduates to join our team as Remote Social Work Interns. This position offers hands-on experience in geriatric care while applying social work principles in a digital environment.Responsibilities:Coordinate care services via phone and video platformsConduct virtual check-ins and companionship calls with elderly patientsDocument patient interactions and observationsApply social work assessment skills in remote patient evaluationsHelp connect patients and families with community resourcesParticipate in virtual care planning meetingsQualificationsCurrently pursuing or recently completed a Bachelor's or Master's degree.Interest in improving patient care and helping families with resource planning.Excellent communication skills, both written and verbal.Ability to work collaboratively in a dynamic environment.

PAY: $55/SessionHOURS: 5-9pmLaSante Health Center is seeking a dedicated Social Worker to provide vital support and advocacy for the children in our community. The ideal candidate will possess a degree in social work, along with strong interpersonal skills.  Responsibilities: ·         Maintain compliance with LaSante Health policies and procedures. ·         Complete medical record documentation in a timely fashion. ·         Secure Releases-of-Information with patient or legally authorized representative's permission. ·         Perform individual and family intakes. ·         Provide individual therapy and family therapy as needed. ·         Conduct individual and/or family assessment and treatment for assigned cases. ·         Contribute to team meetings and clinical rounds if applicable. ·         Participate in appropriate training and research opportunities on the assigned service. ·         Collaborate effectively with assigned discipline or clinical head for supervision and training goals. ·         Engage in ongoing professional development and self-care through in-service training, supervision, and workshops.·         Demonstrate understanding of developmental tasks and special needs for children, adolescents and adults Qualifications: ·         Social Work Degree ·         Licensure as an LMSW in New York State· Play therapy certification preferable·         Strong interpersonal skills 

JFS is pleased to announce the Creative Arts Therapist position. The Creative Arts Therapist works closely with youth (ages 3+) and families who are recovering from grief and trauma, including domestic violence and sexual assault. Funded by a generous grant through Passaic County Department of Health Services, the Creative Arts Therapist position is responsible for the delivery of person-centered, trauma-informed/specific therapy services to clients with complex mental health needs including individuals, families and groups. The Creative Arts Therapist will also work alongside case managers to ensure youth and families gain access to critical resources. The Creative Arts Therapist also tracks program data, develops agency-to-agency partnerships, designs research initiatives and may supervise staff, volunteers, practicum students or interns. Duties/Responsibilities:Design therapy sessions (music, drama, dance, fine art, sand tray, etc.) in consultation with clients and supervisor to meet client's goals and objectives. Gather client information from sources such as case documentation, client observation, or interviews of client or family members.Assess client and synthesize data to draw conclusions or make recommendations for therapy.  Develop individualized treatment plans that incorporate therapy or counseling techniques. Customize therapy programs for specific client populations such as those in schools, nursing homes, wellness centers, prisons, shelters, or hospitals.Prepare artistic media or related equipment or devices to accomplish therapy session objectives.Provide guided self-expression experiences to help clients recover from or cope with cognitive, emotional, or physical impairments. Build rapport with clients while conducting therapy. Observe and document client reactions, progress, or other outcomes related to the artistic process.Confer with other professionals on client's treatment team to develop, coordinate, or integrate treatment plans.Write treatment plans, case summaries or other reports related to individual clients or client groups. Review research or literature in creative art therapy, psychology, or related disciplines. Teach therapy techniques or processes to artists, interns, volunteers, or others. Conduct information sharing sessions such as in-service workshops for other professionals, potential client groups, or the general community.Participate in occasional community events such as fundraisers, or events to celebrate the important work of clients.Participate in weekly team meetings and supervision sessions. Qualifications:Master's Degree in Creative Arts Therapy or Board Certification in candidate’s respective creative arts modality (studio art, drama, dance, music, etc.). Experience with children and domestic violence preferred.Excellent communication skills (verbal and written)Excellent emotional intelligence, cultural awareness, and sense of humorProven ability to work well with others, including community leaders, elected officials, a diverse collection of team members, and people experiencing extreme povertyProficient with Microsoft Outlook and WordBilingual Spanish-English

Job Summary:JFS is pleased to announce the Bilingual Mental Health Clinician (BMHC) position. The BMHC is responsible for the delivery of person-centered, trauma-informed/specific therapy services to clients with complex mental health needs including individuals, families and groups.  He/she works closely with youth and families who are recovering from grief and trauma.The BMHC will also work alongside case managers to ensure youth and families gain access to critical resources. He/She tracks program data, develops agency-to-agency partnerships, designs research initiatives and may supervise staff, volunteers, practicum students or interns. Duties / Responsibilities: Design therapy sessions in consultation with clients and supervisor to meet client's goals and objectives.Gather client information from sources such as case documentation, client observation, or interviews of client or family members.Assess client and synthesize data to draw conclusions or make recommendations for therapy.Develop individualized treatment plans that incorporate therapy or counseling techniques.Prepare media or related equipment or devices to accomplish therapy session objectives.Provide guided self-expression experiences to help clients recover from or cope with cognitive, emotional, or physical impairments.Build rapport with clients while conducting therapy.Observe and document client reactions, progress, or other outcomes related to the artistic process.Confer with other professionals on client's treatment team to develop, coordinate, or integrate treatment plans.Write treatment plans, case summaries or other reports related to individual clients or client groups.Review research or literature in creative art therapy, psychology, or related disciplines.Teach therapy techniques or processes to interns, volunteers, or others.Conduct information sharing sessions such as in-service workshops for other professionals, potential client groups, or the general community.Participate in occasional community events such as fundraisers, or events to celebrate the important work of clients.Participate in weekly team meetings and supervision sessions. Qualifications:Master's degree in Social Work, Psychology, or CounselingLicense to practice mental health in New Jersey (LSW, LCSW, LAC, LPC)Experience with children and domestic violence preferred.Excellent communication skills (verbal and written)Excellent emotional intelligence, cultural awareness, and sense of humorProven ability to work well with others, including community leaders, elected officials, a diverse collection of team members, and people experiencing extreme povertyProficient with Microsoft Outlook and WordBilingual Spanish-English

About the RoleI am seeking a reliable, efficient, and highly organized Reliable Senior Assistant to assist veterans, particularly seniors, busy families, and individuals with limited mobility with shopping tasks. Your job is to help senior veterans by selecting, purchasing, and delivering items according to their preferences. Key ResponsibilitiesShop for groceries, household supplies, and personal items based on client lists.Communicate with clients to confirm preferences, replacements, and order details.Maintain punctuality for pick-ups and deliveries.Provide professional, friendly, patient customer service at all times.Keep receipts, order logs, and delivery confirmations organized.Ensure client privacy and handle all information respectfully.Offer suggestions when clients need help choosing itemsRequired Skills & QualificationsMust have experience working with seniors.Strong communication skills.High attention to detail and efficiency.Ability to follow instructions accurately.Reliable transportation (car, bike, or walking — depending on the senior veterans location).Ability to lift up to 20–25 lbs (shopping bags).Smartphone with internet access.Preferred TraitsFriendly and patient demeanor.Professional customer-service attitude.Problem solving and quick decision making abilities.

DescriptionThe Graduate Intern - Experiential Programs role will provide operational and assessment support in VCU Career Services (VCS) for student experiential learning programs, 15 hours per week. Throughout the year, student experiential programs managed through VCU Career Services run in cycles and phases, based on the key timelines of the core programs they support. The intern will gain experience supporting a variety of program components. The intern will learn and implement database management practices, including marketing, on Handshake, VCU's job & internship portal. This individual will assist VCU Career Services in achieving its strategic goals by supporting data and analysis, marketing and communications, events, and special projects, in collaboration with Employer & Experiential Development (EED) team members as assigned. ResponsibilitiesOperations Support – 4-6 Hours/Week (40%)Manage student-facing marketing for career fairs, career treks, Internship Funding Program (IFP), and the VCU Internship Survey.Conduct detailed pre-screening of IFP student applicants.Assist with reviewing the budget worksheets of IFP applicants.Build and send student newsletters to increase awareness of and access to part-time and seasonal off-campus jobs, paid internships, and, in the fall, positions through VCU’s Federal Work-Study (FWS) Program.Oversee follow-up communications to students with incomplete applications weekly.Facilitate “Earn While You Learn” sessions during New Student & Transfer Orientation.Provide technical support for virtual student and reviewer information sessions for IFP.Provide user-experience support for the Transforming Federal Work-Study (TWFS) Canvas course as needed.Assessment Support – 4-6 Hours/Week (40%)Track and report IFP applicant data weekly.Conduct a bi-weekly demographic analysis of IFP applicant data.Contribute to the analysis and reporting of quantitative and qualitative program outcomes, including but not limited to IFP and TFWS.Review reports of Handshake postings to inform student newsletters.Compile data and draft the alum outcomes report with the support of the IFP program administrator.Oversee the communication and analysis of the FWS mid-year and end-of-year student surveys.Team Support & Special Projects – 3 Hours/Week (20%)Attend Career Services weekly staff meetings (Tuesday mornings, 9:00-10:00 a.m., if possible)Support department and campus-wide programming, career fairs, career treks, student employee and student supervisor events, and other events, including virtual delivery.Engage in project work related to the VCS 2022-2026 Strategic Plan based on individual areas of interest.Support general administrative functions of the office and related projects. Partner with supervisor and other professional staff members on projects of need and interest.Participate in applicable training in-office, online, and through other VCU entities to support skill-building and improve work quality.Other duties as assigned by supervisor and/or Executive Director of VCU Career Services. QualificationsAvailability to work 10-15 hours per week throughout the academic year, with the ability to extend employment the following year upon positive performance review.Must be a currently enrolled graduate/professional student at VCU with availability for at least the subsequent two semesters.An ability to strategically manage relationships with diverse stakeholders.Manage time and projects effectively to meet deadlines, prioritize, and communicate progress.Ability to work independently as well as with a team.Comfortable with communicating across various platforms and delivering content to internal and external partners promptly.Basic knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, etc.) and Google Suite (Drive, Sheets, Docs, Slides, Mail, Calendar, etc.).Willing to learn the basics of Canva.Attention to detail.Ability to apply data-informed decision-making skills.Demonstrate a high standard of ethics and maintain a dedication to academic and professional excellence.Additional Information related to the position:Ideal start: February 2026Location/Work Setting: This position is a hybrid work position. Training will take place in the VCU Career Services office located in the University Student Commons (907 Floyd Avenue, 23284). Training will take place in person, unless otherwise determined by the supervisor and the selected candidate.Pay Rate: $17.00 per hour. This position is not a Graduate Assistantship and does not include associated course/tuition benefits. This is an hourly, paid Graduate/Professional-level experiential opportunity for 10-15 work hours per week (maximum of 15 hours per week). This position will run through May 2027 with the chance of an extension. Additional Perks: Opportunity to network with internal and external partners related to the career development process at VCU.Supervisor: Jeanette Hickl, Assistant Director, Internship and Experiential Programs, VCU Career Services

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigation Worker Trainee Job Title: CPI INV Trainee Spec I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 11 Posting Number: 11620 Closing Date: 01/25/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-17 Salary Range: $3,816.65 - $5,372.41 Pay Frequency: MonthlyShift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: BEEVILLE Job Location Address: 1770 W CORPUS CHRISTI ST Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Child Protective Investigations (CPI) Investigators investigate claims of child abuse and neglect.  They have the difficult task of figuring out what happened and predicting what will happen in the future.  CPI receives and investigates reports of abuse and neglect 24 hours per day, every day of the year.  A CPI investigation includes interviewing and gathering information to see if abuse or neglect happened and if intervention is necessary.  The investigator considers both risk and safety issues and may recommend services for the child and family to reduce the risk of further abuse or neglect. HELP US MAKE A DIFFERENCE: To explore more of what Investigation Specialists do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs):  Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous.    Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children. Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect.  This could involve children with serious injuries and child fatalities. Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. Assesses child safety and takes the necessary actions to protect the child as appropriate.  This could include removing a child from their family. Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships. Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner.   Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody.    Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend. Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community. Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours. Maintains a balance of objectivity and empathy for families living in stressful and crisis situations. Attends and participates in training/meetings/staffings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication Skill in establishing and maintaining effective working relationships Skill in problem solving techniques Ability to operate a personal computer Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm Ability to be on call on a rotating basis and work irregular hours Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Investigations Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.    Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Child Protective Investigations Specialist II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services. Child Investigations Specialist III:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III  in Texas Department of Family and Protective Services. Child Investigations Specialist IV:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria  Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice. Prior work experience in human services, social work, mental health, legal, or criminal justice such as parole/probation or related fields. Bilingual (English/Spanish) preferred. Typing and writing proficiency or writing-related experience/education.  Additional Information: This position may be filled at any level from a Child Protective Investigations Specialist I to a Child Protective Investigations Specialist IV. Factors such as education and experience may be considered when establishing the starting salary.  Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. If you leave Family Investigations or AR and return within the last 12-months, the INV stipend is given immediately. All other situations must wait the 120 days to receive the INV stipend.This salary increase opportunity is available to external candidates only.If you have two or more years of professional experience in human services, social work, mental health, legal, or criminal justice, you may qualify for a salary increase of 6.8% above the current monthly rate. The base monthly rate for this position is $3,816.65; candidates who meet this experience threshold may be eligible for a starting salary of $4,076.18 per month.We value experience that directly supports child and family welfare and aligns with Children Protective Investigations. If you’re unsure whether your background qualifies, reach out to our Talent Acquisition Group at DFPSHiring@dfps.texas.gov - we’re happy to help clarify what counts as relevant experience.Your expertise matters here. We encourage you to apply and help make a difference. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit.  Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.  Learn about the essential COMPETENCIES required/acquired during the first few months of employment here:  DFPS - CPS Practice Guides & Core Competencies PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

WHY WORK FOR DFPS?The Texas Department of Family and Protective Services (DFPS) is responsible for protecting the unprotected — children, elderly, and people with disabilities — from abuse, neglect, and exploitation. DFPS accomplishes this responsibility by employing over 12,000 workers who live up to the agency's Mission, Vision, & Values in service to the citizens of Texas. DFPS is not only a qualifying organization for the Public Service Loan Forgiveness Program but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness program, lifetime retirement annuity, Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.  Functional Title: CBC CMO WORKER I Job Title: CBC CMO WORKER I Agency: Dept of Family & Protectve Svc Department: 6A CBC DFPS CASE MGT OVRST Posting Number: 8241 Closing Date: 12/02/2025 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-22 Salary Range: $4,801.16 - $7,761.50 Pay Frequency: MonthlyShift: Day Additional Shift:  Telework:  Travel: Up to 70% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location:  Job Location City: HOUSTON Job Location Address: 2525 MURWORTH Other Locations:  MOS Codes: 31D, 35L, 35M, 68X, 73A, 311A, 351L, 351M, HM, IS, NC, 183X, 230X, 683X, 783X, IV, MST, INV, ISS OAP12, 0149, 5821, 5822, 5832, 1N0X1, 4C0X1, 4E0X1, 14NX, 42SX, 43HX, 71SX, 0868, 66C, 47L, 66R 67D, L24A, 001387   Brief Job Description: The Department of Family and Protective Services (DFPS) Community-Based Care (CBC) Case Management Oversight and Technical Assistance Specialist (CMO) collaborates with the Single Source Continuum Contractor (SSCC) and their vendors to ensure compliance with state and federal regulations and requirements as a part of the CBC model. This position performs advanced quality assurance, monitoring, analytical, research and consultation work to ensure overall compliance, quality assurance and accuracy within the CBC program. Serves as a subject matter expert regarding Child Protective Services (CPS) program policy, procedures, requirements and best practices. Administers CBC quality assurance programs and activities. Oversees program case reviews and administers other quality assurance monitoring activities to ensure CBC program compliance and effectiveness. Evaluates and monitors CBC field performance, identifies and assesses field operations trends, and resolves issues. Analyzes, interprets, compiles and reports results of quality assurance reviews and activities to CPS and other DFPS staff, management and program leadership. Identifies trends, gaps in policies, processes and knowledge, and proposes recommended solutions and training. Provides technical guidance and subject matter expertise regarding CPS and the CBC program, quality control assessments, activities and results. Provides CPS program information and communication to ensure updated knowledge base regarding CPS program policies, procedures, trends, legislation, requirements and to resolve quality assurance issues. Administers quality control activities for CBC, reports recommendations to DFPS management and CBC leadership, and provides subject matter expertise and support in development and application of corrective measures. Represents the CPS program at external events and works directly with external stakeholders. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Essential Job Functions:Evaluates program performance through case readings, reports, and observations of unit operations to ensure unit compliance with policies, procedures, and service control requirements.Prepares management reports, analyses, and correspondence on the effectiveness of program activities.Implements program guidelines, procedures, policies, rules, and regulations; and monitors compliance with policies and procedures. Implements schedules, priorities, and standards for achieving goals; and monitors activities.Participates in the development of program goals and objectives.Provides training or technical assistance in a program area.Develops and conducts presentations for communities, clients, staff, management, or elected officials.May assist with the development of policy and procedure manuals.Supports DFPS-SSCC program collaboration (FBSS, CPI)Directs case review process.Quality assurance reviews of casesTracks technical assistance activities. Elevates concerns or issues not resolved with SSCC at CMO/PD level.Reports on Continuous Quality Improvement process / quality trends from case reviews.Reports on technical assistance activity.Makes recommendations for SSCC quality improvement plans or other contract actions related to quality case management services.Performs related work as assigned Knowledge Skills Abilities:Ability to negotiate available services, to communicate effectively, and to supervise the work of others.Knowledge of Texas and Federal laws relating to Child Protective Services. Knowledge of quality assurance programs and practices.Ability to interpret and compare CPS policy to documented case actions to ensure compliance with state and federal regulations.Ability to read technical narratives, interpret industry terminology, and extrapolate information from incomplete documentation.Ability to plan, coordinate, and administer quality assurance program activities.Ability to prepare and present training curricula in person and remotely.Ability to communicate effectively.Registrations, Licensure Requirements or Certifications:None required.Initial Screening Criteria:Graduation from an accredited four year college or university; 5 years’ experience working in Child Protective Services, with a preference for two years of full-time experience in a Child Protective Services supervisor or management position.   Additional Information:N/A          Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigation Worker Trainee Job Title: CPI INV Trainee Spec I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 2 Posting Number: 11630 Closing Date: 12/26/2025 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-17 Salary Range: $3,816.65 - $5,372.41 Pay Frequency: MonthlyShift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 80% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: WICHITA FALLS Job Location Address: 925 LAMAR ST Other Locations: Vernon; Childress; Wichita Falls MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Child Protective Investigations (CPI) Investigators investigate claims of child abuse and neglect.  They have the difficult task of figuring out what happened and predicting what will happen in the future.  CPI receives and investigates reports of abuse and neglect 24 hours per day, every day of the year.  A CPI investigation includes interviewing and gathering information to see if abuse or neglect happened and if intervention is necessary.  The investigator considers both risk and safety issues and may recommend services for the child and family to reduce the risk of further abuse or neglect. HELP US MAKE A DIFFERENCE: To explore more of what Investigation Specialists do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs):  Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous.    Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children. Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect.  This could involve children with serious injuries and child fatalities. Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. Assesses child safety and takes the necessary actions to protect the child as appropriate.  This could include removing a child from their family. Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships. Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner.   Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody.    Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend. Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community. Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours. Maintains a balance of objectivity and empathy for families living in stressful and crisis situations. Attends and participates in training/meetings/staffings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication Skill in establishing and maintaining effective working relationships Skill in problem solving techniques Ability to operate a personal computer Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm Ability to be on call on a rotating basis and work irregular hours Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Investigations Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.    Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Child Protective Investigations Specialist II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services. Child Investigations Specialist III:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III  in Texas Department of Family and Protective Services. Child Investigations Specialist IV:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria  Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice. Prior work experience in human services, social work, mental health, legal, or criminal justice such as parole/probation or related fields. Bilingual (English/Spanish) preferred. Typing and writing proficiency or writing-related experience/education.  Additional Information: This position may be filled at any level from a Child Protective Investigations Specialist I to a Child Protective Investigations Specialist IV. Factors such as education and experience may be considered when establishing the starting salary.  Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. If you leave Family Investigations or AR and return within the last 12-months, the INV stipend is given immediately. All other situations must wait the 120 days to receive the INV stipend. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit.  Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.  Learn about the essential COMPETENCIES required/acquired during the first few months of employment here:  DFPS - CPS Practice Guides & Core Competencies PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.   Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigative Supervisor I/II Job Title: CPI Investigative Supervisr II Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 10 Posting Number: 11641 Closing Date: 12/10/2025 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-24 Salary Range: $5,425.33 - $8,886.16 Pay Frequency: MonthlyShift: Day Additional Shift:  Telework:  Travel: Up to 30% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location:  Job Location City: EL PASO Job Location Address: 11295 EDGEMERE Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Brief Job Description:   The CPI Supervisor performs highly complex (senior-level) consultative services, technical assistance and supervisor work. This position manages administrative staff and a unit of caseworkers responsible for conducting Investigations and Alternative Response (AR) cases within the CPI Division. The Supervisor provides case consultations and monitors the status of cases within the unit by utilizing data warehouse reports to identify trends and patterns related to risk and child safety issues. The Supervisor selects, hires, manages, and develops staff through review of performance data, individual conferences, case readings, data warehouse reports, field visits, and unit meetings to ensure productivity and compliance with policy, procedure, and service control requirements. Provides consultative services, analysis, and technical assistance to design, implement, and monitor solutions and improvements resulting from assessment of CPI cases within the unit pertaining to all child safety issues to ensure the best outcome for the families we serve. The Supervisor provides subject matter expertise, guidance and consultation to unit staff, internal and external stakeholders to shape effective service delivery. The Supervisor is accountable for critical decisions that are crucial to the protection of children. Consults with the area Program Director, regional and state office management, regional caseworkers, and external public and private stakeholders to provide details of complex, high profile and sensitive CPI cases and prioritizes time sensitive reports. The role of an investigative supervisor is a fast-paced, high energy position, requiring daily assessment and decision-making of child safety issues. This position requires regular on-call duties, frequency and timeframes determined by the regional area, to include holidays and weekends. The position oversees the unit in accordance with Child Protective Services Handbook, Title III of the Texas Family Code and Minimum Standards of child placing agencies. The position interacts routinely with clients, judges, attorneys, child advocacy centers, medical and school personnel and all parties involved in an investigation assigned to their unit. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.    Essential Job Functions (EJFs): Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Oversees, directs, and staffs case actions related to safety, risk, and permanency daily. Ensures timely contact is made on all cases and staff are continually assessing child safety throughout the investigation by reviewing case records to ensure documentation reflects all contacts are accurately entered. Evaluates unit performance through case readings, review that safety assessments and reassessments are completed timely, and referrals to community resources or services are provided when the caseworker determines such resources will reduce danger to a child, support protective actions, and mitigate factors placing the child at risk of future harm.  Reviews cases submitted for closure in accordance with Department policies and procedures. Confers with program leadership when an unresolved danger indicator in the family or factors contributing to high risk occur. (40%) Implements program guidelines, performs administrative functions for staff, and conducts unit meetings. The Supervisor reviews abuse/neglect intakes routed to the unit on a daily basis, by evaluating case readings and providing case consultation in order to assess and mitigate child safety and risk related issues and works with staff to ensure timely contact with the family is established. The Supervisor ensures all time and leave is entered into the Centralized Accounting and Payroll/Personnel System (CAPPS) and provide oversight, regulation, and manage all overtime accumulated by staff. The Supervisor provides training and conducts monthly meetings with staff to convey important communications pertaining to policies and procedures, address trends and patterns in productivity and quality of the work, discuss day-to-day operations, provide CPI updates, and support team cohesiveness. (25%) Interviews, selects, hires, manages, and develops staff. Conducts field visits with staff, reviews performance data, holds monthly conferences, trains, and completes performance appraisals.  Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements. The Supervisor works to educate and develop competent staff that can engage, support, and empower families to ensure the safety, permanency, and well-being of the children and families we serve. The Supervisor provides guidance and direction on policy, procedures, best practices, and on-going support through professional development.  (20%) Consults with unit staff and interprets program policy and procedures to agency staff, parents, children, youth, caregivers, volunteers, advocates, judges, educational, juvenile justice, other stakeholders, and the general public. Develops and maintains effective working relationships with internal and external stakeholders to ensure coordination, quality, efficiency, and effectiveness of the unit’s performance. Represents the program at meetings, conferences, workgroups, hearings and other events. (10%) Performs other duties as assigned and required to maintain unit operations. (5%)                                                                                                                                  Total Time Spent:   100%     Knowledge, Skills and Abilities (KSAs): Knowledge of state and federal laws and regulations related to the INV/AR program.  Specialized knowledge of INV/AR program and child welfare practice  Strong verbal and written communication skills  Skill at establishing and maintaining productive working relationships both internally and externally.  Ability to operate a personal computer and use various software packages  Ability to prepare clear and concise reports.  Ability to gather, assemble, correlate and analyze facts Ability to prioritize and manage multiple responsibilities.  Ability to understand new information effectively and quickly.   Ability to plan, direct and assign responsibilities and supervise the work of others.   Ability to work with people from a variety of backgrounds and professions.  Ability to represent Child Protective Investigations effectively with key stakeholders    Registrations, Licensure Requirements or Certifications:  N/A    Initial Screening Criteria:  Child Protective Services Supervisor I: A bachelor’s degree from an accredited college or university, plus 2 years of full-time experience in Child Protective Services* or child placement services** in a public social services agency OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half  (3 1/2) years of CPI/CPS casework work experience OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services.   Child Protective Services Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification OR Currently employed as a Child Protective Services Supervisor II in Family and Protective Services OR Currently employed in a Family and Protective Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Family and Protective Services OR previously employed as a Child Protective Services Supervisor II.   *Child Protective Services is professional social work where primary duties are providing social casework services to abused, neglected, or exploited children and their families; or in recruiting, studying, and certifying foster and adoptive homes.   **A Child placement service is the decision-making process around placing and monitoring children in licensed 24-hour childcare facilities and in adoptive placement in compliance with state and federal regulations.  Preferred Criteria:  Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice.  Two years’ experience investigating child abuse or neglect (including out of state investigative agencies).  Favorable casework data/performance history as an investigator.  Proven success in developing people (teaching, training or being a CPI Mentor).  Prior leadership experience in any performance-based field.    Additional Information:  This position may be filled as a CPS Supervisor I or II.    Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPS Family Based Safety Services Worker Job Title: CPS FBSS Spec I Agency: Dept of Family & Protectve Svc Department: Region 6A CPS Dir Del - FBSS Posting Number: 11639 Closing Date: 12/10/2025 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-17 Salary Range: $3,816.65 - $5,372.41 Pay Frequency: MonthlyShift: Day Additional Shift:  Telework:  Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: HOUSTON Job Location Address: 2525 MURWORTH Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Brief Job Description: After a family has been investigated, a Family Based Safety Services (FBSS) worker helps them make changes to protect their children from abuse and neglect and keep them safe at home. This involves providing services offered by the agency, the family's community, and their extended families.Newly hired employees holding a Master's Degree in Social Worker may qualify for an increase at the point of hire.HELP US MAKE A DIFFERENCE:To explore more of what CPS Family Based Safety Services Workers do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs):  Responds quickly in crisis situations. Provides time limited in-home services to meet the specific needs of families by identifying insufficient protective capacities, developing treatment plans, and using appropriate and necessary resources to minimize risk and provide for safety of the child; and maintains contact with parents and children to achieve treatment goals. Assesses child safety and takes the necessary actions to protect the child as appropriate.  This could include removing a child from their family. Interacts objectively with “caretakers” who have abused and/or neglected children in their care. Discusses issues with families related, but not limited to income, money management, and personal relationships that they will probably consider personal and private. Encounters family members who are angry and/or scared. Helps identify resources and community support available to the family. Assists parents to recognize behaviors that lead to child abuse and/or neglect and empower parents to identify ways to make the necessary behavioral changes. Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. Gather family and kinship information to support the child in a placement, should the child be placed in DFPS custody.   Documents all relevant and appropriate information gathered during the investigation and completing all required forms accurately and in a timely manner. Works flexible work hours beyond 8a.m.-5p.m., Monday - Friday. Maintains a balance of objectivity and empathic understanding when engaging families living in stressful and crisis situations. Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources. Attends and participates in trainings, meetings and staffings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication. Skill in establishing and maintaining effective working relationships. Skill in problem solving techniques Ability to operate a personal computer. Ability to travel and attend child and family visits as well as other work-related appointments and meetings after 5pm. Ability to be on call on a rotating basis and work irregular hours. Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions.  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Services Family Based Safety Worker I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.Child Protective Services Family Based Safety Worker II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services. Child Protective Services Family Based Safety Worker III:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.  Employed as a Child Protective Services Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services. Child Protective Services Family Based Safety Worker IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria  Degree in Social Work, Criminal Justice, Psychology, Human Development and Family Studies, Education, or Public Health. Previous professional or volunteer experience in a government agency, nonprofit, child protection, foster care, juvenile justice, mental health, or substance abuse services. Familiarity with trauma-informed care or experience conducting interviews or assessments with children and families.  Additional Information: This position may be filled at any level from a Child Protective Services Family Based Safety Services Worker Specialist I to a Child Protective Services Family Based Safety Services Worker IV. Factors such as education and experience may be considered when establishing the starting salary. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone. Learn about the essential COMPETENCIES required/acquired during the first few months of employment: DFPS - CPS Practice Guides & Core CompetenciesPHYSICAL REQUIREMENTS:These requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb.Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigation Worker Trainee Job Title: CPI Investigator I Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 2 Posting Number: 11632 Closing Date: 12/26/2025 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-17 Salary Range: $3,816.65 - $5,372.41 Pay Frequency: MonthlyShift: Day Additional Shift: Days (First) Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: ABILENE Job Location Address: 3610 VINE ST Other Locations: Eastland; Abilene; Breckenridge MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Child Protective Investigations (CPI) Investigators investigate claims of child abuse and neglect.  They have the difficult task of figuring out what happened and predicting what will happen in the future.  CPI receives and investigates reports of abuse and neglect 24 hours per day, every day of the year.  A CPI investigation includes interviewing and gathering information to see if abuse or neglect happened and if intervention is necessary.  The investigator considers both risk and safety issues and may recommend services for the child and family to reduce the risk of further abuse or neglect. HELP US MAKE A DIFFERENCE: To explore more of what Investigation Specialists do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs):  Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous.    Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children. Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect.  This could involve children with serious injuries and child fatalities. Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc. Assesses child safety and takes the necessary actions to protect the child as appropriate.  This could include removing a child from their family. Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships. Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner.   Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody.    Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend. Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community. Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours. Maintains a balance of objectivity and empathy for families living in stressful and crisis situations. Attends and participates in training/meetings/staffings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication Skill in establishing and maintaining effective working relationships Skill in problem solving techniques Ability to operate a personal computer Ability to travel and attend child and family visits as well as other work related appointments and meetings after 5pm Ability to be on call on a rotating basis and work irregular hours Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Investigations Specialist I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience.    Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Child Protective Investigations Specialist II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist II or Child Protective Services Specialist II in Texas Department of Family and Protective Services. Child Investigations Specialist III:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist III or Child Protective Services Specialist III  in Texas Department of Family and Protective Services. Child Investigations Specialist IV:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Investigations Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Investigations Specialist IV or Child Protective Services Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria  Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice. Prior work experience in human services, social work, mental health, legal, or criminal justice such as parole/probation or related fields. Bilingual (English/Spanish) preferred. Typing and writing proficiency or writing-related experience/education.  Additional Information: This position may be filled at any level from a Child Protective Investigations Specialist I to a Child Protective Investigations Specialist IV. Factors such as education and experience may be considered when establishing the starting salary.  Applicants selected for this position are also eligible to receive a $416.66 monthly increase in addition to the base salary. Applicants hired into an investigative position will receive this increase the first of the month following 120 days of tenure. Once employed, the incumbent must remain in an investigative position to continue to receive the additional pay. If you leave Family Investigations or AR and return within the last 12-months, the INV stipend is given immediately. All other situations must wait the 120 days to receive the INV stipend. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit.  Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone.  Learn about the essential COMPETENCIES required/acquired during the first few months of employment here:  DFPS - CPS Practice Guides & Core Competencies PHYSICAL REQUIREMENTS: These requirements are not exhaustive, and additional job related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible. Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb. Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions. Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.   Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: Residential Child Care Investigations Supervisor Job Title: RCI Supervisor ll Agency: Dept of Family & Protectve Svc Department: Residential Investigations Posting Number: 11573 Closing Date: 01/25/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-24 Salary Range: $5,425.33 - $8,886.16 Pay Frequency: MonthlyShift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 30% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location:  Job Location City: GEORGETOWN Job Location Address: 2423 WILLIAMS DR STE 137 Other Locations: Bastrop; Austin; Brenham; Bryan; Burnet; Cameron; Centerville; Copperas Cove; Georgetown; Giddings; Hamilton; Hillsboro; Killeen; La Grange; Lampasas; Lockhart; Madisonville; Marlin; Mexia; Round Rock; San Marcos; Taylor; Temple; Waco MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Job Description:The Residential Child Care Investigations (RCCI) Supervisor, under the direction of the Residential Program Administrator, performs advanced (senior level) supervisory and consultative work by managing a unit of investigators responsible for the investigation of allegations of abuse, neglect, and exploitation in residential childcare facilities, child placing agencies, and foster and adoptive homes. The supervisor supports investigators who are responsible for enforcement of the Texas Family Code, Texas Human Resource Code, and Texas Administrative Code relating to allegations of child abuse, neglect, and exploitation, and adherence to the Child Care Investigations Handbook. The position must ensure that quality assurance standards are met, and best practice standards are incorporated into all aspects of the unit’s work. The position works with unit staff to encourage and support each unit members’ professional development. The position interacts routinely with various Texas Department of Family and Protective Services (DFPS) staff, other state agencies, operation staff, external stakeholders, legal personnel, and provider organizations. This position works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.  Essential Job Functions:Oversees day-to-day unit operations to achieve agency and program objectives and service delivery by monitoring caseloads, consulting with staff on investigation issues, conducting unit meetings, and responding to personnel matters, such as managing time and leave. Evaluates unit performance and makes strategic plans to meet program objectives through use of system data reports, monthly management reports, correspondence, and related materials to identify areas of acceptable performance as well as challenges and opportunities for growth. Provides oversight and direction during abuse, neglect, and exploitation investigations to ensure investigators gather pertinent evidence to establish a finding and reviews and analyzes evidence to make casework decisions regarding investigation findings, evaluating risks to children in operations. (50%)Interprets and implements program policy, procedures, and practice, and provides technical assistance to unit staff, other agency staff, operation staff and caregivers, parents, attorneys, law enforcement, the courts, advocacy centers, external stakeholders, and the general public. Manages and develops unit staff through case readings, field audits, review of performance data, monthly conferences, creation and implementation of developmental plans, coaching and training, and performance appraisals and recommends appropriate actions in areas in need of improvement. (30%)Consults with the Health and Human Services Regulatory Division to ensure the safety of children by informing them of regulatory issues noted during abuse, neglect, and exploitation investigations, making recommendations about potential violations, and communicating investigation findings. (10%)Coordinates with Special Investigators and law enforcement to conduct joint investigations. (5%)Conducts presentations and participates in community engagement activities to inform the public about childcare investigations. Participates in workgroups to develop policy and other program initiatives. May testify in court proceedings. Performs other duties as assigned and required to maintain unit operations. (5%) Registrations, Licensure Requirements or Certifications:Applicants must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record and license. Applicants must pass a fingerprint background check prior to being hired. Knowledge Skills Abilities:• Knowledge and/or experience in child care regulation, investigations, or child protective services.• Knowledge of rules, laws, and regulations related to regulated child care and abuse, neglect, and exploitation.• Knowledge of investigative principles, techniques, and procedures; and of rules of evidence.• Knowledge of child development principles and theories.• Knowledge of agency policies and procedures.• Skill in effective verbal and written communication.• Skill in establishing and maintaining productive working relationships both internally and externally.• Ability to manage hostility and resistance to investigations in a professional, non-defensive manner.• Ability to gather, assemble, correlate and analyze facts.• Ability to prepare and provide oversight in the preparation and completion of clear and concise investigative reports.• Ability to prioritize and manage multiple responsibilities.• Ability to plan, direct, and assign responsibilities and supervise the work of others.• Ability to operate standard office equipment, computer word processing software, electronic mail and ability to learn CCI software applications.• Ability to appropriately handle sensitive and confidential information.• Ability to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, and faiths or religion in a manner that recognizes, affirms, and values the worth of individuals and communities.• Ability to work hours other than 8AM to 5PM, Monday through Friday.• Ability to travel, sometimes out of town and overnight.• Ability to develop and maintain effective working relationships between Child Care Investigations staff, Health and Human Services Regulatory Division, Child Protective Services, the general public, medical, legal, educational, and other community resources.Initial Screening Criteria:A bachelor’s degree from an accredited college or university, plus 2 years of full-time experience in Child Protective Services/Child Protective Investigations or child placement services, in a public social services agency; OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half (3 1/2) years of CPI/CPS casework work experience OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services.  Preferred:• Prior experience in supervision, management, or project management is preferred.Additional Information:Position may be housed at an alternate location within the region of responsibility depending on candidate selected.Current employees must have current and “meets expectations” performance evaluation and no documented performance issues within the last two years. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPS Family Based Safety Services Worker Job Title: CPS FBSS Spec I Agency: Dept of Family & Protectve Svc Department: Region 2 CPS Dir Del - FBSS Posting Number: 11584 Closing Date: 12/26/2025 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-17 Salary Range: $3,816.65 - $5,372.41 Pay Frequency: MonthlyShift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 80% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location:  Job Location City: BROWNWOOD Job Location Address: 2400 CROCKETT DR STE 100 Other Locations: Brownwood; Breckenridge; Eastland MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   After a family has been investigated, a Family Based Safety Services (FBSS) worker helps them make changes to protect their children from abuse and neglect and keep them safe at home. This involves providing services offered by the agency, the family's community, and their extended families.Newly hired employees holding a Master's Degree in Social Worker may qualify for an increase at the point of hire.HELP US MAKE A DIFFERENCE:To explore more of what CPS Family Based Safety Services Workers do, click here.For a realistic job preview of this position and to learn more DFPS, please click here. You will also have access to a self-assessment that will help you determine if this type of work is something that is a good fit for you.  DFPS is committed to its employees' professional development and ongoing success and offers the DFPS Certification Program to enhance skills and advance careers within our organization. The program is tailored specifically for DFPS employees, provides the opportunity to earn additional compensation through a supportive learning environment that fosters growth and innovation, and equips participants with the knowledge and skills needed to deepen their expertise in their respective role. Essential Job Functions (EJFs):  Responds quickly in crisis situations. Provides time limited in-home services to meet the specific needs of families by identifying insufficient protective capacities, developing treatment plans, and using appropriate and necessary resources to minimize risk and provide for safety of the child; and maintains contact with parents and children to achieve treatment goals. Assesses child safety and takes the necessary actions to protect the child as appropriate.  This could include removing a child from their family. Interacts objectively with “caretakers” who have abused and/or neglected children in their care. Discusses issues with families related, but not limited to income, money management, and personal relationships that they will probably consider personal and private. Encounters family members who are angry and/or scared. Helps identify resources and community support available to the family. Assists parents to recognize behaviors that lead to child abuse and/or neglect and empower parents to identify ways to make the necessary behavioral changes. Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources. Gather family and kinship information to support the child in a placement, should the child be placed in DFPS custody.   Documents all relevant and appropriate information gathered during the investigation and completing all required forms accurately and in a timely manner. Works flexible work hours beyond 8a.m.-5p.m., Monday - Friday. Maintains a balance of objectivity and empathic understanding when engaging families living in stressful and crisis situations. Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources. Attends and participates in trainings, meetings and staffings. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.  Knowledge, Skills and Abilities (KSAs):  Knowledge of child development Knowledge of family dynamics Skill in effective verbal and written communication. Skill in establishing and maintaining effective working relationships. Skill in problem solving techniques Ability to operate a personal computer. Ability to travel and attend child and family visits as well as other work-related appointments and meetings after 5pm. Ability to be on call on a rotating basis and work irregular hours. Ability to work in an emotion-filled environment and which may require conducting home visits in isolated or high crime areas and may involve exposure to substandard and unsanitary living conditions.  Registrations, Licensure Requirements or Certifications: This position requires use of the applicant's personal motor vehicle to complete job functions. Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license. Initial Screening Criteria: Child Protective Services Family Based Safety Worker I: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.Child Protective Services Family Based Safety Worker II: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist I for 9 months AND have received Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist II or Child Protective Investigations Specialist II in Texas Department of Family and Protective Services. Child Protective Services Family Based Safety Worker III:  An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations.  Employed as a Child Protective Services Specialist II for 9 months AND have received Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist III or Child Protective Investigations Specialist III in Texas Department of Family and Protective Services. Child Protective Services Family Based Safety Worker IV: An accredited Bachelor's degree OR accredited Associate's degree plus two (2) years of relevant work experience OR 60 accredited college credit hours plus two (2) years relevant work experience OR 90 accredited college credit hours plus one (1) year of relevant work experience. Examples of relevant work experience in social, human, or protective services include paid or volunteer work within social service agencies or communities providing services to families or other at-risk populations. Employed as a Child Protective Services Specialist III for 24 months AND have received Senior Advanced Child Protective Services Specialist Certification OR currently employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services OR previously employed as a Child Protective Services Specialist IV or Child Protective Investigations Specialist IV in Texas Department of Family and Protective Services. Preferred Criteria  Degree in Social Work, Criminal Justice, Psychology, Human Development and Family Studies, Education, or Public Health. Previous professional or volunteer experience in a government agency, nonprofit, child protection, foster care, juvenile justice, mental health, or substance abuse services. Familiarity with trauma-informed care or experience conducting interviews or assessments with children and families.  Additional Information: This position may be filled at any level from a Child Protective Services Family Based Safety Services Worker Specialist I to a Child Protective Services Family Based Safety Services Worker IV. Factors such as education and experience may be considered when establishing the starting salary. This position will be in a mobile unit which means the majority of the work will be conducted using mobile technology, such as a tablet, while away from the office.  Being mobile requires working independently yet still being responsive to supervision and your assigned unit. Newly hired DFPS employees in eligible positions will be assigned a DFPS cellular phone. Learn about the essential COMPETENCIES required/acquired during the first few months of employment: DFPS - CPS Practice Guides & Core CompetenciesPHYSICAL REQUIREMENTS:These requirements are not exhaustive, and additional job-related physical requirements may be added to these by individual agencies on an as needed basis. Corrective devices may be used to meet physical requirements. These are typical requirements; however, reasonable accommodations are possible.Physical Activities: He/she is frequently asked to stand, hear and talk; he/she is occasionally asked to climb.Physical Demands: The incumbent typically performs work that requires him/her to exert up to 20 pounds occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.Visual Requirements: The incumbent must be able to see objects clearly at 20 inches or less, and at 20 or more feet. In addition, he/she must be able to adjust his/her eyes to bring objects into focus, distinguish colors, see objects in his/her peripheral vision, and see objects in three dimensions.Working Conditions: He/she typically works in a mobile environment (the majority of work is performed outside of the office environment) and is exposed occasionally to adverse environmental conditions including, but not necessarily limited to, extreme heat, wetness and humidity, chemicals, close quarters, gases and heights.  Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.   What You Get Beyond Your PaycheckWhen you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save. Here’s what you get as a full-time employee: 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for) Optional dental, vision, and life insurance—at rates much lower than most private plans Flexible spending accounts for added tax savings on health and dependent care Employee discounts on things like gym memberships, electronics, and entertainment  You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.You can see all the details here: ERS recruitment brochure Functional Title: CPI Investigative Supervisor I/II Job Title: CPI Investigative Supervisr II Agency: Dept of Family & Protectve Svc Department: CPS Investigations Region 4 Posting Number: 11459 Closing Date: 12/10/2025 Posting Audience: Internal and External Occupational Category: Protective Services Salary Group: TEXAS-B-24 Salary Range: $5,425.33 - $8,886.16 Pay Frequency: MonthlyShift: Day Additional Shift:  Telework: Not Eligible for Telework Travel: Up to 35% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location:  Job Location City: TYLER Job Location Address: 3303 MINEOLA HWY Other Locations:  MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1 5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12   Brief Job Description:   The CPI Supervisor performs highly complex (senior-level) consultative services, technical assistance and supervisor work. This position manages administrative staff and a unit of caseworkers responsible for conducting Investigations and Alternative Response (AR) cases within the CPI Division. The Supervisor provides case consultations and monitors the status of cases within the unit by utilizing data warehouse reports to identify trends and patterns related to risk and child safety issues. The Supervisor selects, hires, manages, and develops staff through review of performance data, individual conferences, case readings, data warehouse reports, field visits, and unit meetings to ensure productivity and compliance with policy, procedure, and service control requirements. Provides consultative services, analysis, and technical assistance to design, implement, and monitor solutions and improvements resulting from assessment of CPI cases within the unit pertaining to all child safety issues to ensure the best outcome for the families we serve. The Supervisor provides subject matter expertise, guidance and consultation to unit staff, internal and external stakeholders to shape effective service delivery. The Supervisor is accountable for critical decisions that are crucial to the protection of children. Consults with the area Program Director, regional and state office management, regional caseworkers, and external public and private stakeholders to provide details of complex, high profile and sensitive CPI cases and prioritizes time sensitive reports. The role of an investigative supervisor is a fast-paced, high energy position, requiring daily assessment and decision-making of child safety issues. This position requires regular on-call duties, frequency and timeframes determined by the regional area, to include holidays and weekends. The position oversees the unit in accordance with Child Protective Services Handbook, Title III of the Texas Family Code and Minimum Standards of child placing agencies. The position interacts routinely with clients, judges, attorneys, child advocacy centers, medical and school personnel and all parties involved in an investigation assigned to their unit. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.    Essential Job Functions (EJFs): Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Oversees, directs, and staffs case actions related to safety, risk, and permanency daily. Ensures timely contact is made on all cases and staff are continually assessing child safety throughout the investigation by reviewing case records to ensure documentation reflects all contacts are accurately entered. Evaluates unit performance through case readings, review that safety assessments and reassessments are completed timely, and referrals to community resources or services are provided when the caseworker determines such resources will reduce danger to a child, support protective actions, and mitigate factors placing the child at risk of future harm.  Reviews cases submitted for closure in accordance with Department policies and procedures. Confers with program leadership when an unresolved danger indicator in the family or factors contributing to high risk occur. (40%) Implements program guidelines, performs administrative functions for staff, and conducts unit meetings. The Supervisor reviews abuse/neglect intakes routed to the unit on a daily basis, by evaluating case readings and providing case consultation in order to assess and mitigate child safety and risk related issues and works with staff to ensure timely contact with the family is established. The Supervisor ensures all time and leave is entered into the Centralized Accounting and Payroll/Personnel System (CAPPS) and provide oversight, regulation, and manage all overtime accumulated by staff. The Supervisor provides training and conducts monthly meetings with staff to convey important communications pertaining to policies and procedures, address trends and patterns in productivity and quality of the work, discuss day-to-day operations, provide CPI updates, and support team cohesiveness. (25%) Interviews, selects, hires, manages, and develops staff. Conducts field visits with staff, reviews performance data, holds monthly conferences, trains, and completes performance appraisals.  Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements. The Supervisor works to educate and develop competent staff that can engage, support, and empower families to ensure the safety, permanency, and well-being of the children and families we serve. The Supervisor provides guidance and direction on policy, procedures, best practices, and on-going support through professional development.  (20%) Consults with unit staff and interprets program policy and procedures to agency staff, parents, children, youth, caregivers, volunteers, advocates, judges, educational, juvenile justice, other stakeholders, and the general public. Develops and maintains effective working relationships with internal and external stakeholders to ensure coordination, quality, efficiency, and effectiveness of the unit’s performance. Represents the program at meetings, conferences, workgroups, hearings and other events. (10%) Performs other duties as assigned and required to maintain unit operations. (5%)                                                                                                                                  Total Time Spent:   100%     Knowledge, Skills and Abilities (KSAs): Knowledge of state and federal laws and regulations related to the INV/AR program.  Specialized knowledge of INV/AR program and child welfare practice  Strong verbal and written communication skills  Skill at establishing and maintaining productive working relationships both internally and externally.  Ability to operate a personal computer and use various software packages  Ability to prepare clear and concise reports.  Ability to gather, assemble, correlate and analyze facts Ability to prioritize and manage multiple responsibilities.  Ability to understand new information effectively and quickly.   Ability to plan, direct and assign responsibilities and supervise the work of others.   Ability to work with people from a variety of backgrounds and professions.  Ability to represent Child Protective Investigations effectively with key stakeholders    Registrations, Licensure Requirements or Certifications:  N/A    Initial Screening Criteria:  Child Protective Services Supervisor I: A bachelor’s degree from an accredited college or university, plus 2 years of full-time experience in Child Protective Services* or child placement services** in a public social services agency OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half  (3 1/2) years of CPI/CPS casework work experience OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services.   Child Protective Services Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification OR Currently employed as a Child Protective Services Supervisor II in Family and Protective Services OR Currently employed in a Family and Protective Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Family and Protective Services OR previously employed as a Child Protective Services Supervisor II.   *Child Protective Services is professional social work where primary duties are providing social casework services to abused, neglected, or exploited children and their families; or in recruiting, studying, and certifying foster and adoptive homes.   **A Child placement service is the decision-making process around placing and monitoring children in licensed 24-hour childcare facilities and in adoptive placement in compliance with state and federal regulations.  Preferred Criteria:  Degree in Social Work, Human Services (Psychology, Sociology, Child & Family Studies, or Counseling), or Criminal Justice.  Two years’ experience investigating child abuse or neglect (including out of state investigative agencies).  Favorable casework data/performance history as an investigator.  Proven success in developing people (teaching, training or being a CPI Mentor).  Prior leadership experience in any performance-based field.    Additional Information:  This position may be filled as a CPS Supervisor I or II.      Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.Applicants selected for hire must pass a background check and if applicable a driver’s record check.State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.